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BEST WESTERN PLUS Inn at Valley View: Traveler Reviews

3.5 of 5
5050 Valley View Boulevard NW, Roanoke, VA 24012-2038
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BEST WESTERN PLUS Inn at Valley View
Ranked #2 of 37 hotels in Roanoke
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265 reviews from our community

Traveler rating
    162
    61
    26
    7
    9
See reviews for
Families
78
 
Couples
79
 
Solo
28
 
Business
50
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
1 review
“excellent”
5 of 5 stars Reviewed November 30, 2012

i want to thank jackie,donte,kristen,and the manager . they were very thoughtful and nice. donte offered to carry my fathers bags. jackie was fun to talk to in the morning. she likes fuzzy socks. kristen was very nice. -kate and larry single and family

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask babygurl866 about BEST WESTERN PLUS Inn at Valley View
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review
January 16, 2013
Kate, Larry and family!

We loved having you here. Everyone says hello and wonders when you will be back to see us! Thank you for the great words on Tripadvisor. We appreciate it!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
“Exceptional Service”
5 of 5 stars Reviewed November 27, 2012

We traveled during Thanksgiving week and found the Inn was very comfortable and clean. The staff was very polite (southern style) :) which we appreciated so much! We can recommend the Inn to anyone who would enjoy a nice place to stay. We will return!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Best Western

Ask VIRGINIA M about BEST WESTERN PLUS Inn at Valley View
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review
January 16, 2013
Virginia,

Thanks for the great review!! I hope you come back and see us again soon! You make our jobs so easy!
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Jacksonville, Florida
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Good for traveling with a Pet”
3 of 5 stars Reviewed November 27, 2012

The hotel was right off the highway and it was clean. The pricing was odd. I got an online deal, but in person the price was cheaper. That made no sense. The breakfast is not great. the eggs and biscuits --just skip them they were cold. The place was fine for one night had a microwave and mini fridge in the room.

Room Tip: If you have a pet it is $25 fee
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Jacrens about BEST WESTERN PLUS Inn at Valley View
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review
January 16, 2013
Oh no! Cold eggs? YUK! Thank you for letting us know though. We've had a little trouble with one of our chafing dishes, but hopefully that won't happen again. Hopefully we'll see you again when you travel north again (not until it warms up in Virginia I'm sure).

Thank you again!
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Greensboro, North Carolina, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Great place to stay”
5 of 5 stars Reviewed November 26, 2012

This was a great place to stay. We chose a Romantic weekend package that they had and the hotel did everything they said they would. The hotel was spotless and smelled clean. When we arrived we had flowers in our room, a box a of chocolates, and a bottle of cider. Everyone was extremely nice and very quick to help with anything you needed. Breakfast was brought to our room every morning. Their customer service was excellent. We worked with Dante and Jackie and both of them gave great customer service. The hotel is close to shopping and many restaurant choices to choose from. They also gave a gift certificate from Carraba's and the food was excellent as well. We had late check out and that allowed us to relax and take our time.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Jennifer W for Roanoke
Ask Jennifer W about BEST WESTERN PLUS Inn at Valley View
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review
January 16, 2013
Jennifer,

We loved having you both here! We're so glad you had a good time.

There are other packages on our website as well. bwroanoke.com is the site to go to for more information on outstanding opportunities to save money!
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Williamsburg, Virginia
1 review
1 helpful vote 1 helpful vote
“Great experience! I guess the plus in Best Western plus means outstanding Customer Service”
5 of 5 stars Reviewed November 26, 2012

This trip could not have been better! I booked our reservation with Tim in Sales he was phenomenal. He asked questions to find out our likes and dislikes as well as left a welcome packet for things to do in town. When we checked in we were greeted by Dante who was thorough and kind. He truly made our arrival memorable. We stayed in rm 306 it was exactly like the pictures! The rubber ducks are so cute! The staff truly made the difference, as there are multiple hotels in the area. The following day Jackie greeted us with a warm friendly smile. She suggested we take an 8 mile ride to an overlook and boy was it worth it!! The views were exquisite. She took the time and printed out directions, as well as told us about market street, which had dozens of outside vendors which was a treat. The entire trip was great... The location, the prices... and definitely the service! Will stay again. If your debating on staying DON'T... you will not be dissatisfied.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Josh and Tammy C about BEST WESTERN PLUS Inn at Valley View
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review
January 16, 2013
Josh and Tammy....you should do a commercial for us! We couldn't have said it better ourselves! Thank you very much!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Inn at Valley View

Also Known As:
Best Western Plus Inn At Valley View Hotel
Best Western Plus Inn At Valley View Hotel Roanoke
Best Western Hotel Roanoke
Best Western Roanoke
Roanoke Best Western
Address: 5050 Valley View Boulevard NW, Roanoke, VA 24012-2038
Phone Number:
Region: United States > Virginia > Roanoke
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotels in Roanoke
#2 Family Hotels in Roanoke
#3 Business Hotels in Roanoke
Price Range: $
Hotel Class:3.5 star (3.5*)
Reservation Options:
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BEST WESTERN PLUS Inn at Valley View
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