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“Good Value and Very Clean” 4 of 5 stars
Review of Country Inn & Suites By Carlson, Roanoke

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Country Inn & Suites By Carlson, Roanoke
2.5 of 5 Hotel   |   7860 Plantation Road, Roanoke, VA 24019   |  
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Ranked #5 of 38 Hotels in Roanoke
BurghGirl71
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
“Good Value and Very Clean”
4 of 5 stars Reviewed September 4, 2010

We arrived at 1:30 am after a long night. When we pulled into the parking lot we saw about half a dozen electric utility trucks and a group of men- they were traveling east and south to aid post Hurricane Earl cleanup and had stopped here for the night. we thought - oh no this will take forever. The desk had a lone woman working and she got us registered in no time. The common areas were spotless, as was our room. It was probably the cleanest hotel I have ever been in.
Our room had a generous size and well stocked bathroom and a king size bed. The bed was a bit soft but that is OK for one night. We pulled the sheets up and looked at the mattress etc to check for any little bedbugs and the mattress looked brand new. The sheets were bright white and quite nice. The pillow were comfy as well- I am a pillow freak and travel with my own when I can but these would have been fine even for me.
The breakfast provided was nice for these free deals. Make your waffles, real scrambled eggs ( not preformed balls or patties of reconstituted eggs), sausage patties, oatmeal, vanilla yogurt with different fixings. They also had different bread, bagels,muffins and danish. Beverages were different coffees, teas, milk, juices. My only complaint was the lack of fruit - only apples and oranges and fruit cocktail.
The staff seemed friendly. The place was quiet, even though it was sold out and right off the interstate. The decor (country) was awful- a horrid mix of rose pink and olive green that looked ancient but for one night who cares.
I can't comment on wireless availibility etc as we didn't stay long enough to check that out. The pool and spa looked inviting and clean.
All-in-all a good place.

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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214 reviews from our community

Traveler rating
    103
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    29
    12
    3
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90
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
Northern New Jersey
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 28, 2010

Everything was great, but the beds were a little hard and the beds only had 2 pillows. This Country Inn was not as good as the other ones I have been to. They did not have a window seat or flat screen TV. The cont. breakfast was very good also. They had make your own waffles, eggs, sausage, etc.

  • Stayed August 2010, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Allentown, Pa
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 23, 2010

We stayed at this hotel on two different occasions during our August roadtrip. Both times we found the hotel very clean, the rooms very clean, the service great, the staff very nice and very helpful. Our teenagers loved the pool and the area it was in was very nice. We all loved the free breakfast which had many choices including make your own waffles. Our daughter and her friend (both 14) thought this was the best. The only problem that we had was that on one of our stays we did not find the bed very comfortable and did not sleep well that night --- other than that we were extremely happy with our stay.

  • Stayed August 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York
Top Contributor
84 reviews 84 reviews
50 hotel reviews
Reviews in 45 cities Reviews in 45 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed August 8, 2010

Our stay was brief, but enjoyable. It truly was right off the highway. We made use of the exercise room and the pool which were both nice. The rooms were fine, but could use some updating - dont really like those bedspreads anymore. The staff was extremely accomodating especially when we went for breakfast before 6AM.

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hopkinton, Rhode Island
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 18, 2010

We stayed here for one night on a drive down the Blue Ridge Parkway. Trip Advisor didn't disappoint. The reviews were right on. Very clean and comfortable. Nice pool and hot tub. Breakfast was OK - very busy but the staff kept things replenished. The staff here was very friendly and helpful. Great choice! I can't say the same about the Mexican restaurant next door - not very good.

  • Stayed July 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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20715, Bowie, Md
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 5, 2010

Upon arrival at Country Inn and Suites, the front desk attendant greeted me with a "Good evening Ma'am, are you checking in?" She greeted me by last name after receiving my i.d. and every statemen she made afterward began or ended with Ma'am. I was absolutely impressed and grateful to be greeted as a paying customer and not a family member or aquaintance with the awful sweetie, honey, and hon greeting common in the South. (See side note on this at the end of my review). CHECK IN is a breeze if you call in your reservation directly to the hotel. The staff will note your every request!

First Impression of the room; The room was well lit and of the perfect temperature for July, a.c. at 69 degrees! The room smelled freshly cleaned, it was very neat and orderly. The bathroom toilet and water pressure was great, name brand products and toiletries were in place ('Pantene" and "Vaseline" lotion,etc). The towels and facecloths were soft to the touch and stocked well (no 1 towel, 1 handcloth and 1 facecloth short stocked). The fridge, microwave, countertops, in room carpet and fixtures were all clean, no spills or stickiness. The pillows were soft, sheets were clean all was nearly perfect and as described in room description. The bed was extremely comfortable and we slept well. It was in fact the most comfortable bed of 12 hotels we have stayed in over the last 5 years of visiting Roanoke.
The next day, we checked the pool, vending machines, carpet in halls, elevators in hotel. All were working and very good condition! The complimentary breakfast was really good! My husband had the sausage gravy with a biscuit, a single sausage,a large waffle from the self serve waffle maker, mixed fruit and orange juice. He said it was all great food. He is a very picky eater but he complimented the sausage gravy twice! The gravy was kept in a large crock pot which kept it piping hot. I had a mini blue berry muffin which was delicious, a bananna, it was fresh, sausage, sausage gravy on a biscuit and yogurt. I checked out with a great cup of coffee; not too watery, not to strong. Everything was great and the buffet offered more than enough choices of other items including, 3 cereals, 4 juices, bagels, biscuits, toast, pastries, sausage patties,cheese omelettes, muffins,apples,banannas, mixed fruit.
We stayed in room 110; king size 1 bedroom suite. We loved the complete wall offered in the suite instead of a divider. It gave the distance and the buffer of the hall noise to assure a great night of rest. We have stayed in 12 hotels in Roanoke between Tanglewood and Valley View Blvd. We would highly recommend this hotel. It is worth the extra money. The staff was awesome and very professional!!
Traveler's Tip- The pull out sofa mattress has the built in coils. It did not feel very comfortable, so our son ended up staying at a cousin's home. If you must utilize it for kids, find the local Walmart and buy a foam mattress pad. The price of a good one is $39 or you can bring your own.
Side note; Whether in business attire or vacation outfit, I believe all businesses should ban their employees from the inappropriate lingo of honey, hon, and sweetie in the business setting. It is such a bad habit in the south that leaks over into all sorts of professions in that area. We stopped at Fairfield Inn and Suites 2 hotels before Country Inn and the lady at the front desk greeted me with a "Are you checking in Hon?" (short for honey). This is NOT a good first impression for a hotel. I was so very glad we were at the wrong Inn and Suites! Lucky for us, she directed us to the Country Inn and Suites!

  • Stayed July 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
129 reviews 129 reviews
103 hotel reviews
Reviews in 87 cities Reviews in 87 cities
182 helpful votes 182 helpful votes
4 of 5 stars Reviewed June 27, 2010

Let me be honest: when we travel, both my wife and I often choose consciously to stay in Country Inn and Suites because we have almost always found this chain's motels to offer a nice stay for, usually, a fair room rate. That was certainly the reason for our choice recently when visiting Roanoke, Virginia, and, once again, we were not disappointed.

Though there are few restaurants in the immediate area and it is necessary to drive a few miles in one direction or another to get a fine evening meal, the inn itself is easy to access from the nearby interstate highway less than a half-mile away. Its rooms are clean and comfortable, its breakfast more than adequate (though unquestionably the least enjoyable of all the motel/hotels that we stayed our on our trip), the front-desk personnel were friendly and outgoing. Certainly we would have liked a king-sized bedroom instead of the inn's largest queen-sized bedded one but all the room rates are very reasonable and that is undeniably a "plus. Clearly for a quick one-night stay, the Country Inn is a good choice for nearly all travelers.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Roanoke

Address: 7860 Plantation Road, Roanoke, VA 24019
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Roanoke
#4 Family Hotel in Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Roanoke 2.5*
Number of rooms: 77
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Also Known As:
Country Inn And Suites By Carlson, Roanoke
Country Inn & Suites By Carlson, Roanoke Hotel Roanoke
Country Inn Roanoke
Roanoke Country Inn

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