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“This was exactly what we expected and then some...” 4 of 5 stars
Review of BEST WESTERN PLUS Inn at Valley View

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BEST WESTERN PLUS Inn at Valley View
2.5 of 5 Hotel   |   5050 Valley View Boulevard NW, Roanoke, VA 24012-2038   |  
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Ranked #4 of 38 Hotels in Roanoke
Harrisburg, Pennsylvania
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“This was exactly what we expected and then some...”
4 of 5 stars Reviewed March 23, 2013

Even though there was a breakfast bar, instead of a restaurant, it was alright.

The staff was great and pleasant. Most importantly, the rooms were so clean that I asked the crew what they were using so that I could buy some for home: Ecolab!

We will definitely use this Best Western again in our travels.

Room Tip: It was nice that there was no penalty for checking in a little late.
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
garyDLIvp, VP of Operations at BEST WESTERN PLUS Inn at Valley View, responded to this review, March 25, 2013
Thanks for your pleasant comments concerning your recent visit. I am pleased all aspects of your stay were enjoyable.
I'm glad you thought so much of the cleanliness of the hotel that you asked for the name of the cleaners we use. Remember, it isn't always the cleaning product, but the people using it. We have a great staff at the Best Western Plus Inn at Valley View that take great pride in offering each guest a clean and comfortable night's rest. I will share your comments with them and we look forward to having you as a guest again.
Sincerely,
Gary Purvis
VP of Operations
Dominion Lodging, Inc.
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574 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Chilhowie, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2013

I am the coach of a sports team that has been staying here for the past 4 years. Each time it is a wonderful experience. Rooms are very clean and the staff more than helpful. The Complimentary breakfast has more than enough for us to fill up on. Kids also love the pool and the little rubber duck they find in their rooms. Not a bad thing to say in 4 years of staying here. They worked with all our needs.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review, February 28, 2013
Shane, another year has come and gone for our annual VHSL friends! We enjoyed having your team here very much! We always hear how well-behaved your "boys" are when you visit and look forward to seeing everyone again next year! Good luck in all of your competitions!
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State College, Pennsylvania
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 20, 2013

We found this hotel to be very clean and the service was friendly. Every time I met one of the staff they would always greet me. The rooms were nicely appointed and exceptionally clean. It appeared to be recently updated complete with a lounge chair and ottoman. There were plenty of outlets available to plug cahrgers for phones and computer. It is one of the better Best Westerns that we have stayed at. The breakfast had good variety and we especially like the fresh fruit. We will stay here again on future trips to the Roanoke Area.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review, February 28, 2013
Hello there! Yep! Everyone we see we try to talk to! We love our guests and hope that everyone who stays here feels comfortable and at home. The next time you stop by, let us know that you wrote a review on here! We'll stop and talk to you even more! :)
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Chattanooga
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 10, 2013

We stayed here because we have a small dog and this hotel is pet friendly. The room was nice and clean. We didn't have any complaints. This was our "half way" point since we were traveling to see our daughter in PA. We stayed at this hotel on the way up to see her and also for a night on the way back home to TN. We were pleased with the hotel each time. We would definately stay here again.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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garyDLIvp, VP of Operations at BEST WESTERN PLUS Inn at Valley View, responded to this review, February 11, 2013
Thanks so much for your review. We love for our guests to share their experiences with others.
Thank you also for being a return guest. I am pleased your stay was enjoyable on both visits and we hope you and your pet will return again soon. We look forward to having you!
Sincerely,
Gary Purvis
VP of Operations
Dominion Lodging, Inc.
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Florida
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 9, 2013

I stayed here recently while in transit - we had not planned to stop in Roanoke, but apparently a power outage further down the road had filled a lot of local hotels (we tried, among others, the BW in Radford, I believe, and I wish I had written down the name of the night clerk there - she was very helpful and called ahead for us). The hotel was just what we needed - the rooms were clean and comfortable, and the area has lots of shopping/eating options. The breakfast was adequate, nothing spectacular, but not bad either. All the staff members I interacted with were helpful and pleasant. It is just a little bit off I-81, which is probably why we have not used it as a stopping place before, but I would definitely stop here again if we're passing through the area.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
garyDLIvp, VP of Operations at BEST WESTERN PLUS Inn at Valley View, responded to this review, February 11, 2013
Thank you for your kind words concerning your recent stay at our hotel.
I am sorry you were having trouble finding a room due to a power outage, but I am glad we were able to serve your lodging needs.
I am also pleased you found the staff to be helpful and the rooms to be clean and comfortable. We look forward to having you stay with us again in the future.
Sincerely,
Gary Purvis
VP of Operations
Dominion Lodging, Inc.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Inn at Valley View

Address: 5050 Valley View Boulevard NW, Roanoke, VA 24012-2038
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Roanoke
#3 Business Hotel in Roanoke
#3 Family Hotel in Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Inn at Valley View 2.5*
Number of rooms: 84
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Also Known As:
Best Western Plus Inn At Valley View Hotel Roanoke
Best Western Hotel Roanoke
Best Western Roanoke
Roanoke Best Western

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