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“Excellent Hotel” 5 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.5 of 5 Hotel   |   24058 Welcome Way Drive, Ruther Glen, VA 22546   |  
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Ranked #1 of 6 Hotels in Ruther Glen
Richmond, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Excellent Hotel”
5 of 5 stars Reviewed June 30, 2010

I recently stayed at this Comfort Inn with my friends after a long day at Kings Dominion. The hotel was in excellent condition. The best thing about the stay was that it wasn't expensive at all. The rooms were nice, big and clean. The staff was nice and friendly. The breakfast was good quality and the cleanliness of the area was good. I recommend this hotel to everyone passing through or visiting the area.

  • Stayed June 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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69 reviews from our community

Traveler rating
    9
    19
    11
    13
    17
See reviews for
27
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8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Kingston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 26, 2010

Don't know what has happened to this hotel since most of the reviews are older, but the room we stayed in was something I would expect from a no-name motel for $30.00 a night! We have stayed in many different hotel chains over the years with our children and had stayed at a Comfort Inn in Dunn, NC on our way down to Florida last week which was very nice. However, this particular hotel was horrible!
It is nowhere near the standard or quality of a room that you would expect from a Comfort Inn. It is clear that the owners of this franchise have done nothing to fix or maintain their rooms. Do yourself a favor and stay some other place!

  • Stayed April 2010, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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newport news,va
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 25, 2010

I was just passing by on I 95.It is right on highway . very clean and large room grate breakfast and frandly staff. small clean pool.It is much better then other hotel in that exit.

  • Stayed March 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Top Contributor
228 reviews 228 reviews
33 hotel reviews
Reviews in 77 cities Reviews in 77 cities
145 helpful votes 145 helpful votes
1 of 5 stars Reviewed October 10, 2009

Front desk service was apathic at best. Reservation request of ground floor and crib were ignored. We got a room on 3rd floor, seemed ok. Probably 3 to 4 repair/maintenance issues. The lobby seemed fine, but,once you stepped foot in the elevator you knew this property was not being maintained or managed properly. It was filthy!! We paid ~$80 for a king NS via AAA discount for a Sat night stay labor day w-end. 2 adults/ 1 child < 3. Would have been a fair price if things would have been different.
The pool area was fine - no frills - sm.indoor pool and towels were provide.
The big thing that pushed me over the edge was the free deluxe breakfast. The breakfast room was just sticky and gross. everything I touched was sticky - the floor was sticky- i touched something gross on the back of my chair and needed to wash my hands - found the room where the food is prepped and there was NO SOAP!!! GROSS - obviously, the employees prepping the food were not washing their hands before handling the food. The food was not deluxe style - only hot food was the waffle machines. Lame selection.
Staff must be overworked. Clerk worked the night shift was back on in the AM.

  • Stayed September 2009, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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virginia
1 review
1 of 5 stars Reviewed August 8, 2009

Took 10 minutes for someone to show up at the front desk so we could check in. The room smelled like smoke even though it was a non-smoking room. Refrigorator in room made awful noised all night long. Returned to hotel room at 6pm and beds not made and trash not taken away. The outside of the hotel looked like it was new, but when you got inside it was grungy.

  • Stayed August 2009, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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South Carolina
1 review
1 of 5 stars Reviewed July 19, 2009

This was was the worst service I have ever received at a Choice Hotel. The room we were assigned was just horrible. The bathroom faucet was broken with no hot water when you did get faucet to turn on. The beds were not made up, there was trash in waste basket, there was ojects floating in the toliet, the bathroom sink was NASTY, there was an empty tobacco can lying on the television. The curtain was hanging by a pure thread. Just A terrible experience and the front desk receptionist was very NASTY, the HOTEL MANAGER was NASTY literally NASTY, didn't care about satisfying the customer in the least. THIS all happen in Room 205 of this nasty hotel. Wouldn't recommend this hotel to my dog much less family and friends.

  • Stayed July 2009, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maryland
1 review
2 of 5 stars Reviewed July 16, 2009

walked in room first thing you smell is mildew , not very clean

  • Stayed July 2009, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 24058 Welcome Way Drive, Ruther Glen, VA 22546
Phone Number:
Location: United States > Virginia > Ruther Glen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Ruther Glen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Comfort Hotel Ruther Glen
Comfort Inn Ruther Glen
Ruther Glen Comfort Inn

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