My fiance booked this hotel because they had free wireless DSL. When we checked in, he asked the clerk if it included free wireless DSL. She said yes, but, that they just found out last night, when they had a bad storm, that sometimes when they have bad storms it goes out. Well, the weather was perfect, and the DSL was not working at all from when we arrived to when we left. We spoke to another person staying at the hotel who complained that not only was he not able to get the DSL to work, but the hotel's printer was out of ink. My complaint: The room smelled terrible, like a musty basement, and ever-so-slightly like urine. After check-in, we ran the air conditioning for a few hours, and came back with air freshener. This made the room bearable. The walls had spackle over the wall-paper. The place had a very tired worn-out appearance. At check-out, the manager checked out my fiance, and didn't ask him how his stay was. I thought this was very unusual for a hotel. But, I think they probably don't ask, because they know their facility is sub-standard.
- Also Known As:
- Salem Quality Inn
- Quality Inn Salem
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