We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Rmax loves the free shuttle service!” 5 of 5 stars
Review of The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel to your Saves list
The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
4.0 of 5 Hotel   |   110 Shenandoah Ave, Roanoke, VA 24016   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Fall Rates from $119!
Ranked #2 of 38 Hotels in Roanoke
Christiansburg, Virginia
1 review
1 helpful vote 1 helpful vote
“Rmax loves the free shuttle service!”
5 of 5 stars Reviewed January 15, 2013

Take advantage of the free shuttle service to go downtown and experience the local restaurants and night life. The shuttle runs to about midnight and when your ready to be picked up, just call the Hotel and they arrive in 5-15 minutes.

Room Tip: We have stayed at this Hotel numerous times and have found that there are two sizes of rooms. Even t...
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, January 23, 2013
Dear rmax38, thank you for your review of the hotel and for choosing us for your accommodations when visiting Roanoke. We agree that the shuttle service is a wonderful amenity for our guests and do hope all of our guests have an opportunity to take advantage of the service. We look forward to serving you again soon.

Sincerely,
Gary Walton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,271 reviews from our community

Traveler rating
    741
    358
    98
    56
    18
See reviews for
256
422
46
389
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2013

First, I will preface by saying I travel A LOT for my job and live out of hotel rooms, and have done so for the past 6 months on the road. I experience a lot of hotels from all price ranges. This was by far one of the best hotels I think I have ever stayed in; my co-workers and I discuss it frequently when we end up having to stay at a Knights Inn or Days Inn or something like that. "Ugh, remember how amazing the Hotel Roanoke was?", is usually a frequent comment. First off the property itself is absolutely stunning and I enjoy the fact that so much of the history behind this place has been maintained, however much of the hotel has the modern amenities that one might look for. The rooms were wonderfully clean and smelled fresh, as if they had just been cleaned, something you don't always find with every hotel. The staff was wonderfully courteous and helpful. The bar is flat out over priced (this is coming from someone who lives in Manhattan), but I guess you expect that with most hotels. One of the best parts to me was the value of the room rates. I felt like for the price I paid for our room, for what we received, that we were receiving an amazing value. I like when hotels do this and don't charge outlandish rates because if I ever return to Roanoke for whatever reason, I would most definitely stay at this hotel again because of that. I love the property and the beds, and everything else, but the value is what will personally keep me as a customer. Having a reasonably low rate (maybe it was just our group rate, but even so), with all those amenities will keep more people in your hotel and spur greater amounts of business through word of mouth and return customers. If you stay anywhere in Roanoke, this should be the hotel you give your business to! Fantastic hotel!

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, January 23, 2013
Dear JZinNYC2009, thank you for your review of the hotel and for choosing us for your accommodations. We appreciate the kind words from a seasoned traveler and will certainly look into the food and beverage aspect of your review. I will share your review with our staff and we hope to see you again in Roanoke soon!

Safe Travels,
Gary Walton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, NY
Top Contributor
80 reviews 80 reviews
48 hotel reviews
Reviews in 51 cities Reviews in 51 cities
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed January 14, 2013

My company sends us to Roanoke often and the Hotel Roanoke is always our first choice when it is available. I say "when" it is available as 2 of the last 4 times it has been fully booked. The price on this hotel is slightly higher than surrounding hotels of similar class. We however choose it for a few things:

Great location: You can walk across the pedestrian bridge to a small downtown with a bunch of shops, bars and restaurants. It is also very easy to get to and right off the thruway.

Good on-property food and beverage: Really nice bar area open late enough that serves food along with a full restaurant.

Nice executive floor: Small upgrade in price, but nice private executive floor with a well run executive lounge with free food/beverage/computers.

They provide free parking on site as well. Good overall hotel with what I think is a great location. The hotel is a little bit "older" and "traditional" but it is kept up well.

Room Tip: The executive "floor" is a few extra dollars but gives you access to a small executive lou...
See more room tips
  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, January 23, 2013
Dear Patrick D, thank you for your review of the hotel We appreciate your continued patronage and look forward to serving you in the future. I will share your review with our staff as the points you mentioned need to be A+ upon each and every visit for out guests.

Sincerely,
Gary Walton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Massachusetts
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 13, 2013

We deliberately stayed at this full service hotel on Christmas day because they were serving food! (Have had this challenge on holidays previously) The food is EXCELLENT! Service from all staff is far superior.

We didn't have time to stay in town, but it looks like you can walk to in town shopping.

Room Tip: Staying on the concierge level is worth the price as it gives you access to private late afternoon a...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, January 23, 2013
Dear suzlib, thank you for your review of the hotel and for choosing us for your accommodations during the holidays. We know how difficult it can be when staying away from home and I am thrilled to read that your experience was delightful. I will share your review with our staff and hope to see you again soon.

Sincerely,
Gary Walton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Top Contributor
102 reviews 102 reviews
95 hotel reviews
Reviews in 79 cities Reviews in 79 cities
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed January 13, 2013

Nice, but starting to show wear and tear from 1990’s renovation. Not as elegant as one would expect. Staff are good, but no extraordinary. My room was small, but was a corner room that are commonly found in older properties and was priced accordingly so was a good value. Nice fitness center and a small business center. Ate only one meal in the casual pub, which was pleasant. Easy walk to downtown Roanoke via a pedestrian bridge over the railroad tracks.
BOTTOM LINE: Fine if one needs to be downtown or attending an event at the hotel, but not exceptional.

  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, January 23, 2013
Dear Davidwatts, thank you for your review of the hotel and for choosing us for your accommodations when visiting the Roanoke Valley. I was disappointed to read your review as we strive to provide the best product, service and experience in southwest Virginia and unfortunately were not at our best upon your visit. I will share your review with our staff and do invite you back, so that we can show you how we have corrected upon your previous stay.

Sincerely,
Gary Walton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke, West Virginia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 11, 2013

This year we chose The Hotel Roanoke to host our party. Lauren, our coordinator was absolutely perfect from menu choices, to drinks and table arrangements. The staff was well trained, respectful and and thorough. The food was incredible and presented beautifully. The best part was I had no pressure accept to enjoy the band and party. We included executive level rooms for everyone from out of town eliminating any chance of a guest getting a DUI. The evenning was followed by a fabulous breakfast. My confidence is so great I have already scheduled next years party for twice the number of people.

Room Tip: I highly recommend the Executive Level Rooms
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, January 23, 2013
Dear Keith M, thank you for the kind review and I was pleased to read how well everything was executed. We strive daily to provide the best in product, service and experience and it is great to see it all come together, especially during the holidays. We thank you for your patronage and look forward to serving you in 2013. I will share your review with our staff.

Sincerely,
Gary Walton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, Maryland
Top Contributor
80 reviews 80 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed January 11, 2013

This is a beautiful place to stay. The hotel is gorgeous with a fascinating history and interesting exhibits. It's a short walk across a covered pedestrian bridge to a really nice marketplace with plenty of dining choices and nice shops. The staff at the hotel from bellmen, front desk and bartender were courteous and helpful. This is my new favorite!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, January 23, 2013
Dear Karen95, thank you for your review of the hotel and for choosing us for your accommodations when visiting the Roanoke Valley. We appreciate being the new favorite and hope we can continue serving you on future visits. Thank you again.

Sincerely,
Gary Walton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

Address: 110 Shenandoah Ave, Roanoke, VA 24016
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Roanoke
#1 Business Hotel in Roanoke
#2 Family Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel 4*
Number of rooms: 331
Official Description (provided by the hotel):
Built in 1882, the fully-restored Tudor-style Hotel Roanoke is proudly listed on the National Register of Historic Places. As a member of IACC (International Association of Conference Centers), Hotel Roanoke is pleased to offer world-class lodging facilities, including newly renovated guest rooms and 63,000 square feet of state-of-the-art conference space. The hotel's business facilities include 35 meeting rooms, a fixed-seat lecture hall, two boardrooms, conference center lounge and an elegant hotel ballroom which can accommodate up to 1,400 guests. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Hilton Hotels, Expedia, Hotels.com, Odigeo, getaroom.com, Travelocity, TripOnline SA and Tingo so you can book your The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Hotel Roanoke And Conference Center, a Doubletree By Hilton Hotel
Hotel Roanoke Doubletree

Owners: What's your side of the story?

If you own or manage The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.