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“Lacking” 2 of 5 stars
Review of Baymont Inn & Suites Salem Roanoke Area

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Baymont Inn & Suites Salem Roanoke Area
2.0 of 5 Hotel   |   179 Sheraton Dr., Salem, VA 24153 (Formerly Knights Inn)   |  
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Ranked #10 of 14 Hotels in Salem
Knoxville, Tennessee, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Lacking”
2 of 5 stars Reviewed May 12, 2014

Hotel employees very helpfull and understanding, but the Hotel is in Horrid shape. I wouldn't stay there for at least until July-2014.. Only then check renovations before you go. Looked like it's being painted, but carpets need rippout out, all rooms need new furniture, Moldy smell inside and out, grounds need maintenance. "You can put Lipstick on a Pig, but it's still a Pig"

  • Stayed May 2014, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review, August 21, 2014
Thank you for your suggestions. We bought this Hotel May 6th and it was in bad condition.
You will be glad to know that after your comments on May 12th, we did close down the hotel for 3 months and during that time we completely renovated the Hotel inside & out including all new room furniture packages, new carpeting & wallpaper in all rooms, in addition to adding upgraded amenities. We are officially back open and invite you to come see all the improvements!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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22 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Additional Information about Baymont Inn & Suites Salem Roanoke Area

Address: 179 Sheraton Dr., Salem, VA 24153 (Formerly Knights Inn)
Phone Number:
Location: United States > Virginia > Salem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 14 Hotels in Salem
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Salem Roanoke Area 2*
Number of rooms: 120
Official Description (provided by the hotel):
COMPLETELY RENOVATED inside & out 120 room Hotel. Located directly off I-81. Nearby Salem Civic Center and Moyer's Sports Complex. Many restaurants and shopping within 1 mile. Beautiful mountain views and hiking on the Appalachian Trail. Features amenities such as seasonal adult & kiddie pool, free deluxe continental breakfast with hot items, WIFI, business center, fitness center, laundry room, banquet & meeting facilities. All rooms accessible from interior corridors. Expansive outdoor areas with Gazebos. All newly decorated rooms have coffeemakers, hairdryers, digital safes, irons, ironing boards and new flat screen televisions. Fridges & microwaves available upon request ... more   less 
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Also Known As:
Salem Quality Inn
Quality Inn Salem

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