My friend wanted to try this place after hearing good things from people around town about the food. It was horrible. It's very very pricey for Roanoke and service was some of the worst id ever had! We had to beg for water refills the whole meal, and couldnt even get forks to eat our meals with. If you get Aaron as a server, ask for someone else.
The food was good, although it tasted like a lot of food service product and the ahi tuna was good almost too perfectly, like it came straight out of a bag. We split a new york strip cooked medium rare, and after waiting over 20 minutes between appetizer and entre, we finally received an medium well steak. GROSS. We decided to eat it anyway because I didnt want to wait on another steak after waiting so long on the first.
We both agreed that service and steak is probably better at applebees, not to mention a quarter of the price. Needless to say we were supremely upset with our service and couldn't even enjoy the meal. I will never go back, and would NEVER recommend this place. No value for the money and insanely terrible service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 weeks ago
Hello, I am truly sorry to hear you had a bad experience. If you would like to give us another chance please reach out to me and I will make sure you have an enjoyable experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.