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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
4.0 of 5 Hotel   |   110 Shenandoah Ave, Roanoke, VA 24016   |  
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Rates from $149!
Ranked #3 of 38 Hotels in Roanoke
Certificate of Excellence 2014
Atlanta, United States
1 review
“Hotel Roanoke”
5 of 5 stars Reviewed August 7, 2014

My wife is hard to please in all areas of a hotel. The Hotel Roanoke did just that during our stay for our son's wedding. The staff, top to bottom, were pleasant to interact with. The location of the hotel was minutes away from all our activities. This may seem small, but the curtains made it possible to sleep in after late night activities. They kept the morning sun out. My only criticism is the amount of counter in the bathroom to place clothes for after a shower. The one hook was used by my wife's cosmetic bag.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, August 12, 2014
Dear John M, thank you for your review and for choosing the hotel for your accommodations. We strive daily to present the absolute best in product, service and experience and it's wonderful to see it delivered, especially on such an important day. I hope if your travels ever return you to the Roanoke Valley, you will again choose us for your accommodations. We look forward to serving you again.

Sincerely,
Gary Walton
General Manager
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1,427 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (233)
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English first
Orlando
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 6, 2014

We were in town for a wedding that reserved a block of rooms at a supposed discount but I see it's the same rate online. When checking in we used a luggage cart to bring in our own bags but upon leaving they wouldn't let us have one, said we needed to go back to our room, call a bellhop and wait for someone to show up, which we didn't have time for so we had to make trips and carry everything. The "complimentary" internet is only for the first 3 hours, then they start charging you. Oh, and if you drive that will cost you extra as well, since they also charge per day to use the self-parking lot, enjoy the hike, it's the farthest lot from the entrance, of course.

  • Stayed August 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaryWalton, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, August 7, 2014
Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area; you’ll visit us again and experience a higher level of customer service. Thank you again for your comments.
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Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 6, 2014 via mobile

A great historical hotel. We arrived after dark and the hotel was beautifully lit. It was very busy but we had a quick and pleasant check in. The children enjoyed the outdoor pool. We did not experience any of the dinning options, breakfast was available but pricey. The rooms were typical hotel style rooms but clean and comfortable. A nice stay all in all.

Stayed July 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaryWalton, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, August 7, 2014
I just wanted to thank you for your recent stay here at The Hotel Roanoke & Conference Center! I’m so glad you were able to experience our warm hospitality and we look forward to seeing you again soon.
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Roanoke, United States
1 review
5 of 5 stars Reviewed August 6, 2014

I stayed at Hotel Roanoke for three nights while I was taking the Virginia Bar Exam at the Civic Center. The hotel staff was warm and accommodating. They gave great recommendations for food and drink. The rooms were clean and spacious. The breakfast buffet at the hotel is delicious! There was no refrigerator in my room, so I would recommend bringing a cooler. There were ice buckets in the room and a vending machine down the hall. I would highly recommend this hotel.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaryWalton, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, August 7, 2014
I just wanted to thank you for your recent stay here at The Hotel Roanoke & Conference Center! I’m so glad you were able to experience our warm hospitality and comfortable rooms as you prepared to take the bar exam. We look forward to seeing you again soon.
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Buckingham, Virginia
Top Contributor
66 reviews 66 reviews
28 hotel reviews
Reviews in 17 cities Reviews in 17 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed August 5, 2014

The hotel Roanoke never fails to impress. Nice room, excellent service, lovely grounds, beautiful location. The food and beverages are seriously over priced, for average fair, but tasty and enjoyable.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaryWalton, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, August 7, 2014
Thanks for staying here at The Hotel Roanoke & Conference Center, a DoubleTree by Hilton. We’re glad you had a taste of our warm, caring service (along with our delicious cookie at check in). We look forward to welcoming you back.
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Macomb, Michigan
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

A beautiful old hotel with lots of old world class, The staff was superb. The rockers on the front porch are a great place for an afternoon iced tea or evening cocktail. Our room was beautiful overlooking the front of the hotel and downtown. The walkway to the downtown city square provided easy accessibility to restaurants and shops.

Room Tip: Pick a room in the front of the hotel overlooking the city square the view is pretty
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaryWalton, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, August 7, 2014
Dear Julia S, your comments about your stay at The Hotel Roanoke & Conference Center, A DoubleTree by Hilton made me smile. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon. Thanks for your business!
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Newark, Delaware
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 5, 2014

Great Location, walking distance to center of town. Great experience for a weekend getaway. Room was well appointed. We didn't eat at the dining room though it looked nice. Did utilize the bar and outdoor patio, very nice and prices seemed reasonable. I would definitely return for another stay here.

Room Tip: Rooms on front right wing on first floor look into the backs of bushes. Ok for privacy but no view u...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaryWalton, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, August 7, 2014
Dear PeterCuinmaui, thank you very much for your kind comments regarding your recent stay at The Hotel Roanoke & Conference Center, A DoubleTree by Hilton. We at The Hotel Roanoke & Conference Center take pleasure in creating a memorable stay. We hope to welcome you back in the not so distant future and hope you will join us in Regency Room.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

Address: 110 Shenandoah Ave, Roanoke, VA 24016
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Roanoke
#1 Business Hotel in Roanoke
#1 Family Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel 4*
Number of rooms: 331
Official Description (provided by the hotel):
Built in 1882, the fully-restored Tudor-style Hotel Roanoke is proudly listed on the National Register of Historic Places. As a member of IACC (International Association of Conference Centers), Hotel Roanoke is pleased to offer world-class lodging facilities, including newly renovated guest rooms and 63,000 square feet of state-of-the-art conference space. The hotel's business facilities include 35 meeting rooms, a fixed-seat lecture hall, two boardrooms, conference center lounge and an elegant hotel ballroom which can accommodate up to 1,400 guests. ... more   less 
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Also Known As:
The Hotel Roanoke And Conference Center, a Doubletree By Hilton Hotel
Hotel Roanoke Doubletree

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