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“Good Value for the $” 4 of 5 stars
Review of Country Inn & Suites By Carlson, Roanoke

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Country Inn & Suites By Carlson, Roanoke
2.5 of 5 Hotel   |   7860 Plantation Road, Roanoke, VA 24019   |  
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Ranked #6 of 38 Hotels in Roanoke
Bound Brook, New Jersey
Top Contributor
129 reviews 129 reviews
51 hotel reviews
Reviews in 66 cities Reviews in 66 cities
58 helpful votes 58 helpful votes
“Good Value for the $”
4 of 5 stars Reviewed August 2, 2012

This hotel is just off 81, going south 10 miles before Roanoke. It is clean. The free breakfast is adequate and varied with hot food and fresh fruits as well as the usual things. They have a pool which I have not used. The personnel are friendly and helpful. The only negative is the AC which is in the room and noisey.

Room Tip: We prefer the second floor.
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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203 reviews from our community

Traveler rating
    94
    66
    28
    12
    3
See reviews for
84
60
8
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
Reston, Virginia
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 31, 2012

This hotel would have easily received a "five" out of five from me except for the presence of a large number of youth sports team members that detracted from our stay in a couple of ways. First, the good... the room we had was very spacious and comfortable. The free WiFi was excellent. There were plenty of outlets. The hotel is obviously well maintained. The only downside was that the large number of youth were pretty much unsupervised by their adults. For example, some girls engaged in a silly string attack in the room across the hall from us late in the evening, which led to some loud shrieking and associated noise and yelling. The next morning they completely filled the breakfast room, leaving no place for other guests to sit. The breakfast was quite good (eggs, sausage, fruit, cereals, waffles, etc.) but I would have preferred not having to eat it in our room. Now the overload of young people clearly was not a common occurrence at the hotel. I was most impressed after we returned home and I was invited to complete a survey about our stay. I mentioned the breakfast room situation and the silly string attack in the survey, and received an email from the manager within 24 hours. She apologized for the rowdiness of the youth and noted that their adult leaders had signed an agreement about how they were supposed to conduct themselves and the supervision required. Since they didn't live up to the agreement, she said they would not be allowed to stay there again. Because of that and because the high quality of the hotel in general, we plan to stay there on our next Roanoke trip.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bedford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 26, 2012

Perhaps my review is coloured by having stayed in Quality Inns and Comfort Inns in the preceding nights which are a stark contrast to the spacious, clean and well equipped rooms found here. The staff are friendly and helpful. Having an indoor pool and whirlpool are a lovely extra. The Internet access really is fast and you don't have to keep logging in unlike the former hotels mentioned. It's the little things I notice such as well equipped bathroom supplies and plenty of electrical sockets available for recharging our many "gadgets". The walls and floors are solidly built and well carpetted so the rooms are quiet. There is a wide range of foods for breakfast from fresh fruit, cereals, bagels, pastries, cooked sausage, egg etc plus a choice of good coffees. The dining area is also spacious allowing plenty of "elbow space" when eating.
The location is excellent for those travelling on I-81 and close to fuel and other stores. I have already booked this hotel for a future stay.

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Charlotte, North Carolina
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 22, 2012 via mobile

My wife and I were here on Friday headed to New Jersey and we liked this place so much we decided to stay the night on our way back to Tennessee. I'm thinking about taking a picture and forwarding it to the dump we just left in Atlantic City so they can see what a REAL hotel looks like.

  • Stayed July 2012
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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Marion, North Carolina, United States
1 review
5 of 5 stars Reviewed July 20, 2012

enjoyable overnight stay. friendly staff, good food, clean rooms, clean pool and spa. would recommend this hotel

Room Tip: ask for walk in rate
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 19, 2012

The room with amenities was fine. The staff was courteous and friendly. The breakfast was fine for our needs. Nice large area for breakfast, and the fresh flowers on every table was a touch I appreciated. The breakfast attendant was pleasant. The pool area was clean, and the hot tub was just what we needed after a long day. Homemade cookies in lobby were very good!

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chattanooga, Tennessee
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
Reviews in 28 cities Reviews in 28 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 15, 2012

We were on our way from Chattanooga to Richmond, VA and decided that we should stop and start the drive the next morning. We did some searches on our phone thru expedia and orbitz and decided to call some hotels directly.

At Country Inn and Suites we were quoted a price, and said that we would be there shortly. When we arrived to the location, the innkeeper had no idea what we were talking about. Apparently our call went directly to the main Country Inn and Suites reservation system. Which meant, the price we were quoted over the phone did not match the price that she was quoting us from her system.
However, she did agree to match the price we were quoted over the telephone.

I always like staying at Country Inn & Suites (Savannah historical district being my fav), and this one was no different. The beds were comfortable. The only complaint, which wasn't the hotels fault, was a late arriving bus who brought in travelers coming in for Obama who was speaking the next day. There were a lot of giggling, screams, slamming of doors until at one point my mom peeked out the door, which silenced some of them. Basically, people arriving late of night need to learn some respect when entering a hotel late at night!

Breakfast was okay. Cereal you can't mess up with.

Would we return to this location? Definitely!

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Roanoke

Address: 7860 Plantation Road, Roanoke, VA 24019
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Roanoke
#4 Family Hotel in Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Roanoke 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson, Roanoke Hotel Roanoke
Country Inn And Suites By Carlson, Roanoke
Country Inn Roanoke
Roanoke Country Inn

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