I was looking for a hotel that was: close to the Roanoke Airport, offered shuttle service to/from the airport, had easy access to Downtown Roanoke and Bedford (a few miles away), had good rates, basic amenities and responsive staff.
This was perfect for all my needs and even provided a few extras. The complimentary breakfast had quite a bit to offer (it is free, after all!) - both hot and cold items plus someone was always there to make sure everything was clean and re-stocked during the breakfast rush.
The front desk went out of their way to be of assistance and were prompt and courteous in responding to any requests (extra towels, directions, restaurant/tourist recommendations etc). It was very clear from the moment I checked in that they are very customer service oriented.
I happened to stay there during a recent snow storm (Feb 18th/19th) and was glad of their prime location - near a mall and restaurants, some which were even within walking distance - so I didn't have to drive anywhere that day. They were on top of everything though and had the parking lot and sidewalks shoveled for other arrivals and departures at that time.
A terrific value and nice place to stay while in Roanoke. I know I will certainly keep this place in mind when returning to the area.
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- Also Known As:
- Best Western Plus Inn At Valley View Hotel Roanoke
- Best Western Hotel Roanoke
- Best Western Roanoke
- Roanoke Best Western