I've always enjoyed staying at Residence Inns by Marriott. They offer great breakfast and evening manager's social/meal/drinks. This Residence Inn is at a great location, close to down town. When I stayed there a while back, I had an issue in my room. The carpet started getting very damp and wet in my room and I contacted the front desk. I usually always bring a pair of flip flops when I stay at hotels, but this time I had forgotten. They came to check out my room and saw that the carpet was getting wet from the bottom. There were no other rooms available so the hotel sent a staff to buy a pair of flip flops for me. The hotel later found out that a pipe had burst causing the carpet to get wet. The manager also issued me a free weeknight stay certificate, which was very nice. However, I did not get a chance to use it before the 1 year expiration of the certificate. I would have liked the hotel to get back to me when I contacted them about that though.
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- Also Known As:
- Residence Inn Roanoke Airport Hotel Roanoke
- Roanoke Residence Inn