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“Awesome Desk Manager!!” 4 of 5 stars
Review of Hampton Inn & Suites Roanoke Airport

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Hampton Inn & Suites Roanoke Airport
5033 Valley View Blvd North, NW, Roanoke, VA 24012   |  
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2X HHonors Points
Ranked #3 of 38 Hotels in Roanoke
Richmond, Virginia
1 review
“Awesome Desk Manager!!”
4 of 5 stars Reviewed June 15, 2014 via mobile

I arrived at the hotel w 2 rooms booked by a colleague we called who booked our rooms w Dolly only to be put in hold for an extended amount of time. Althea was unable to find us and thank goodness we saved our confirmation number because they were booked for July instead of June. Not sure how this happened with all the time spent making this reservation. So kudos to Althea for fixing the error and allowing us to still check in. Dolly needs to do better

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie S, General Manager at Hampton Inn & Suites Roanoke Airport, responded to this review, June 21, 2014
Thanks for the kudos to Althea-- she is doing a wonderful job.

We have addressed the issues with our other staff members--- thank you for helping us improve our guest's experence.

Please come back and see us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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145 reviews from our community

Traveler rating
    98
    37
    8
    2
    0
See reviews for
47
39
6
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Norwood, United States
1 review
5 of 5 stars Reviewed June 15, 2014

This is a very new hotel and everything was in great condition. The staff was friendly and helpful. The complimentary breakfast was by far the best hot breakfast ever offered at a hotel. The fitness room and pool were extremely clean and fresh towels were provided in both areas. The view outside across the Virginia mountains was beautiful! A shopping center in sight of the hotel provided great options for entertainment.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie S, General Manager at Hampton Inn & Suites Roanoke Airport, responded to this review, June 21, 2014
I'll so gald you enjoyed our wonderful pool and fitness center.

Please come back and see us!
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Fredericksburg, VA, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 5, 2014

Very nice; staff was friendly and helpful; propperty was outstanding, clean, and up to date. Breakfast was superb! The staff provided directions to places and gave insight with short cuts to save time.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie S, General Manager at Hampton Inn & Suites Roanoke Airport, responded to this review, June 21, 2014
Thank you for your kind words about our property, our breakfast and our staff.

Please come back and see us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sevierville, Tennessee
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 3, 2014

We loved this Hotel so much we stayed in it going to our trip and coming back from our trip! The staff is outstanding and very helpful. This is a brand new one and has only been open a few weeks. Super duper clean and the beds are a dream come true, so fluffy and comfy!! I slept like a baby. Great breakfast included. You must try the Red Palace Chinese across the street. The food is to die for and very friendly staff. Love this hotel and plan on staying here again.

Room Tip: We were on the top floor which I always try to get and it was very quiet.
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie S, General Manager at Hampton Inn & Suites Roanoke Airport, responded to this review, June 24, 2014
I'm so glad to hear that oyu enjoyed your stay with us.

Can't wait to see you next time!
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Disputanta, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 2, 2014

We reserved one night but once we checked-in we felt at home and reserved an extra night. Very clean hotel, comfortable beds, quiet room (no neighbor noise and it is near the airport but we never heard a plane), internet access was quick, friendly and helpful staff, pool was relaxing after our day hikes on the parkway, a very good variety for breakfast and it was fresh and hot...just enough for our day's adventure.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie S, General Manager at Hampton Inn & Suites Roanoke Airport, responded to this review, June 24, 2014
So glad you felt comfortable enough to stay a second night!

I hope you come back and see us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia, Usa
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 2, 2014

Brand new hotel! Great interior, the staff was outstanding and very happy to help in any way possible. The breakfast consisted of ham and eggs, potatoes, oatmeal, waffles, hard cooked eggs and all the cold stuff one usually gets.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie S, General Manager at Hampton Inn & Suites Roanoke Airport, responded to this review, June 25, 2014
Thank you for staying with us.

I'm glad to hear you enjoyed breakfast and our wonderful staff.

I hope you come back and see us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dayton, Ohio
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 1, 2014

Nice, fairly new hotel, near lots of food options. Coffee was always available. Some minor fumbles in the breakfast area (running out of omelets, running out of half and half). Very small pool but very large fitness area.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie S, General Manager at Hampton Inn & Suites Roanoke Airport, responded to this review, June 30, 2014
Thank you for staying with us.

I'd glad to hear you enjoyed it.

Please come back and see us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Roanoke Airport

Address: 5033 Valley View Blvd North, NW, Roanoke, VA 24012
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 38 Hotels in Roanoke
Price Range (Based on Average Rates): $
Number of rooms: 126
Official Description (provided by the hotel):
The new Hampton Inn & Suites is located only 2 miles from Roanoke Airport. Spacious guest rooms and suites offer complimentary WiFi, microwave and refrigerator. Relax in the heated, heated indoor saline pool. Free hot breakfast is served daily. ... more   less 
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