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“Classy Hotel is the only place I stay when I visit Roanoke!!” 5 of 5 stars
Review of The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
4.0 of 5 Hotel   |   110 Shenandoah Ave, Roanoke, VA 24016   |  
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Ranked #2 of 37 hotels in Roanoke
Raleigh
Top Contributor
61 reviews 61 reviews
27 hotel reviews
Reviews in 33 cities Reviews in 33 cities
19 helpful votes 19 helpful votes
“Classy Hotel is the only place I stay when I visit Roanoke!!”
5 of 5 stars Reviewed August 22, 2012

Great hotel with exceptional service, historic hotel, great fitness center and classy place! Great accommodations made for HHonors members! Only drawback is that they need newer more comfortable beds! A must visit hotel for everyone! Walking distance to all things in downtown Roanoke!

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, August 24, 2012
Dear schaf1283, thank you for your review and for the kind words. We appreciate your patronage of not only the hotel, but also to the Hilton family. We look forward to your return in the near future.

Safe travels,
Gary Walton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,021 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Nashville, TN
Top Contributor
67 reviews 67 reviews
30 hotel reviews
Reviews in 38 cities Reviews in 38 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 21, 2012 via mobile

This hotel is a great fine. In many ways, it reminds me of a high-end bed and breakfast. The room decor is very old world style, which matches the overall feel the hotel.

The only tip I wouldn't give is for those who have difficulty walking. Many of the rooms are a good distance from the elevators, and that anyone who cannot walk distances should be sure to request a room close to the elevator.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, August 27, 2012
Dear AMPfromBNA, thank you for your review of the hotel. We’re glad you had a taste of our warm, caring service. We look forward to welcoming you back.

Sincerely,
Gary Walton
General Manager
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Wimaum
1 review
5 of 5 stars Reviewed August 19, 2012

Hotel was built in 1880's. Combines vintage environment with up to date amenities. Beautifully kept grounds. Displays of hotel's history. Great dining experience. Short walk to renovated downtown Roanoke.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, August 20, 2012
Dear Barbara L,

Just wanted to thank you for your recent stay here at our historic hotel! So glad you were able to experience our authentic southern hospitality. We hope to see you soon again soon.

Sincerely,
Gary Walton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottesville, Virginia, United States
1 review
3 of 5 stars Reviewed August 17, 2012

First night we had issues due to hallway noise coming from the floor's ice-maker and people entering/exiting the elevator at all hours. Furthermore, A/C problems (noise and air blowing on face while sleeping) caused us to have a poor nights sleep with the unit having "noisy" starts and overpowering the ambient noise conditions to the point you have to raise your voice. However, the hotel staff upgraded us our second night to a suite which avoided both the previous issues and we sincerely appreciated a good night rest as it really made a difference in our impression of the hotel.

Room Tip: Avoid a room near their ice machines as the entry doors tend to slam upon entry/exit.
See more room tips
  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, August 20, 2012
Dear JB5andFam, thank you for your review of the Hotel and choosing us for your accommodations. I am disappointed to read about the inconveniences experienced during your stay but am relieved that we were able to accommodate the situation. We will be looking into ways to fix the issues you experienced. I hope when traveling back to the area you will choose us again for your accommodations.

Sincerely,
Gary Walton
General Manager
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Virginia Beach, VA
Top Contributor
72 reviews 72 reviews
14 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 13, 2012

Stayed here for two nights and found it met my needs very well. Clean, comfortable room. Very personable staff. Great location for accessing my business meetings along with some fun downtown. The public areas are elegant. I did not eat in the restaurants, although a business luncheon was very nice for our group of 30+ folks. I appreciated the elevated walkway across the railroad tracks to the downtown area. Be aware - Roanoke is a working railroad town, and the tracks are right beside the hotel, with trains running throughout the day and into the evening. I found the train noises charming, others might not.

Room Tip: If you don't like rumbling trains and train whistles, ask for a room away from that side of the...
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, August 20, 2012
Dear VAPrgal, thank you for your review of the hotel and thank you for your kind words. We appreciate the opportunity to welcome your group and appreciate your business. If there is anything we can do to enhance our services please let us know. We are always listening to our Guests. Thanks again for choosing our historic property and I hope you can come visit again soon.

Sincerely,
Gary Walton
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Washington DC, District of Columbia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 13, 2012

I understand that this is probably the largest hotel in town, and it is rich in history- but what a disappointment. The AC sounds like a jet engine and woke you up all night as it turns on and off. The room is large but the furniture doesn't quite seem right- instead of two nightstands, we had one nightstand and one round coffee style table. The only full length mirror had an antique finish and you couldn't really see yourself. The tub wouldn't drain and I was ankle deep before I had finished shampooing. Noise was incredible from the hallway- you could hear every word spoken and every footstep and every opening and (banging) shut of the laundry chute. The complete opposite of a relaxing stay.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, August 20, 2012
Dear dctraveler1818, thank you for your review of the hotel. I apologize for the inconveniences experienced during your stay. We strive daily to give the absolute best product and service to our guests and unfortunately did not deliver this promise during your stay.

Sincerely,
Gary Walton
General Manager
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Philadelphia, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 11, 2012

A was really surprised. This is a wonderful place right next to the city.A gem in Roanoke with old world charm. I would suggest a company have a conference here. My room was great. All this and 5 minutes from the Airport. Have a good time if you intend to go.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, August 20, 2012
Dear FEH0125, thank you for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels in all of your future adventures!

Sincerely,
Gary Walton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

Address: 110 Shenandoah Ave, Roanoke, VA 24016
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Roanoke
#2 Business Hotel in Roanoke
#3 Family Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel 4*
Official Description (provided by the hotel):
Built in 1882, the fully-restored Tudor-style Hotel Roanoke is proudly listed on the National Register of Historic Places. As a member of IACC (International Association of Conference Centers), Hotel Roanoke is pleased to offer world-class lodging facilities, including newly renovated guest rooms and 63,000 square feet of state-of-the-art conference space. The hotel's business facilities include 35 meeting rooms, a fixed-seat lecture hall, two boardrooms, conference center lounge and an elegant hotel ballroom which can accommodate up to 1,400 guests. ... more   less 
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Also Known As:
The Hotel Roanoke And Conference Center, a Doubletree By Hilton Hotel
Hotel Roanoke Doubletree

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