My daughter is relocating to the Roanoke area for work. We were in Roanoke the 3rd week in June. It was her second week on her new job. She will be working between Roanoke and Charleston, WV, but will be based in Roanoke. We needed a place to stay for 4 nights while looking for a place for her to live while in Roanoke. She had her job interview at Cambria so we decided to make a reservation there. We had called another hotel (Hotel Roanoke and when asking about corporate credit card, reservations, etc. they were very rude). The front desk staff at Cambria are awesome. They did everything to make our stay wonderful. When we checked in late the first night Melena was there and when she found out that we were going to be looking for housing, she printed off a packet of rental properties and left them for us the next morning. We ended up renting one of the properties she found for us. Thanks, Melena. Other staff I would like to thank: Paul, at front desk, always friendly and very helpful. Looking up phone numbers, address, etc. Great guy. And Pam, working breakfast shift. She is such a great lady. Was very friendly. Made sure everything was perfect. I observed her with a family member of a very ill patient at the hospital and she was sincere in her concern for his son. She sat with him while cleaning her silverware and talked to him. It was obvious it was not fake. She really cared. Also, Herbert. I only used the shuttle once, but he was awesome. Great man. Friendlly and so kind. There was another man, and I can't remember his name, but he was a driver also and when my daughter and I left on Thursday morning, he saw us lugging our heavy suitcases, bags, shopping bags, etc. trying to get them to fit in the trunk and he helped us load everything in. He also told us if we needed anything, even if we weren't staying there, while we were in the process of moving to the area, to let the staff know.
Best place I have every stayed. I have stayed at the Greenbrier Resort in White Sulpher Springs, WV, $400-$500 per night, and was not treated as well as I was at the Cambria. Thanks, guys. Great job.
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