We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Inn at Valley View: Traveler Reviews

3.5 of 5
5050 Valley View Boulevard NW, Roanoke, VA 24012-2038
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn a $50 Gift Card
BEST WESTERN PLUS Inn at Valley View
Ranked #2 of 37 hotels in Roanoke
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com BestWestern.com Olotels.com
and 6 more sites!
Traveler Reviews
Room Prices
Write a Review

265 reviews from our community

Traveler rating
    162
    61
    26
    7
    9
See reviews for
Families
78
 
Couples
79
 
Solo
28
 
Business
50
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Chattanooga
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Pet Friendly”
4 of 5 stars Reviewed February 10, 2013

We stayed here because we have a small dog and this hotel is pet friendly. The room was nice and clean. We didn't have any complaints. This was our "half way" point since we were traveling to see our daughter in PA. We stayed at this hotel on the way up to see her and also for a night on the way back home to TN. We were pleased with the hotel each time. We would definately stay here again.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by oxygen1227 for Roanoke
Ask oxygen1227 about BEST WESTERN PLUS Inn at Valley View
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
garyDLIvp, VP of Operations at BEST WESTERN PLUS Inn at Valley View, responded to this review
February 11, 2013
Thanks so much for your review. We love for our guests to share their experiences with others.
Thank you also for being a return guest. I am pleased your stay was enjoyable on both visits and we hope you and your pet will return again soon. We look forward to having you!
Sincerely,
Gary Purvis
VP of Operations
Dominion Lodging, Inc.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
“Comfortable, clean, convenient”
4 of 5 stars Reviewed February 9, 2013

I stayed here recently while in transit - we had not planned to stop in Roanoke, but apparently a power outage further down the road had filled a lot of local hotels (we tried, among others, the BW in Radford, I believe, and I wish I had written down the name of the night clerk there - she was very helpful and called ahead for us). The hotel was just what we needed - the rooms were clean and comfortable, and the area has lots of shopping/eating options. The breakfast was adequate, nothing spectacular, but not bad either. All the staff members I interacted with were helpful and pleasant. It is just a little bit off I-81, which is probably why we have not used it as a stopping place before, but I would definitely stop here again if we're passing through the area.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Barbara_in_FL about BEST WESTERN PLUS Inn at Valley View
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
garyDLIvp, VP of Operations at BEST WESTERN PLUS Inn at Valley View, responded to this review
February 11, 2013
Thank you for your kind words concerning your recent stay at our hotel.
I am sorry you were having trouble finding a room due to a power outage, but I am glad we were able to serve your lodging needs.
I am also pleased you found the staff to be helpful and the rooms to be clean and comfortable. We look forward to having you stay with us again in the future.
Sincerely,
Gary Purvis
VP of Operations
Dominion Lodging, Inc.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
crittenden,virginia
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
“nice rooms”
3 of 5 stars Reviewed January 24, 2013

This hotel is close to a lot of restaurants and shopping, but not walking distant. The room was clean and well decorated. The only negative is the breakfast room is way to small for this size hotel, its off to the side of the lobby and not very inviting.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask robinclair about BEST WESTERN PLUS Inn at Valley View
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
garyDLIvp, VP of Operations at BEST WESTERN PLUS Inn at Valley View, responded to this review
February 11, 2013
Thanks for your review of our hotel. I am pleased you enjoyed your stay. We are conveniently located at Valley View Mall, the largest shopping area in Southwest Virginia.

I agree our breakfast bar room is small, but the hotel was built before the continental breakfast came about. We added on to the building the best we could, but due to building codes, we could only build so big.

I hope you will give us the opportunity to serve you again should you return tot he Roanoke Valley.

Sincerely,
Gary Purvis
VP of Operations
Dominion Lodging, Inc.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oak Park, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“COMFORTABLE BUT NEEDS IMPROVEMENT”
4 of 5 stars Reviewed January 22, 2013

I spent 3 nights at this location. The breakfast person was accommodating and very helpful. The Front Desk people were excellent. The maids and cleanliness of the hotel were fine. The problems came with the structure. The key for the room often did not work. The pool was no larger than a bathtub, I exaggerate. It is in a central place in Roanoke with a mall and food places everywhere and walkable. The room decoration was excellent. Also, no fitness center, that I could observe. I believe it is an old hotel that ahas been updated and taken into the Best Western system.

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask ewhite0640 about BEST WESTERN PLUS Inn at Valley View
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review
January 25, 2013
Hello and thank you for your review! We are a 16 year old hotel that has indeed gone through an extensive renovation in the last couple of years. But we were born and raised a Best Western and recently was rewarded the honor of becoming a PLUS hotel. This means our amenities exceed a regular Best Western.

Also, our hotel is NOT an Olympic-sized pool but it is a standard hotel pool....and always warm, clean and fun to be in!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tuscaloosa, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Mostly Nice”
3 of 5 stars Reviewed January 15, 2013

My husband and I stayed at this hotel on our way to and from Pennsylvania for the Christmas holidays. The room was clean and comfortable, the staff was friendly, and the value we got by going through Groupon was great. The morning after our first stay, there was only one person working in the hotel--everone else was either scheduled off or had called in sick--but he did a fabulous job running the breakfast, tending the front desk, answering the phones, and all with a pleasant smile and a friendly attitude. The morning after our second stay, however, there was no one to set up or run the breakfast, so we did without. We also noticed the same morning that our hotel room door was not latching, though we can't be sure if it was like that overnight or not. The girl at the front desk was friendly and apologetic about the door. Overall, I would probably stay here again if I could get the Groupon rate again, but I doubt I'd pay full price.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Michele K about BEST WESTERN PLUS Inn at Valley View
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review
January 16, 2013
Happy New Year!

Thanks much for letting us know how your visit with us went. Actually, for the Christmas holidays, we let all of our staff that had children stay home while the others volunteered to take their shifts, so we were definitely running on a skeleton crew those two days. It's important to us that our staff is with their families during the Holidays and do whatever we can to make that happen. I'm sorry we didn't exceed your expectations. I'll have to remember that you are with your family too and wanted a better experience.

Also, Groupon is a great deal, but we have other discounts available during different seasons as well. Keep that in mind if Groupon isn't available.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
BEST WESTERN PLUS Inn at Valley View
Enter dates 1 night 2 nights
 
Quality Inn
Great value on a similar hotel
Salem, VA
4 of 5 stars 46 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Roanoke
Near the beach
Holiday Inn Roanoke - Tanglewood
Holiday Inn Roanoke - Tanglewood 3.5 of 5 stars 125 reviews
Great value
Comfort Inn Troutville
Comfort Inn Troutville 4.5 of 5 stars 90 reviews
Show Prices ABS:HotelCheckRates-d110736?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d110734?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Roanoke hotels
Cambria Suites Roanoke 4.5 of 5 stars 206 reviews The Hotel Roanoke & Conference C... 4.0 of 5 stars 508 reviews Country Inn & Suites By Carlson,... 4.0 of 5 stars 135 reviews Sheraton Roanoke Hotel and Confe... 4.0 of 5 stars 229 reviews
Show Prices ABS:HotelCheckRates-d1782716?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d501131?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d126055?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d110753?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 37 hotels in Roanoke, ranked by popularity

Been to BEST WESTERN PLUS Inn at Valley View? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN PLUS Inn at Valley View

Also Known As:
Best Western Plus Inn At Valley View Hotel
Best Western Plus Inn At Valley View Hotel Roanoke
Best Western Hotel Roanoke
Best Western Roanoke
Roanoke Best Western
Address: 5050 Valley View Boulevard NW, Roanoke, VA 24012-2038
Phone Number:
Region: United States > Virginia > Roanoke
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Roanoke
#2 Best Value Hotels in Roanoke
#3 Business Hotels in Roanoke
Price Range: $
Hotel Class:3.5 star (3.5*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western, Olotels, Travelocity, Agoda, Priceline, Expedia, Cheap Tickets and Hotels.com so you can book your BEST WESTERN PLUS Inn at Valley View reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS Inn at Valley View, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN PLUS Inn at Valley View
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices