Living in the Roanoke region, my husband and I stay here occasionally for special occasions when we do not have enough time for a long weekend trip. The stays are always extremely nice. The staff is always exceedingly nice, friendly and professional. Hotel has a nice bar & is very convenient to the downtown Roanoke restaurants. The rooms are always clean & fresh, though parts of the hotel are starting to show their age & need some serious renovations. (Hint hint: NEW WINDOWS). Will definitely return.