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“Unbelievable Hotel!!!!!!!” 5 of 5 stars
Review of MainStay Suites Airport

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MainStay Suites Airport
2.0 of 5 Hotel   |   5080 Valley View Blvd., 5070 Valley View Blvd, Roanoke, VA 24012   |  
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Ranked #8 of 37 hotels in Roanoke
Bluffton, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Unbelievable Hotel!!!!!!!”
5 of 5 stars Reviewed November 9, 2011

Wow! As a frequent business traveler, this place far exceeded my expectations. The energy effficient suite was extremely spacious with all the amenities including very comfortable beds, multiple flat screen tv's, a full service kitchen and updated bathrooms. This would be considered a Penthouse suite in larger hotels. We were conveniently located less than 5 minutes from Downtown Roanoke and within walking distance to a very large mall with all the major retail stores and restaurants and our rooms had a beautiful night view of the Roanoke Airport. As other reviewers have commented Mrs. Curtis Saunders goes out of her way to make you feel important. If you are visiting Roanoke, this is the Place to stay.

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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90 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Billings, Montana
Top Contributor
129 reviews 129 reviews
44 hotel reviews
Reviews in 69 cities Reviews in 69 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed November 9, 2011

Nice clean rooms. Friendly staff. Check in was painfully slow even as a rewards member. Had to repeat things several times. Very frustrating after a long day of flying. A bit noisy on the south side. Internet very spotty. Probably will try a different hotel next time.

  • Stayed November 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifton Forge, Virginia
1 review
5 of 5 stars Reviewed November 4, 2011

My family and I have stayed here several times. The rooms are excellent - big, clean. Due to my condition I sleep in a recliner instead of a bed so the room is just my style. On one visit we were there for almost a week when my son-in-law had open heart surgery. The staff is wonderful and very helpful. In fact, Mrs. Curtis Saunders at check-in, goes out of her way to make sure we have everything we need. She is so nice and friendly that we look forward to seeing her when we need to stay in Roanoke. We would not stay in any other hotel in Roanoke

Room Tip: We smoke so we always stay on first floor
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  • Stayed January 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, VA
Top Contributor
56 reviews 56 reviews
36 hotel reviews
Reviews in 49 cities Reviews in 49 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 31, 2011

Great stay. Large room, comfortable sleeping, normal breakfast for this type. However, watch for a charge for the room safe ($1.50/night). I only noticed it on the email confirmation and insisted it be removed at check in. I hate these kinds of deceptive practices.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Orlando, Florida
1 review
5 of 5 stars Reviewed October 20, 2011

One of the cleanest hotels I have ever stayed in. Rooms were much bigger than expected and it was more like a small apartment than a hotel room. Would definitely stay here again. Only complaint was the smell on the first floor due to being a smoking floor. Didn't stay on this floor but exercise room was on this floor, so that was when I picked up the odor. Breakfast was great too. Hot or cold options, and everything was fresh and sanitary - like individually wrapped bagels rather than a pile that you could pick through. Lots of places close by to eat also. Good location.

Room Tip: I was on the fourth floor (non-smoking) - no complaints!
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  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annandale, Virginia
Senior Contributor
49 reviews 49 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 14, 2011

We stayed here for a funeral (2 days) and it was very nice. A little tricky with the GPS but, easy once you see it. Nice place located with in a mall type area. Plenty of shopping choices and eateries. Definitely would stay again clean and nice. Big rooms with kitchenettes and separate "living" room. 2 nice tv's a small putting green outside if interested. Nice breakfast bar as well.

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 9, 2011

I have stayed there several times & my daughter I I love it. Jennifer & Curtis at the front desk could not be more helpful about anything you request. Upgraded this past weekend to a two bedroom, 2 bath suite. I do not like hotels but this is a favorite.

Room Tip: They only have 4 2 bedroom suites, 1 is smoking.. This room is wonderful.
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  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about MainStay Suites Airport

Address: 5080 Valley View Blvd., 5070 Valley View Blvd, Roanoke, VA 24012
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Roanoke
#7 Family Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:2 star — MainStay Suites Airport 2*
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Also Known As:
Mainstay Suites Airport Hotel Roanoke
Mainstay Roanoke
Mainstay Suites Roanoke

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