I stayed at this hotel for sometime for work. everyone was ver professional and nice.
I made friends with most of the staff. They made me feel at home and was always very helpful whenever I needed help.
The rooms were nice and clean.
The only thing I noticed is that John, the manager seemed to be indifferent towards the guests and would put on a 'nice' face in front of the guests but I get the feeling that he doesn't really care. He seemed very hesitant to attend to guests need if it meant that the hotel would incur any costs.
I noticed this even for the long term guests that they had. I mean, those were people that probably stayed there for months and months.
I would assume they would get even a little bit better treatment, wouldn't they?
Everyone else seemed to genuinely care for the guests.
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- Also Known As:
- Residence Inn Roanoke Airport Hotel Roanoke
- Roanoke Residence Inn