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“One of Roanoke's nicest deals” 4 of 5 stars
Review of Courtyard by Marriott Roanoke Airport

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Courtyard by Marriott Roanoke Airport
3.0 of 5 Hotel   |   3301 Ordway Drive, Roanoke, VA 24017   |  
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Ranked #8 of 37 Hotels in Roanoke
New Bern, North Carolina
Top Contributor
101 reviews 101 reviews
17 hotel reviews
Reviews in 33 cities Reviews in 33 cities
32 helpful votes 32 helpful votes
“One of Roanoke's nicest deals”
4 of 5 stars Reviewed October 6, 2012 via mobile

Clean, safe hotel close to everything...mall, downtown, civic center, etc. warm and helpful staff...especially Terri who went out of her way to make our stay extra comfy. I'll be back to stay here on my next Roanoke visit.

Stayed October 2012, traveled with friends
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140 reviews from our community

Traveler rating
    59
    60
    13
    6
    2
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
Cumberland RI
1 review
5 of 5 stars Reviewed September 27, 2012

My husband and I recently stayed at the Courtyard in Roanoke Airport. The hotel was nice and clean and the staff, especially Teri, Beth and Mandi were extremely friendly and helpful. They made us feel so welcome after a long and tiring trip. Just what we needed. Thanks! :)

Stayed September 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, Mississippi
1 review
5 of 5 stars Reviewed September 18, 2012

This Marriott was great! It was clean and had no offensive cleaning odors as well as large rooms and queen size beds in the room I stayed. They gladly offered extra towels and were very friendly and helpful. I stopped at the drink and food bar for a late night snack and was pleased to find a menu of fresh light foods to choose from. The price is excellent and it is easy to find! I definitely recommend staying there!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROACourtyardGM, General Manager at Courtyard by Marriott Roanoke Airport, responded to this review, September 20, 2012
Dear Geauxtrvl,

Thank you so much for staying with us here at the Roanoke Courtyard by Marriott.
I am delighted to hear you found your room clean and comfortable. I am also glad that you enjoyed our Bistro. We try very hard to maintain a high quality of food and service from our Bistro.
I certainly hope to see you on your next return trip to the Roanoke Valley!
Sincerely,
Adam Michael
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olive Branch, Mississippi
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2012

We stayed here during Hurricane Irene, and the staff handled everyone who was here for that reason so well. Rooms were nice and spacious and the staff was great! Beautiful lobby with a complete business center. Pool room was good, but the pool was a little small. The hot tub there was great though! The courtyard in the rear of the hotel is good to go out and sit with friends anf family to talk! I would recommend this hotel!

Room Tip: Suites facing North have balconies!
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  • Stayed October 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 15, 2012

I chose this hotel after having a terrible stay at another Roanoke hotel. This was a great choice. I have become a Marriott Rewards member and love their properties because of the great service I receive. They are also great to acknowledge their loyalty members!!! My room was clean and had a lot of space. Most of all, the service by the staff was just awesome. Thanks!

Room Tip: Great choice of a hotel!
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed August 31, 2012 via mobile

I love Courtyards and this is a nice one, but the front desk needs an attitude adjustment. The first room we were given smelled...badly. I went back to reception and politely asked for a different room. One receptionist was very understanding but the other was very offended. I did get a 2nd room which was fine. One drawback, the a/c cuts on and off at night. Bring a noise maker to even the noise level out if this, and doors to other rooms slamming, bothers you. Like most Courtyards the food is very uninspired. If there are many others options near the hotel I haven't found them. There is a Zaxby's nearby but since the hotel is in the parking lot of a Big Lots, but so is the Sheration, local NBC station, and at least one other hotel. If you know Courtyards, this is in the middle, maybe slightly below the middle.

Stayed August 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
206 reviews 206 reviews
66 hotel reviews
Reviews in 106 cities Reviews in 106 cities
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed August 27, 2012 via mobile

It's hard to tell this hotel is about 10 yrs old. I was told at check in that renovations took place 2 or 3 yrs ago. I thought it was a very nice stay. Friendly and easy check in, clean large rooms, big picture window, comfy beds, pictures on the walls, nice big flat screen tv., and warm modern decour. All good!

  • Stayed August 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROACourtyardGM, General Manager at Courtyard by Marriott Roanoke Airport, responded to this review, September 20, 2012
Dear Shersei,

Thank you for staying with us here at the Roanoke Courtyard by Marriott! I am glad to hear you enjoyed your stay with us!

We did undergo a complete renovation to our rooms and lobby area over two years ago. We strive to keep our hotel in great condition and I’m glad it shows to our guests.

We certainly hope to see you on your next trip to the Roanoke Valley!

Sincerely,

Adam Michael
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Roanoke Airport

Address: 3301 Ordway Drive, Roanoke, VA 24017
Location: United States > Virginia > Roanoke
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Roanoke Airport 3*
Reservation Options:
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Also Known As:
Courtyard By Marriott Roanoke Airport Hotel Roanoke
Courtyard Roanoke Airport
Roanoke Marriott
Roanoke Courtyard

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