Hotel was more appealing from outside (with exception of small pool) than the rest of the hotel. Other than the lobby, the place looked a little dated. We held our breath EVERY elevator ride due to the strange noises and jerky movements.
Front desk and housekeeping staff was friendly and accommodating. Laundry room was convenient although the washer and dryer loads cost $1.50 versus $1.00 at other Marriott hotels. Breakfast was awful - thanks goodness it was complimentary.
Rooms were decent. Layout of the room was good but the single TV shared between the bedroom and living room was disappointing. Wired internet was slower than other Marriott hotels that we have recently stayed at. Bathroom had black mold in the tile grout. Bedding was disappointing - the usual Marriott down comforter was replaced with a super thin sheet-like bedspread and the used-to-be flannel spare blanket felt more like a burlap sack.
Overall, the place was overpriced for what the hotel had to offer.
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- Also Known As:
- Residence Inn Roanoke Airport Hotel Roanoke
- Roanoke Residence Inn