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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
4.0 of 5 Hotel   |   110 Shenandoah Ave, Roanoke, VA 24016   |  
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Ranked #3 of 38 Hotels in Roanoke
Richmond, VA
Top Contributor
87 reviews 87 reviews
45 hotel reviews
Reviews in 48 cities Reviews in 48 cities
85 helpful votes 85 helpful votes
“Great place!”
4 of 5 stars Reviewed August 6, 2008

Stayed here for business for 2 nights. I agree with everyone about the valet parking - it's worth it!! It was raining the day I left and I had to walk to self parking, which is not far, but got wet! Anyway, excellent staff and hotel. They gave you cookies (warm and soft) upon check-in, which was a nice touch.

The only complaint I had was they placed me in room 168 where it was across from an elevator, an exit stairway, a maintenance closet, AND the railroad ran right in front. It was VERY hard to sleep past 6am if you are not a heavy sleeper. Around that time, the elevator door starts to chime, the closet or stairway door opens and closes, and the maintenace staff conversation starts.

I still highly recommend this hotel, just try not to stay in this hallway near the end unless you're a heavy sleeper!

  • Liked — The stately feel
  • Disliked — Noise in front of my room
  • Stayed August 2008, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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1,346 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
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  • English first
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English first
Virginia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 20, 2008

If I'm in Roanoke, VA for business or pleasure, this is always my hotel of choice. I love the feeling you get when you pull up to the front doors and walk into the lobby . . .it is grand, yet cozy and charming. You'll see people in shorts and t-shirts and people in much dressier attire (often ther efor weddings).
I would advise that you take advantage of valet parking. For just $5 extra dollars (self park is $7, valet is $12), you'll save yourself a bit of an uphill walk from the parking lot, whihc isn't a huge deal unless it is raining, or extremely hot/cold.
The updates they've made over the past 12 months have helped to modernize the hotel, while still keeping the old charm. Flat panel TV's, new bedding, some updates in the bathrooms, etc. Room service food is very good, although expensive.
I love being able to walk over to the Market Square area, where you will find an array of local restaurants and the farmer's market area. I also love the rocking chairs on the front porch of the hotel -- a great place to have a glass of wine and people watch.

  • Liked — Location and overall feel
  • Disliked — Food is expensive
  • Stayed June 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Merritt Island, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 16, 2008

We recently went on a long weekend escape to Roanoke Virginia and stayed at the Hotel Roanoke, despite some of the less-than-stellar reviews on this site. We went for no other reason than to relax and explore the area. I'm a fan of old historic hotels and I thought the Hotel Roanoke did a great job of maintaining the character - yet modernizing it's amenities. It was a beautiful property with a lot of charm.

The room wasn't large, but was comfortable and quiet - both high priorities for us. Our A/C didn't seem to be working well on the first day. We called their careline and it was taken care of immediately.

You can't beat the location. The pedestrian bridge that connects the hotel property to the market area made it a breeze to walk downtown to shops and restaurants. We choose the hotel valet service to park the car. While I do hate paying to park, they were responsive and our car was always waiting for us when we got to the front. Much better than most hotels we have stayed at.

We would definitely stay here again if ever in the Roanoke area.

  • Liked — The historic charm
  • Stayed June 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Virginia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 9, 2008

In a recent trip, we decided to stay at this grand hotel. The front desk sevrvice was great and gracious. The rooms was clean and comfortable. The room service was good and choice of food was above average. The only flaw is probably the valet service whose hospitality seems to be forced, not good as first point of contact.

  • Liked — front desk
  • Disliked — valet
  • Stayed June 2008, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Richmond, Virginia
Top Contributor
59 reviews 59 reviews
52 hotel reviews
Reviews in 39 cities Reviews in 39 cities
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed June 8, 2008

I recently stayed for two nights at this hotel after staying here for several nights last year on a business trip. Overall, if you need downtown access to Roanoke, there really is no other choice in the city. However, if you are simply looking for comfortable room--there may be other options you want to consider.

The hotel structure itself is charming and historic. The lobby is beautiful and its hard to not be a bit awed driving up and walking in. The rooms themselves are comfortable but a bit on the small side. The bathroom is adequate but small--almost Manhattan-like. The bed was very comfortable and its clear since my last visit that the hotel has refitted all the rooms with nice LCD TV's. You do see some wear in the hallways by the rooms and sense a renovation probably cannot be too far away.

The check-in staff was friendly and helpful. What is notable is the parking situation. If you choose the $7 a day self park be warned you got a haul to drag your bags up a big hill. Doing valet is the way to go and I suggest sucking up the $12 daily fee for it.

We had one drink and the bar and it was very pleasant and included a pool table. We did not eat in the restaurant and it seemed rather pricey. The business center was tiny but included one computer with free internet access.

The great thing about Hotel Roanoke is you have a glass walkway that crosses over the railroad tracks in the city and a wide range of restaurant choices. There are several sushi places we tried that were respectable and while the decor is way over the top, the food at 202 Market in downtown will rival any major city restaurant.

Overall, Hotel Roanoke is very nice if you need access to downtown. However, the parking situation and room size may be issues for some others but overall I recommend it.

  • Liked — Access to downtown Roanoke through the glass walkway
  • Disliked — Parking situation is not great. I again strongly recommend valet parking.
  • Stayed June 2008, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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USA
Top Contributor
521 reviews 521 reviews
138 hotel reviews
Reviews in 141 cities Reviews in 141 cities
263 helpful votes 263 helpful votes
4 of 5 stars Reviewed March 22, 2008

This is a special place for sure. The character of the hotel is apparent upon arrival! Beautifully restored from the outside. When you walk inside you realize they take care of the whole building, maintaining its character while not leaving it to feel dusty...

When at this hotel, walk through the whole place. There are some really cool hallways, with amazing chandeliers and interesting original wallpaper. I walked around one nite with a colleague, and one of the maintenance crew showed us around a bit, and gave us some "little Known facts" information. Someone else did this for us the next day too. People who work at the Hotel Roanoke take pride in their jobs! It is nice to see.

The location is fantastic as well. Right in the edge of the heart of the quaint downtown area (which means a 2 minute walk into the center of the small city). Make sure you visit Nico's restaurant, by the way, as good as many meals I had while in Italy and rivaling the best Little Italy restaurants in the USA!

The rooms maintain the charm of the past, while also feeling modern with the updated bathrooms and TV's. It is really cool that you can try and figure out where your room is from the outside of the building, which is interesting in this building b/c it winds around in so many directions, like a castle.

There are definitely some updates that could be done to make it feel a bit more modern and sleek, however they are doing a pretty nice job. The conference space is fabulous. Some of the meeting rooms are so interesting. One of them looks like the inside of a house turned into a museum, and they let you have meetings in there!

Enjoy this hotel, and definitely stay there if you are in Roanoke. It is a treat...

  • Liked — Retention of the past
  • Stayed March 2008, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Richmond
1 review
3 of 5 stars Reviewed March 3, 2008

Convenient location near city center; lives off of faded glory but overpriced with mediocre service; no discounts off rack rate; lots of extra charges; expensive restaurant; monstrous parking situation - cannot park closer than one block to hotel for which there is a fee and an arduous hike back to building. Standard room with one king bed too small. Much better value at newer hotels elsewhere in the city. Useful only if attending event at attached conference center.

  • Liked — location
  • Disliked — parking; surcharges
  • Stayed February 2007, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Additional Information about The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

Address: 110 Shenandoah Ave, Roanoke, VA 24016
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Roanoke
#2 Business Hotel in Roanoke
#2 Family Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel 4*
Number of rooms: 331
Official Description (provided by the hotel):
Built in 1882, the fully-restored Tudor-style Hotel Roanoke is proudly listed on the National Register of Historic Places. As a member of IACC (International Association of Conference Centers), Hotel Roanoke is pleased to offer world-class lodging facilities, including newly renovated guest rooms and 63,000 square feet of state-of-the-art conference space. The hotel's business facilities include 35 meeting rooms, a fixed-seat lecture hall, two boardrooms, conference center lounge and an elegant hotel ballroom which can accommodate up to 1,400 guests. ... more   less 
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Also Known As:
The Hotel Roanoke And Conference Center, a Doubletree By Hilton Hotel
Hotel Roanoke Doubletree

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