The hotel is in good shape and the room was clean. We had to wait about 20 minutes at the front desk to check in, checking-in in the early evening. The only desk attendant was off assisting another guest leaving only an I'll be right back sign at the desk. I'm sure that was a rare occurrence and she was very apologetic and helpful once she returned; however, a single desk attendant on the 4th of July holiday weekend was probably not a good idea.
The indoor pool was nice and there was premium parking close to the lobby for Best Western Rewards members. The complimentary breakfast was well appointed with a lot of options but the breakfast area is much too small for such a popular hotel. My wife and I couldn't eat and my daughter was only able to eat an apple in a chair by the reception desk.