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Holiday Inn Roanoke Valley View: Traveler Reviews

3.0 of 5
3315 Ordway Drive, Roanoke, VA 24017
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Holiday Inn Roanoke Valley View
Ranked #12 of 37 hotels in Roanoke
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93 reviews from our community

    Trip type
Traveler rating
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    29
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Date Rating
NJ
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
“Good stay for passing through”
4 of 5 stars Reviewed March 16, 2013

Stayed here on our way home from TN. The Marriotts nearby were booked. We arrived late and the security assisted us getting the front desk attendant who had stepped away. Check in was easy and we got a good rate with AAA card. Neither key card worked when we arrived at the room, the front desk asked the security guard to go with me once I was given new keys, in case they didn't work.The rooms were nice, beds were comfy. The bath and body work products in the bathroom were good. Breakfast is not free, which I didn't realize. I wondered down for coffee morning and a woman offered to seat me. I observed a buffet set up and agreed the waitress did not mention there was a cost, maybe I should have known better.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jltdinga about Holiday Inn Roanoke Valley View
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review
April 18, 2013
Dear Jitdinga,
Thank you for the great feedback! I apologize for the waitress not communicating to you with regards to the cost of breakfast. We do have certain packages and rates that do include breakfast. I truly hope that this will not deter you from staying with us in the future!
At your service,
Neil B. Ordway, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke, Virginia, United States
1 review
“VPPA Convention”
5 of 5 stars Reviewed March 4, 2013

I just wanted to thank the Staff, clerks, food servers, chef, cooks, waitstaff, bar staff, housekeeping staff for all that you did to make our photographers convention seamless. We appreciate all that you did to partner with us to make our speakers feel comfortable and welcome as well as the photographers who traveled to Roanoke and spend the night or two. Thank you once more for all you did to make our convention a success.
Bruce M

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bruce M about Holiday Inn Roanoke Valley View
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review
March 7, 2013
Dear Bruce M,
Thank you for the great feedback! We value comments like these and will celebrate our success at our employee meeting on March 20th! Please let me know if there is anything that you may need!
At your service,
Neil B. Ordway,
General Manager
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Charlottesville, Virginia, United States
1 review
“Convention Stay”
5 of 5 stars Reviewed February 28, 2013

For two years the VPPA convention was held at the Holiday Inn Roanoke Valley View. It has to be one of the nice accommodating facilities we have used in some years. The friendly staff, spacious rooms, clean meeting rooms and good food made our convention one to be remembered. Jim

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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jim C about Holiday Inn Roanoke Valley View
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review
March 1, 2013
Dear Jim C,
Thank you for the comments. We are so proud to have been a part of your conference the past two years. We will miss you in 2014 & 2015. There were many memories made this year! Really, who will forget seeing Kevin in that Ostrich outfit!
At your service,
Neil B. Ordway, GM
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Virginia Beach, Virginia
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“A nice place to stay”
4 of 5 stars Reviewed February 28, 2013

I stayed at this Holiday Inn last week for the VA Professional Photographers convention. The room was clean and although it's not a new hotel, it has been maintained very well. The staff were very friendly and always helpful when needed. I asked the front desk for directions to an area outside of Virginia, and they said they would no some research for me. When I stopped by the desk 5 minutes later, they had printed out a map for me. This is a great hotel for a conference or a place to stay as you're travel through. The price of the room was very reasonable. The bed was very comfortable and they have 2 types of pillows which they label for you; soft or firm. The food at the restaurant was good, and the service I received was great. I would stay here again.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Don M about Holiday Inn Roanoke Valley View
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review
March 1, 2013
Dear Don M,
Thanks so much for the positive feedback! We value your comments and I will read your response during on next all employee meeting on March 20th!
At your service,
Neil B. Ordway
General Manager
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Chesapeake, VA
Top Contributor
56 reviews 56 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
“It's a great place for the money”
4 of 5 stars Reviewed February 27, 2013

This is our 2nd or 3rd convention here and the staff is very acommodating. They seem to be happy to take care of any request. My big issue with most hotels is the flat pillows. I like that this hotel has a ribbon around one pillow that says soft and one that is hard. So at least 3 of the six pillows on your bed should be good, and they were. The beds were very comfortable. They had installed the bow type of shower curtains. That's great for some one with a 6'3" wing span, but they are too short and don't go into the tub. So the floor gets soaked and you need the floor mat and a towel to keep the floor dry. When I first checked in, the toilet didn't look as thoroughly cleaned as it should have been, but we had one of the maid staff on the floor come take care of it with out a problem. They have a nice indoor and outdoor pool, as well as a decent gym. Overall, it's a great place for the money.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 13 more reviews by Kaiserphoto for Roanoke
Ask Kaiserphoto about Holiday Inn Roanoke Valley View
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review
March 1, 2013
Dear KaiserPhoto,
We value your comments regarding you most recent stay with us! Whenever the occassion does arise, we hope to see you here when traveling back to the Roanoke Valley!
At your service,
Neil B. Ordway
General Manager
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Additional Information about Holiday Inn Roanoke Valley View

Also Known As:
Holiday Inn Roanoke Valley View Hotel Roanoke
Holiday Inn Roanoke Valley View Hotel
Holiday Inn Roanoke
Roanoke Holiday Inn
Address: 3315 Ordway Drive, Roanoke, VA 24017
Phone Number:
Region: United States > Virginia > Roanoke
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Roanoke
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Holiday Inn Hotel Roanoke is nestled in the Blue Ridge Mountains and is centrally located to downtown Roanoke, 2 miles off I-81 and 1 mile from the Roanoke Regional Airport with complimentary airport shuttle. The hotel has 153 oversized guest rooms. All rooms have complimentary wireless and hardwired internet access. All public areas offer complimentary wireless internet access. Our event space and outstanding service makes Holiday Inn Roanoke the optimal meeting place in Roanoke. Our Catering Director coordinates every detail of your event, making us the favorite for weddings, conferences, banquets, military and family reunions and corporate meetings. Maintain your exercise regimen in our fitness center, swim year round in our indoor heated pool or relax in our hot tub. Catch up on work in our complimentary business center at this Roanoke Hotel. We are the only hotel in Roanoke that offers a private outdoor recreational area featuring two volleyball courts, outdoor heated pool, horseshoe pit and picnic area. Unwind in our full service restaurant Passports, for a sumptuous Dinner, cocktail or start your day with a hearty breakfast. Relax, it's Holiday Inn! Area attractions nearby: Blue Ridge Parkway, Virginia Tech, Valley View Mall, Taubman Museum of Art, Martinsville Speedway, Roanoke and Salem Civic Centers. ... more   less 
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