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“Yuck! Not the greatest! Staff very nice!” 2 of 5 stars
Review of Comfort Inn Roanoke Airport

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Comfort Inn Roanoke Airport
2.5 of 5 Hotel   |   5070 Valley View Blvd, Roanoke, VA 24012-2038   |  
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Ranked #5 of 39 Hotels in Roanoke
Certificate of Excellence
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3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Yuck! Not the greatest! Staff very nice!”
2 of 5 stars Reviewed August 18, 2007

Well booked online and I'm gov't employee so I get the discount and all and checked in late evening and had to walk clear around the building and up the stairs with bags and 2 passed out toddlers to the 2nd floor (Room 200). The floors had large black stains, the comforters once folded had large brownish stains and the ceiling looked as if it had been leaking and repainted and spackled very badly several times. Not the room you want to stay in if you have allergies. I picked this place since gov't rated it a 3 star compared to the other Choice Hotels in the surrounding areas. Maybe I just got the bad room. Bathroom area was clean at least. The desk staff were very polite and the continental breakfast was the nicest I've seen with assorted pastries, cereals and fruit. They even had biscuits with sausage gravy. My husband was in heaven.

  • Liked — Friendly Staff and easy to find off I-81
  • Disliked — Rooms were not very clean and ceiling looked to be health hazard.
  • Stayed August 2007, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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199 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • Any
English first
Arlington, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 1, 2007

I stayed at the Comfort Inn Roanoke Airport for three nights and was pleasantly surprised! I booked the hotel because nothing else was available, when many events were going on in the Roanoke area, but would likely return to this hotel if I needed to stay in Roanoke again.

The airport shuttle was prompt, and the driver friendly and helpful. However, the shuttle must be summoned when you arrive at the airport, either by cell phone or by one of the courtesy phones by the baggage claim.

Because I booked last minute, I was given an accessible room on the first floor. The room was clean and modestly decorated. As mentioned, it was an accessible room with a large bathroom, with an accessible shower without a tub. I can't complain, however, because the room also seemed extra-spacious.

Despite many girls basketball teams staying here for a tournament, the hotel was still calm. I was a bit nervous when the shuttle driver told me about the teams, but it did not affect my stay.

The hotel staff was very courteous and helpful as well. I did not have a car with me, and the front desk happily arranged for taxis during my stay. The front desk staff were also helpful in answering questions about the area.

The pool area was clean, and the pool was surprisingly warm. I was able to take a swim despite the unseasonably cool weather for July. The gym was quite small, however, but was enough for a quick workout. Free wifi was available, and I had no difficulties connecting in my room, the lobby or the breakfast area.

The continental breakfast exceeded my expectations of cereal, pastries and juice. In addition to the normal continental breakfast fare, there were biscuits, sausage gravy, hard boiled and scrambled eggs and a belgian waffle station.

The hotel is at the most a ten minute drive from downtown, and just a couple minutes from the airport. It is in walking distance of a large mall, and many, many restaurants. Although it was somewhat inconvenient because I did not have a car, taxis were reasonably priced and arrived promptly.

  • Liked — friendly staff, breakfast
  • Disliked — distance from city center
  • Stayed July 2007, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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2 of 5 stars Reviewed July 10, 2006

My parents stayed at this Comfort Inn when they visited me here in Roanoke. Though the hotel website stated that this facility accpeted dogs, the desk clerk hassled my mother when she tried to check in with her two terriers. The decor was frightening--lots of pink. It's also hard to get in and out of this property, especially if you're trying to get downtown.

  • Stayed June 2006
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 7, 2005

We had a one-night stay at this hotel going from atlanta to new york. I found it very clean and comfortable, and the breakfast satisfactory. My only complaint was I found the beds very uncomfortable. But for a one-night stay, that was fine. No other complaints at all!

  • Stayed August 2005
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Roanoke Airport

Address: 5070 Valley View Blvd, Roanoke, VA 24012-2038
Phone Number:
Location: United States > Virginia > Roanoke
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Roanoke
#3 Business Hotel in Roanoke
#5 Romantic Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Roanoke Airport 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
Comfort Inn Airport is near the Roanoke Regional Airport. We are steps from the Valley View Mall at the Smoke-free Comfort Inn Airport hotel, located off Interstate 581 in Roanoke, Va. We are two miles from the Roanoke Regional Airport and close to attractions that include: Roanoke Civic Center "Burgland Center", Hollins Univ ersity, Roanoke College, Salem Civic Center, Mill Mountain Zoo. Enjoy a variety of outdoor recreation within minutes of the hotel. Several restaurants, cocktail lounges, theaters and specialty shops are located in the surrounding area. ... more   less 
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Also Known As:
Comfort Inn Roanoke Airport Hotel Roanoke
Roanoke Comfort Inn

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