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“A good rest stop.” 5 of 5 stars
Review of Country Inn & Suites By Carlson, Roanoke

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Country Inn & Suites By Carlson, Roanoke
2.5 of 5 Hotel   |   7860 Plantation Road, Roanoke, VA 24019   |  
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Ranked #5 of 38 Hotels in Roanoke
Perkasie, Pennsylvania, United States
1 review
“A good rest stop.”
5 of 5 stars Reviewed August 17, 2013

We decided that the Roanoke area was a halfway point from Bucks County, PA to Charleston, SC. We chose the Country Inn & Suites because it had good reviews. We were not disappointed. The hotel was convenient to I-81, it was clean. The room was nice and the beds comfy. The bathroom was clean and the shower had good pressure and plenty of hot water. There were plenty of options for breakfast from fresh made waffles, to hot oatmeal, juice, cereal, fruit, yogurt, eggs, sausages and biscuits with gravy. We reserved online, while on the road. The whole process was smooth and easy. We make this trip every year and would definitely stay here again.

Room Tip: We stayed in the back. The room was very quiet.
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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214 reviews from our community

Traveler rating
    103
    67
    29
    12
    3
See reviews for
90
64
8
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
Vantaa, Finland
Top Contributor
52 reviews 52 reviews
21 hotel reviews
Reviews in 35 cities Reviews in 35 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 7, 2013 via mobile

We arrived to Roanoke after travelling about 24 hours, it was nice to have a clean room with a good bed. The person who greeted us was friendly so I felt myself welcome. She had to answer phone quite often so the checkin too little longer. I was pretty tired after travelling all the way from northern Europe, so I was just happy to start sleeping. Because of the time difference we woke up quite early so it was nice to have breakfast start at 6am. Most of the time we were the only one eating there. The breakfast selecting was good for us, so we were ready to drive on. We even got some directions to Blue Ridge Parkway.

The only little strange thing was that during the checkin the lady talked about upgrade to a king suite, but the room she gave us was a standard room.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bound Brook, New Jersey
Top Contributor
129 reviews 129 reviews
51 hotel reviews
Reviews in 66 cities Reviews in 66 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed July 30, 2013

We have stayed here many times on our way back home. It is 1/2 mile from 81 and exit 146 just a little north of Roanoke Va. The parking is large. The hotel is clean and the rooms large a clean. One real plus is the pool. Our grand kids had a great time in this large warm pool. The breakfast is included and copious. The only negative is the noise from the AC and it is hard to regulate to a convenient temperature. The front desk people are friendly and have free cookies.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peachtree City, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 16, 2013

We travel frequently to see family in Pennsylvania, and this has become our regular stop over. The staff is friendly. The hotel is clean, and have been very accommodating. We have stayed several times over the past 2 years and have never had a problem. Highly recommend!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Carolina
Top Contributor
129 reviews 129 reviews
23 hotel reviews
Reviews in 59 cities Reviews in 59 cities
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed July 11, 2013

The string is finally broken.

We have stayed exclusively at Country Inns & Suites since we first discovered them and their franchise-wide no smoking anywhere in the building policy. It was great. Every one we went to was good.

Now, we found one that I would not stay at again. This particular CI&S property was dank. The first room we went to was so humid that I'm sure there was something growing under the carpet. Had to be because the scent of "Carpet Fresh" (or similar nasty odorant used to mask the smell) was strong. So we switched to an upper floor. That room wasn't much better, but it was 1 am and we had to sleep.

On our return trip back down I-81, we kept driving even though we were tired, just to reach another CI&S (separate review) another 90 minutes down the road.

Room Tip: Avoid bottom floor.
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlson Hotels C, Online Customer Care at Country Inn & Suites By Carlson, Roanoke, responded to this review, July 19, 2013
Dear SCDad,

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2013

We where driving from New York City to Nashville and stopped here overnight. We got to the hotel at 2:40 and they would not let us check in until 3:00 p.m. We did eat at the mexican place on the property, but we where not happy that they wouldn't let us check in 20 minutes earlier. Otherwise this hotel was fine for a one night stop over. Was close to the interstate which is why I chose this hotel.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hockessin, Delaware
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 8, 2013

We were on a trip from the east coast down to NC - on the way down we stayed at a fantastic C I & Suites in Wytheville, VA and loved it. This one not so much. We got to the hotel about 2:40 and were not allowed an early check in - which meant leaving and going and figuring out what to do until 3 p.m. The deskclerk was indifferent at first but then warmed up a bit with me. I found the room to be very outdated and in need of some TLC (peeling wallpaper in the bathroom) I just wasn't as comfortable as I was in the hotel in Wytheville. I did, however, enjoy the breakfast - hot scrambled eggs, good link sausage and biscuits. The ladies in the breakfast room work really hard - I hope people tip them like we did! My husband also took advantage of the workout room but later told me that it was pretty sad for a workout room - mentioned that even the treadmill was not electric?? Would not choose this particular hotel again. Enjoyed the Hyatt in Roanoke much better on a previous trip.

Room Tip: We asked for a higher room since one reviewer said you could hear footsteps above them.
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Roanoke

Address: 7860 Plantation Road, Roanoke, VA 24019
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Roanoke
#4 Romantic Hotel in Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Roanoke 2.5*
Number of rooms: 77
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Also Known As:
Country Inn And Suites By Carlson, Roanoke
Country Inn & Suites By Carlson, Roanoke Hotel Roanoke
Country Inn Roanoke
Roanoke Country Inn

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