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“Best Stay of Trip” 5 of 5 stars
Review of Hampton Inn & Suites Roanoke Airport

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Hampton Inn & Suites Roanoke Airport
5033 Valley View Blvd North, NW, Roanoke, VA 24012   |  
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2X HHonors Points
Ranked #3 of 38 Hotels in Roanoke
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Best Stay of Trip”
5 of 5 stars Reviewed August 5, 2014

We have been traveling for 5 days. We have stayed at numerous hotels. This hotel by far had the nicest room, friendliest staff, and best breakfast of our stays! It is very well priced for the value and we highly recommend this hotel for your stay.

Stayed August 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie S, General Manager at Hampton Inn & Suites Roanoke Airport, responded to this review, September 1, 2014
Thank you for recognizing our commitment to excellence.

I appreciate your feedback.

Please come back and see us anytime!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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148 reviews from our community

Traveler rating
    99
    38
    8
    3
    0
See reviews for
47
40
6
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Philadelphia, Pennsylvania
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 5, 2014

New property. Well done for facilities and overall appearance. Staff friendly and attentive. Rooms reflect positive value of new construction. That said - overall effect is positive. One consideration is the breakfast. Potential shortages given high volume of traffic. Management needs to address use as part of inventory planning

  • Stayed August 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie S, General Manager at Hampton Inn & Suites Roanoke Airport, responded to this review, September 1, 2014
Thank you for recognizing beautiful new facility.

I assure you that I will take a closer look at how we handle our breakfast service on our high occupancy days.

I appreciate your feedback and I hope you will come back and see us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tennessee
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 2, 2014 via mobile

We stay in Hamptons as we travel. We are usually happy with our experience. But this one is a jewel. Even being close to an airport was not a problem. Even sharing the place with the competing teams for the National girls softball tournament wasn't an issue. This place is roomy and open and so very clean. Everybody was happy.
Breakfast could be improved at all Hamptons by using fresh eggs and better quality meat. We usually go somewhere else for breakfast . Would rather have 5 or 6 good quality foods to chose from than a dozen things that are not.

Stayed August 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie S, General Manager at Hampton Inn & Suites Roanoke Airport, responded to this review, September 1, 2014
Thank you! Thank you!

We love heraing about wonderful stays.

Thank you for sharing!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, nc
Top Contributor
69 reviews 69 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed July 31, 2014

This is a good location as you can actually walk to several restaurants as well as the mall. Room was clean and nice, breakfast was good. The only problem we had was that the room keys quit working after one night. When we went to the desk to get them re-programmed, the person there was very unfriendly and basically scowled that we were bothering him. Hopefully, that is an exception as the rest of the staff was very nice.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie S, General Manager at Hampton Inn & Suites Roanoke Airport, responded to this review, September 1, 2014
I'm glad to hear that your enjoyed your guest room and breakfast.

I apologize for your negative experience with your room keys and the bad attitude from the desk clerk.

I have spoken with the clerk in question, and we have retrained all of our front desk staff on the proper procedure for making key cards.

I appreciate you bringing these issues to my attention.

I hope that you will come back and see us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Berlin, PA, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 28, 2014

This hotel is in a perfect location. Right next to the Valley View Mall and across the street from an Asian restaurant. Perfect for a business trip. The hotel is super clean, bedding was very comfortable and the bathroom was spic and span whenever I arrived. Would definitely stay again.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie S, General Manager at Hampton Inn & Suites Roanoke Airport, responded to this review, September 1, 2014
Thank you for sharing your perfect stay with Trip Advisor.

I can't wait to share your comments with the staff.

I appreciate your kind words.

Thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, PA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 26, 2014 via mobile

We just stopped at the Hampton Inn. We arrive late (after midnight) and we were greeted by a super nice staff member. Gave us a great rate ($99) especially for a Friday night. Room was spacious and CLEAN!! We were up early and breakfast was waiting for us...eggs, waffles, yogurt, oatmeal, fruit, cereal...and again super CLEAN! Staff was so friendly. If we are ever in the area again, we will definitely stay there!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie S, General Manager at Hampton Inn & Suites Roanoke Airport, responded to this review, September 9, 2014
Thank you for your kind words about our facility and staff.

I hope you will come back and see us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Top Contributor
151 reviews 151 reviews
25 hotel reviews
Reviews in 51 cities Reviews in 51 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed July 25, 2014

This was our second visit to this property. The first was days after it opened and they were still working out some kinks. They have done so successfully. They overnight stay was excellent. The room was clean and neat, as was the hotel lobby. The staff was very friendly.

They just need to update their in room guide to include all the TV channels they receive.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie S, General Manager at Hampton Inn & Suites Roanoke Airport, responded to this review, September 1, 2014
Thank you for recognizing that we have learned and grown since opening!

I'm so glad to hear that you have already made it back for a return trip.

I truly appreciate your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Roanoke Airport

Address: 5033 Valley View Blvd North, NW, Roanoke, VA 24012
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 38 Hotels in Roanoke
Price Range (Based on Average Rates): $
Number of rooms: 126
Official Description (provided by the hotel):
The new Hampton Inn & Suites is located only 2 miles from Roanoke Airport. Spacious guest rooms and suites offer complimentary WiFi, microwave and refrigerator. Relax in the heated, heated indoor saline pool. Free hot breakfast is served daily. ... more   less 
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