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“maintenance” 4 of 5 stars
Review of Baymont Inn & Suites Salem Roanoke Area

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Baymont Inn & Suites Salem Roanoke Area
2.0 of 5 Hotel   |   179 Sheraton Dr., Salem, VA 24153   |  
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Ranked #7 of 14 Hotels in Salem
Victor
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
“maintenance”
4 of 5 stars Reviewed 3 days ago NEW

everything was fine but they really need to get there maintenance in line! there was an electrical issue at which exposed wires from a live outlet needed serious attention. plus, there plumbing needs serious help! water heat blows

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review, 2 days ago
I'm sorry you had maintenance issues in your room. We rely on our guests to let us know when something can be improved. Thank you for notifying the front desk about the damaged cord you found behind the desk, we have replaced it. As for the water, we bought this hotel unaware of the hot water issues. Since then, it has been our number 1 priority and we have since invested in a new water heating system which seems to be working great. Please come back and stay with us again
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66 reviews from our community

Traveler rating
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    10
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Etowah, North Carolina
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for one night while passing through, off I-81. We arrived around 12:30 in the morning. Everything was clean. Our room was a little dated but that was fine. The beds had the most comfortable mattresses! We didn't need the 5 cushy pillows though. The cost was very reasonable. We really enjoyed the free breakfast. We plan to stay here again in the future!

  • Stayed January 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review, 2 days ago
We are so glad you chose Baymont Inn & Suites, Salem. We are happy to hear you enjoyed your stay. When you return you can expect to see the same reasonable rates and value for your dollar. Thanks so much for the review
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Bridgewater
1 review
4 of 5 stars Reviewed 2 weeks ago

room was great. King size bed was too soft, would get 2 queens next time around. Would like to come back in summer when pool is open. nice feature to go right outside your room. Bathroom floor was dirty and some hair on the counter.

  • Stayed January 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review, 2 days ago
Thank you for taking the time to tell us how your stay was. We rely on our guest's opinions and suggestions so that we may continue to improve. We are looking forward to having you back this summer!
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Parsippany
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Sheets did not fit the mattress, thus made for a very uncomfortable night, sleeping on parts of the mattress.

  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review, 6 days ago
Thank you for writing a review and letting us know how your stay was. The sheets are actually the correct size however we have heard of this happening before so we will try buying one size larger next time. The pillow top mattress is so thick, I think that's why it's been an issue. Sorry for that inconvenience.
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Additional Information about Baymont Inn & Suites Salem Roanoke Area

Address: 179 Sheraton Dr., Salem, VA 24153
Phone Number:
Location: United States > Virginia > Salem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 14 Hotels in Salem
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Salem Roanoke Area 2*
Number of rooms: 120
Official Description (provided by the hotel):
COMPLETELY RENOVATED inside & out 120 room Hotel. Located directly off I-81. Nearby Salem Civic Center and Moyer's Sports Complex. Many restaurants and shopping within 1 mile. Beautiful mountain views and hiking on the Appalachian Trail. Features amenities such as seasonal adult & kiddie pool, free deluxe continental breakfast with hot items, WIFI, business center, fitness center, laundry room, banquet & meeting facilities. All rooms accessible from interior corridors. Expansive outdoor areas with Gazebos. All newly decorated rooms have coffeemakers, hairdryers, digital safes, irons, ironing boards and new flat screen televisions. Fridges & microwaves available upon request ... more   less 
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Also Known As:
Salem Quality Inn
Quality Inn Salem

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