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“Staff makes the difference” 4 of 5 stars
Review of Country Inn & Suites By Carlson, Roanoke

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Country Inn & Suites By Carlson, Roanoke
2.5 of 5 Hotel   |   7860 Plantation Road, Roanoke, VA 24019   |  
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Ranked #7 of 39 Hotels in Roanoke
Certificate of Excellence
Bluffton, South Carolina
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Staff makes the difference”
4 of 5 stars Reviewed October 19, 2012

Sometime a chain hotel/motel is defined by its staff. In this case, this Country Inn right off Interstate 81 is a winner. Special kudos to the evening desk clerk with a great sense of humor, the night desk clerk who was friendly and helpful, and the breakfast hostess who went out of her way to please us.

The clean room and clean pool area were also a plus.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank reh148
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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373 reviews from our community

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Bisley, United Kingdom
Level Contributor
344 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
3 of 5 stars Reviewed October 17, 2012 via mobile

We stayed here for one night in October and found the room itself was fine but the location was quite noisy and made sleep somewhat disturbed. The breakfast was ok with reasonable selection and was hot and continuously checked. The hotel is the usual County Inn style so you know what you are going to get. Room and wider hotel was clean and seemed well maintained. Overall a reasonable place to stay but if you are at all a light sleeper then you might want to loo elsewhere - unless you are used to a busy location.

Stayed October 2012, traveled as a couple
Helpful?
Thank GTSSurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 11, 2012

The first week of October we visited the Roanoke area and stayed at Country Inn & Suites in Roanoke. What a pleasant experience. The staff was very friendly and knowledgeable. The breakfast was delicious and the the facility was clean and well lighted. We recommend reserving the room with a whirlpool. Definitely worth the price. We will definitely stay again at this hotel when we return to the Roanoke area.

Room Tip: Recommend am room with a whirlpool.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Shafo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 16, 2012 via mobile

This room was 136 with tax. Old decor. Dirty bathroom. Trash on the floor under a side table. Freezer in refrigerator had so much ice on it that it prevented use of the top shelf. Food items on the floor at baseboards. Black marks on the walls. Holes in the sheetrock by the television. Extraordinarily disappointed! This was room 236.

  • Stayed September 2012
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank dwchism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CT
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 6, 2012

We were travelling back to CT from SC, and we stopped here on the way home. This hotel was a pleasant and welcome relief after the long day of travelling! The check in was quick and easy, the hotel lobby well maintained, with fresh cookies offered on arrival. The rooms were clean and well kept, the air conditioning worked well, the beds were queens, which was great! the pool and spa were very clean and convenient. The front desk clerk was very helpful and knowledgeable about the area. She recommended a local restaurant , that was wonderful! The facility also offered a washer and dryer as well as laundry soap for guest's use. We were only there one night, but this is great if you are travelling for a longer period, with children. The hotel was also very quiet and peaceful, I barely knew anyone else was there! I would stay here again! As well as to stay at another Country Inn and suites.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank FFG1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Level Contributor
66 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed August 26, 2012

I went to Roanoke for work and my husband came along. We were staying five nights and he would be hanging out during the day so we wanted him to be comfortable and have some amenities without breaking the bank. This was not the closest place to my office but it turned out to be worth the drive. Why?
** The room was a suite with a bedroom door that closed so I could go to bed while he stayed in the outer room watching TV.
** Service was excellent-- we inquired about a larger fridge and they delivered one within the hour.
** The pool area was large, clean, and had a beautiful hand painted mural.
** Fresh baked cookies in the lobby every morning.
** A delicious included breakfast with lots of variety of hot and cold food.
** The hotel looked very clean and new.
** The staff was very attentive.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Sally M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quebec City, Canada
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 13, 2012

Stayed there after a long drive from SC. The welcome at the front desk was polite. The hotel itself is spacious. The room was very large, clean, and comfortable. We enjoyed the indoor pool with our two years old child. It was clean, with a lot of available towels, and spacious too. Wi-fi was easily accessible and at high-speed. Finally, the included breakfast was one step higher than usual in this hotel category. Moreover, the lady at the breakfast was very nice with us as with the other guests. Would certainly go back there again.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Luc P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Roanoke

Address: 7860 Plantation Road, Roanoke, VA 24019
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Free Breakfast Wheelchair access
Hotel Style:
#4 Romantic Hotel in Roanoke
#5 Family Hotel in Roanoke
#11 Business Hotel in Roanoke
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Roanoke 2.5*
Number of rooms: 77
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Also Known As:
Country Inn And Suites By Carlson, Roanoke
Country Inn & Suites By Carlson, Roanoke Hotel Roanoke
Country Inn Roanoke
Roanoke Country Inn

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