Our 4 day stay started off with a 45 minute check in delay that ended with us getting upgraded to a suite because we are platinum points level. Nice benefit. The suite was roomy and reasonably clean. Minor issues were with housekeeping: Dirty tables, no replacement of shampoo and bar soap, bed not made up one day. Keys didn't work two days in a row. All minor but not our usual experience with Choice brand. I do know the place was totally full so lots for the staff to do. Maybe mngmt issue - not workers?
All encounters with staff were very good. Courteous folks Pool and lobby areas were clean, breakfast was outstanding.
All in all a good stay that, with a few improvements could be a very good maybe excellent one.
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- Also Known As:
- Comfort Inn Roanoke Airport Hotel Roanoke
- Roanoke Comfort Inn