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“It's a clean place to sleep for the night” 4 of 5 stars
Review of Baymont Inn & Suites Salem Roanoke Area

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Baymont Inn & Suites Salem Roanoke Area
2.0 of 5 Hotel   |   179 Sheraton Dr., Salem, VA 24153   |  
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Ranked #7 of 14 Hotels in Salem
Etowah, North Carolina
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
“It's a clean place to sleep for the night”
4 of 5 stars Reviewed yesterday NEW

We stayed here for one night while passing through, off I-81. We arrived around 12:30 in the morning. Everything was clean. Our room was a little dated but that was fine. The beds had the most comfortable mattresses! We didn't need the 5 cushy pillows though. The cost was very reasonable. We really enjoyed the free breakfast. We plan to stay here again in the future!

  • Stayed January 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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65 reviews from our community

Traveler rating
    12
    21
    16
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    10
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Bridgewater
1 review
4 of 5 stars Reviewed 2 weeks ago

room was great. King size bed was too soft, would get 2 queens next time around. Would like to come back in summer when pool is open. nice feature to go right outside your room. Bathroom floor was dirty and some hair on the counter.

  • Stayed January 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parsippany
1 review
3 of 5 stars Reviewed 2 weeks ago

Sheets did not fit the mattress, thus made for a very uncomfortable night, sleeping on parts of the mattress.

  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review, 3 days ago
Thank you for writing a review and letting us know how your stay was. The sheets are actually the correct size however we have heard of this happening before so we will try buying one size larger next time. The pillow top mattress is so thick, I think that's why it's been an issue. Sorry for that inconvenience.
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A TripAdvisor Member
2 of 5 stars Reviewed 3 weeks ago

The room was not very clean. The Bathroom was disgusting, there was mold in corners of ceiling/walls, and floor. Suggestion: An exhaust fan should be installed in bathroom to get rid of moisture. There was hair on the sheets.....The breakfast was satisfactory.

  • Stayed January 2015, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review, 2 weeks ago
I'm sorry to hear your stay was anything less than perfect. I have absolutely no record of this (serious!) complaint. It's very important that you contact management so we can get more information. I have spoken with all front desk staff and no one has heard of hair on sheets or mold in the bathroom. I look forward to speaking with you and making this right.
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Additional Information about Baymont Inn & Suites Salem Roanoke Area

Address: 179 Sheraton Dr., Salem, VA 24153
Phone Number:
Location: United States > Virginia > Salem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 14 Hotels in Salem
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Salem Roanoke Area 2*
Number of rooms: 120
Official Description (provided by the hotel):
COMPLETELY RENOVATED inside & out 120 room Hotel. Located directly off I-81. Nearby Salem Civic Center and Moyer's Sports Complex. Many restaurants and shopping within 1 mile. Beautiful mountain views and hiking on the Appalachian Trail. Features amenities such as seasonal adult & kiddie pool, free deluxe continental breakfast with hot items, WIFI, business center, fitness center, laundry room, banquet & meeting facilities. All rooms accessible from interior corridors. Expansive outdoor areas with Gazebos. All newly decorated rooms have coffeemakers, hairdryers, digital safes, irons, ironing boards and new flat screen televisions. Fridges & microwaves available upon request ... more   less 
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Also Known As:
Salem Quality Inn
Quality Inn Salem

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