We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 37 Roanoke hotels

BEST WESTERN PLUS Inn at Valley View: Traveler Reviews

3.5 of 5
5050 Valley View Boulevard NW, Roanoke, VA 24012-2038
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn a Free Night!
BEST WESTERN PLUS Inn at Valley View
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Priceline.com Booking.com Travelocity
and 6 more sites!
85%
Ranked #2 of 37 hotels in Roanoke
Write a Review

271 reviews from our community

Traveler rating
    167
    61
    27
    7
    9
See reviews for
Families
81
 
Couples
81
 
Solo
28
 
Business
50
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Tuscaloosa, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Mostly Nice”
3 of 5 stars Reviewed January 15, 2013

My husband and I stayed at this hotel on our way to and from Pennsylvania for the Christmas holidays. The room was clean and comfortable, the staff was friendly, and the value we got by going through Groupon was great. The morning after our first stay, there was only one person working in the hotel--everone else was either scheduled off or had called in sick--but he did a fabulous job running the breakfast, tending the front desk, answering the phones, and all with a pleasant smile and a friendly attitude. The morning after our second stay, however, there was no one to set up or run the breakfast, so we did without. We also noticed the same morning that our hotel room door was not latching, though we can't be sure if it was like that overnight or not. The girl at the front desk was friendly and apologetic about the door. Overall, I would probably stay here again if I could get the Groupon rate again, but I doubt I'd pay full price.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Michele K about BEST WESTERN PLUS Inn at Valley View
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review
January 16, 2013
Happy New Year!

Thanks much for letting us know how your visit with us went. Actually, for the Christmas holidays, we let all of our staff that had children stay home while the others volunteered to take their shifts, so we were definitely running on a skeleton crew those two days. It's important to us that our staff is with their families during the Holidays and do whatever we can to make that happen. I'm sorry we didn't exceed your expectations. I'll have to remember that you are with your family too and wanted a better experience.

Also, Groupon is a great deal, but we have other discounts available during different seasons as well. Keep that in mind if Groupon isn't available.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nolensville, Tennessee, USA
1 review
4 of 5 stars Reviewed January 11, 2013

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
Ask RHEA A about BEST WESTERN PLUS Inn at Valley View
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review
January 16, 2013
Rhea,

Thank you for your review of our hotel. We wish our breakfast area was larger too. It is one of our challenges...but we try to make up for it with friendly folks and good food.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Delaware, United States
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Grandchildren Christmas visit”
4 of 5 stars Reviewed December 29, 2012

We are a Best Western Family, and have found for the last 9 years that the BW Plus at Valley View is clean, friendly and geered to families. Just came home from a 2 nite visit. The staff is so nice and the rooms are very clean and comfortable. How convenient to food, shopping and entertainment. The pool area is alway kept clean and safe, the mini fridge, microwave and coffee pot are great extra. However, they always have coffee at the breakfast room for their guests.

Room Tip: Just ask for what you want, they are very accomodating.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Mary S about BEST WESTERN PLUS Inn at Valley View
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
garyDLIvp, VP of Operations at BEST WESTERN PLUS Inn at Valley View, responded to this review
December 31, 2012
Mary,
Thanks for sharing your comments with other travelers. I am pleased you have joined us at the Best Western Plus Inn at Valley View for the past nine years. It is a pleasure to have return guests and I am pleased all aspects of your visit are enjoyable. Lori and her staff to a tremendous job of taking care of all of the guests at the hotel. You are correct in saying, "just ask what you want...". They do their best to accommodate.
We all look forward to your family visiting us again. Happy Holidays!
Sincerely,
Gary Purvis
VP of Operations
Dominion Lodging, Inc.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Georgia
Top Contributor
155 reviews 155 reviews
79 hotel reviews
Reviews in 88 cities Reviews in 88 cities
62 helpful votes 62 helpful votes
“Nice Hotel - Good Location”
5 of 5 stars Reviewed December 16, 2012

It's right next to the local mall and convenient to several restaurants. The front desk guy was friendly. The rate was pretty good. The room was clean and the bed was comfortable. The recliner/ottoman combo was really comfortable too. Even though it's just off of the bypass, I didn't hear much traffic; however, I was on the opposite side of the hotel.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask advocon about BEST WESTERN PLUS Inn at Valley View
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review
January 16, 2013
Hello Georgian friend! Thank you for your review! We love our little hotel tucked between the tall, cold buildings beside us! And we love taking care of our guests. Please come back and see us soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quinton, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great stay”
5 of 5 stars Reviewed December 15, 2012

Booked through Priceline for overnight business trip. Front desk staff great for check in and check out, nice breakfast, spacious room with mini fridge & microwave. Nice desk with multiple outlets for laptop, cell phone charger, etc. + outlets on bedside lamp. Very convenient to restaurants, mall, I-581. Left something in room, called hotel the evening I returned home. Housekeeping supervisor had left for the day, John located my item and agreed to mail back to me ASAP. Much appreciated! Hotel is highly recommended, would stay there again without hesitation.

Stayed December 2012, traveled on business
Was this review helpful? Yes
Ask Janet W about BEST WESTERN PLUS Inn at Valley View
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review
January 16, 2013
Janet,

What a kind review you gave us! We appreciate you staying with us very much and hope you come back soon.

Keep in mind if there isn't a Priceline rate, always call us and see what we can do. Not all discount clubs are always available, but if we can help....we will. See you again, I hope!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
BEST WESTERN PLUS Inn at Valley View
Check-in Check-in Check-out Check-out
 
 
Quality Inn
Great value on a similar hotel
Salem, VA
4 of 5 stars 50 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Roanoke
Near the beach
Holiday Inn Roanoke - Tanglewood
Holiday Inn Roanoke - Tanglewood 4.0 of 5 stars 132 reviews
Great value
Comfort Inn Troutville
Comfort Inn Troutville 4.5 of 5 stars 91 reviews
Show Prices ABS:HotelCheckRates-d110736?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d110734?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Roanoke hotels
Cambria Suites Roanoke 4.5 of 5 stars 214 reviews The Hotel Roanoke & Conference C... 4.0 of 5 stars 532 reviews Country Inn & Suites By Carlson,... 4.0 of 5 stars 139 reviews Sheraton Roanoke Hotel and Confe... 4.0 of 5 stars 235 reviews
Show Prices ABS:HotelCheckRates-d1782716?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d501131?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d126055?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d110753?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 37 hotels in Roanoke, ranked by popularity

Been to BEST WESTERN PLUS Inn at Valley View? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN PLUS Inn at Valley View

Also Known As:
Best Western Plus Inn At Valley View Hotel Roanoke
Best Western Plus Inn At Valley View Hotel
Best Western Hotel Roanoke
Best Western Roanoke
Roanoke Best Western
Address: 5050 Valley View Boulevard NW, Roanoke, VA 24012-2038
Phone Number:
Region: United States > Virginia > Roanoke
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Roanoke
#2 Best Value Hotels in Roanoke
#3 Business Hotels in Roanoke
Price Range: $
Hotel Class:3.5 star (3.5*)
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Travelocity, Expedia, Cheap Tickets, Best Western, Agoda, HotelsClick and Hotels.com so you can book your BEST WESTERN PLUS Inn at Valley View reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS Inn at Valley View, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN PLUS Inn at Valley View
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices