Our stay at the Hotel Roanoke was for a wedding anniversary. The service was excellent except the bellhop was new to the area and could not answer any of our questions. Room was tastefully done with thick robes also provided. Yet the only thing lacking was a hair dryer. We were on the executive floor and the lounge was very small with only four tables. Most had to take food back to their rooms. Hotel is situated so you can walk to downtown. All in all a very nice stay.