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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel: Traveler Reviews

4.0 of 5
110 Shenandoah Ave, Roanoke, VA 24016
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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
Ranked #3 of 37 hotels in Roanoke
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505 reviews from our community

Traveler rating
    238
    171
    53
    30
    13
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Families
95
 
Couples
173
 
Solo
28
 
Business
142
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“A touch of class”
5 of 5 stars Reviewed February 26, 2013 via mobile

It is always a pleasure to visit this establishment. The entire staff is friendly and extremely helpful. The impression that you get upon entering the lobby is age old elegance. The rooms are furnished in a way that makes you feel comfortable, welcome and at home. Whenever I am in Roanoke I always make a point to stay here.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
March 13, 2013
Dear TravelUnit200, thank you for your review of the hotel and for choosing us for your accommodations. We appreciate your continued patronage and look forward to serving you again.

Safe Travels,
Gary Walton
General Manager
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Blacksburg, Virginia
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
“Great Conference Hotel”
5 of 5 stars Reviewed February 25, 2013

I have hosted annual conferences on both a regional and national level for many years. First the hotel offers excellent service. The people are extremely well trained and courteous from the AV staff, banquet, front desk..... The one day charge for conference attendees is a great concept and includes continuous breaks from 7am to 5 pm and the luncheon meal. It is nice not be charged for every small service rendered. The hotel is conveniently located to downtown. Being a refurbished grand hotel, the room dimensions are very variable depending on where the room is located. However, they are all well appointed.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
February 26, 2013
Dear Jersbikr, thank you for your review and for choosing us for your accommodations. It's always great to hear from seasoned conference planners regarding our hotel and I'm ecstatic regarding your review. I hope you have the opportunity to come back and visit and even host a conference with us in the near future.

Sincerely,
Gary Walton
General Manager
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DUBLIN
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“A step back in time”
4 of 5 stars Reviewed February 19, 2013

I love staying at this historic hotel when we have something to do in Roanoke. The staff is very attentive (best of any hotel I've ever stayed in!) and the hotel decor is impressive. The beds are very comfortable. Because this is an older hotel that has been renovated, some of the rooms are a bit awkward. Our bathroom door opened directly into the toilet (within an inch) and there was an odd wall which jutted out into the room, but didn't cause any functional problems. This is not true with all of the rooms, but we seemed to get this strange room this time. The other downside is this hotel can be a bit chilly on very cold days. We ate at the Regency Room for dinner which was excellent. Most of the dishes are really good. They also have a great breakfast buffets which is a must do. I strongly recommend this hotel if you need to stay in Roanoke either for business or pleasure.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
February 26, 2013
Dear KIM S, thank you for your review of the hotel and for your continued patronage. We are currently working on a renovation to update all hotel windows to energy efficient ones that won't detract from our historic nature. We look forward to your return and can't wait to serve you again.

Sincerely,
Gary Walton
General Manager
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Pound, VA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Always the best!”
5 of 5 stars Reviewed February 18, 2013

I have stayed here for many accounting conferences as well as for the Miss VA pageant. The Hotel Roanoke is top notch! It is just a beautiful hotel with an amazing staff. The food in the restaurant is delicious and the food prepared for conferences is amazing as well. The beds are very comfortable and they have the most divine down comforters. I would love to have one at home!

Room Tip: You may want to check out the layout of the hotel. Some of the rooms are located at the end of what...
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
February 26, 2013
Dear Teena F, thank you for your review of the hotel and for your continued patronage. We always appreciate our returned guests and hope to continue the relationship each time you visit the Roanoke Valley. I will share your review with our staff and hope to see you again in the near future.

Safe Travels,
Gary Walton
General Manager
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Raleigh
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
“Love this Hotel! Super Nice and great service!”
5 of 5 stars Reviewed February 16, 2013

I only stay at this hotel when in Roanoke, VA. Great place! Great rooms, nice and new fitness center! Treated well as a HHonors member! Would highly recommend!

Close to downtown Roanoke! Within walking distance to all the bars/restaurants.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
February 18, 2013
Dear schaf1283, thank you for your review of the hotel and for your continued patronage. We appreciate your recommendation and look forward to serving you again in the future.

Sincerely,
Gary Walton
General Manager
Report response as inappropriate
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Additional Information about The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

Also Known As:
The Hotel Roanoke And Conference Center, a Doubletree By Hilton Hotel
Hotel Roanoke Doubletree
Address: 110 Shenandoah Ave, Roanoke, VA 24016
Phone Number:
Region: United States > Virginia > Roanoke
Amenities:
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Roanoke
#4 Family Hotels in Roanoke
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Built in 1882, the fully-restored Tudor-style Hotel Roanoke is proudly listed on the National Register of Historic Places. As a member of IACC (International Association of Conference Centers), Hotel Roanoke is pleased to offer world-class lodging facilities, including newly renovated guest rooms and 63,000 square feet of state-of-the-art conference space. The hotel's business facilities include 35 meeting rooms, a fixed-seat lecture hall, two boardrooms, conference center lounge and an elegant hotel ballroom which can accommodate up to 1,400 guests. ... more   less 
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