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“Very Nice Hotel” 4 of 5 stars
Review of Country Inn & Suites By Carlson, Roanoke

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Country Inn & Suites By Carlson, Roanoke
2.5 of 5 Hotel   |   7860 Plantation Road, Roanoke, VA 24019   |  
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Ranked #7 of 38 Hotels in Roanoke
Certificate of Excellence 2014
Kernersville
Top Contributor
53 reviews 53 reviews
8 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
“Very Nice Hotel”
4 of 5 stars Reviewed August 10, 2014

This is a very nice hotel with friendly staff. A little higher price than some of the other hotels in this chain but still a fair price . Needs some upgrades , especially in the pool / spa area. Ceilng is starting to leak

  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Country Inns & Suites By Carlson

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234 reviews from our community

Traveler rating
    119
    68
    31
    13
    3
See reviews for
99
68
9
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Any
English first
Calabash, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 8, 2014

Our stay at this hotel was great except that when we checked in a few minutes before check-in time, we were told no rooms were ready yet. Hard to believe as it's a big hotel. Lots of restaurants nearby and location is right off a major highway. Would stay again.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Country Inns & Suites By Carlson

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1 review
4 of 5 stars Reviewed August 7, 2014

Great place to stay. Hotel was clean and it was very quiet. I would definitely stay again. It was very close to the interstate, so leaving early was not a big concern. The hotel employees are very friendly and helpful when asking about places to eat and directions. Overall it was a very good experience.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Country Inns & Suites By Carlson

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Bergen County, NJ
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 3, 2014

My second time here on a stopover to areas further South. Clean, comfortable and friendly with all amenities: breakfast, free room wifi, pool, exercise room etc. Very close to I-81. Close to Hollywood restaurant, which is well rated.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Country Inns & Suites By Carlson

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metuchen, New Jersey
Top Contributor
51 reviews 51 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 2, 2014

Clean rooms, good breakfast, and a great staff. I would have no problem staying hear again. The staff jumped into action to solve a booking problem with a very professional and caring attitude. Good job thank you.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Provo, United States
1 review
2 of 5 stars Reviewed August 1, 2014

The hotel itself was adequate with good sized rooms and a decent breakfast. My issue was that I was on a business trip and only chose the hotel because the advertised high speed internet. I was there for four days and the entire time I was there the internet was either completely dead or at most clocking around .15 mbps (not fast enough to really browse let alone use for a VPN or do work online). Long story short the hotel would be sufficient for a vacation but I entirely unsuitable for business.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Country Inns & Suites By Carlson

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CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Roanoke, responded to this review, August 5, 2014
Dear Adam N,

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We do apologize for the internet speed during your stay. We hope for another opportunity to exceed your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke, United States
1 review
5 of 5 stars Reviewed July 29, 2014

The service was quick, friendly and welcoming. The bed was clean and comfortable as was the bathroom. The breakfast had a good combination of warm and cold options including eggs, sausage and oatmeal with the ubiquitous waffles. Danish, cereal, yogurt and fresh fruit was cold options. The warm food was warm with good flavor. The danish and fruit fresh.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Country Inns & Suites By Carlson

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Roanoke

Address: 7860 Plantation Road, Roanoke, VA 24019
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Free Breakfast Wheelchair access
Hotel Style:
#3 Family Hotel in Roanoke
#4 Romantic Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Roanoke 2.5*
Number of rooms: 77
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Also Known As:
Country Inn And Suites By Carlson, Roanoke
Country Inn & Suites By Carlson, Roanoke Hotel Roanoke
Country Inn Roanoke
Roanoke Country Inn

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