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“One of my favorite hotels in the world.” 5 of 5 stars
Review of The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
4.0 of 5 Hotel   |   110 Shenandoah Ave, Roanoke, VA 24016   |  
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Rates from $109!
Ranked #2 of 38 Hotels in Roanoke
Washington DC, District of Columbia
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“One of my favorite hotels in the world.”
5 of 5 stars Reviewed August 16, 2011

The Hotel Roanoke is unique. A large railroad hotel in the center of a small city, it is surprising that it has survived this long in any form. It remains a stunning focal point for downtown Roanoke. Yes, remodeling and management by a national chain somewhat diminish its charm and grandeur, but the wood paneled lobby, the wide hallways, and the flowered china at breakfast all remain, and the staff seems to respect its tradition of Southern hospitality. Perhaps not a destination hotel, but when in Roanoke, NEVER stay at a roadside motel with this gem nearby.

Room Tip: Ask for a room with a view of "the star." They will know what you mean.
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  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaryWalton, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, August 18, 2011
Dear 54countries, thank you for your review of the Hotel. We appreciate your kind words and will share them with our staff. Thank you as well for choosing The Hotel Roanoke & Conference Center for your accommodations when in Roanoke.

Safe Travels,
Gary Walton
General Manager
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1,305 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
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English first
Virginia
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 5, 2011

Whenever i travel to Roanoke, I stay at The Hotel Roanoke. The rooms are reasonable and decently roomy. The conference center is very "user friendly". The gym is better than some at similar price points. There is a small pool - which I have never had time to use. There is an affordable breakfast buffet with made-to-order eggs and the like. The location is a bonus - near the downtown area which has some good restuarants, small shops and several farmers market type stalls where you can load up on local veggies. The only negative feedback i can warn folks about - the valet tore up the rims on my Audi. I did not check innediately but called later in the day....still waiting for my promised return call.....

  • Stayed August 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaryWalton, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, August 8, 2011
Dear Alk222, thank you for your review of The Hotel Roanoke & Conference Center. We are glad you enjoyed your stay and hope you do come back in the future. I apologize about your vehicle and will personally check on what has happened to this call and the result as this is not typical of our Valet Service. Please let me know if you do not hear anything in the next day.

Sincerely,
Gary Walton, General Mangaer
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Buckingham, Virginia
Top Contributor
66 reviews 66 reviews
28 hotel reviews
Reviews in 17 cities Reviews in 17 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed August 3, 2011

There for a conference, once again a beautiful stay!!!!! Would recommend to anyone looking for luxury stay in Roanoke!!!!! Be warned tho, if you aren't with a conference, it will cost you big $$$$! Internet in the lobby is free in room it's 9.95 a day!

  • Stayed August 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaryWalton, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, August 8, 2011
Dear ChefHawk, Thank You for your review of The Hotel Roanoke & Conference Center and for staying with us again. Our guests are extremely valuable to us and we are delighted to see return visits. We do offer free Internet access in the public areas of the hotel, but do have an in-room fee. We hope you can come back and visit again soon. Safe travels!

Sincerely,
Gary Walton, General Manager.
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Florida
Top Contributor
142 reviews 142 reviews
51 hotel reviews
Reviews in 39 cities Reviews in 39 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed August 3, 2011 via mobile

My wife and I stayed here for the first time in August 2011. The common areas are large and have an old-time elegance that is still very comfortable and pleasing.  There is an elegant bar and luxurious main restaurant.  Our room was very comfortable by today's standards. This is a place to be seen and enjoyed.  We plan to make it a regular stop. 

RGinTally

  • Stayed August 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaryWalton, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, August 8, 2011
Dear PSU67Tally, thank you for your review of The Hotel Roanoke & Conference Center. We are thrilled you enjoyed our hotel! Since 2008, we've continued on a commitment to preserving the traditional look of our unique and historic hotel while adding the modern features today’s guests, meeting and event planners expect. We can't wait for your return! Safe Travels.

Sincerely,
Gary Walton, General Manager
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Charlotte, NC
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed July 31, 2011

Attended a business conference here. Rooms are very nice. Hotel grounds are well kept. Meeting rooms were spaciious and the food was above average for a conference type hotel. Hotel is convenient to downtown area of Roanoke. Just a short walk across the bridge gives you access to a number of shops, restaurants and entertainment.

  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaryWalton, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, August 1, 2011
Dear cats12, thank you for your review of The Hotel Roanoke. We hope you find your way back to Roanoke soon and discover all the wonderful things there were to do in the area. Safe Travels!

Gary Walton,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashburn, Virginia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 29, 2011

The room itself was great, no issue with the room, however the problem came with everything else. I stayed here while I was taking the bar exam and it was nice to have a comfortable room. HOWEVER, everything thing else was not so great. For example, there in room service menu had literally one or two veggie items on it and it was from the Kids Menu (a grilled cheese and something else). Since I could not eat the meat off the menu, I had little choice but to eat this and was prolly charged extra because I was an adult eating off the kids menu.

Additionally, the hotel literally charges you for everything. All my other friends had free parking at their hotels (in fact, a couple of my friends stayed at another hotel and their hotel was kind enough to shuttle them to the Civic Center for the exam). Also, when I first checked in, the individual at the counter told me that they would have breakfast set-up for the individuals taking the bar, implying that it was all free. When I got down to the lobby in the AM, I saw a lady with a cash register ringing people up, nice job! I literally thought that if I sneezed, I was going to get a bill for it.

Overall, the room is nice (but I am sure that other hotels offer nice rooms as well but without charging for everything) but that is about it. The other advantage is that if you are taking the Bar it is right next to the Civic Center, but I cant say much more about the hotel.

  • Stayed July 2011, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaryWalton, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, August 8, 2011
Dear wahaj23, thank you for your review of The Hotel Roanoke & Conference Center. We strive daily to deliver a high-level quality of service and convenience for our guests and clearly didn't maintain this standard during your visit. While we do have shuttle service daily running throughout the Valley and to the Civic Center and are working on a more vegetarian based in-room menu, we didn't communicate this very well and have brought this to the attention to all involved in the operations. I assure you, upon your next visit, you will see a great deal of improvement. Best wishes on your Bar Exam results and your future and thank you for staying with us.

Sincerely,
Gary Walton, General Manager
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Myrtle Beach
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 28, 2011

Great historical hotel with excellent service. If you are staying here, get the breakfast.

Positives:
- Staff
- Large room
- History and architecture
- Location
- Breakfast

Negatives:
- Parking (I was not aware that they charged for parking)...in Roanoke, VA???
- Distance and accessibility from self parking to hotel (hard to lug luggage up the stairs from parking)

Overall. I'll stay here again and enjoy the historical hotel with great food.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaryWalton, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review, August 1, 2011
Dear klim1, thank you for your review of The Hotel Roanoke. We're glad you experienced our breakfast buffet. It is award-winning in the Valley and features great selections from our Chef. We do offer drop off at our front door and our bellman are more than willing to help you out the next time you visit. Safe Travels,

Gary Walton,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

Address: 110 Shenandoah Ave, Roanoke, VA 24016
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Roanoke
#1 Romantic Hotel in Roanoke
#2 Family Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel 4*
Number of rooms: 331
Official Description (provided by the hotel):
Built in 1882, the fully-restored Tudor-style Hotel Roanoke is proudly listed on the National Register of Historic Places. As a member of IACC (International Association of Conference Centers), Hotel Roanoke is pleased to offer world-class lodging facilities, including newly renovated guest rooms and 63,000 square feet of state-of-the-art conference space. The hotel's business facilities include 35 meeting rooms, a fixed-seat lecture hall, two boardrooms, conference center lounge and an elegant hotel ballroom which can accommodate up to 1,400 guests. ... more   less 
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Also Known As:
The Hotel Roanoke And Conference Center, a Doubletree By Hilton Hotel
Hotel Roanoke Doubletree

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