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“A nice place to stay” 4 of 5 stars
Review of Holiday Inn Roanoke Valley View

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Holiday Inn Roanoke Valley View
3.0 of 5 Hotel   |   3315 Ordway Drive, Roanoke, VA 24017   |  
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Ranked #13 of 37 hotels in Roanoke
Virginia Beach, Virginia
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“A nice place to stay”
4 of 5 stars Reviewed February 28, 2013

I stayed at this Holiday Inn last week for the VA Professional Photographers convention. The room was clean and although it's not a new hotel, it has been maintained very well. The staff were very friendly and always helpful when needed. I asked the front desk for directions to an area outside of Virginia, and they said they would no some research for me. When I stopped by the desk 5 minutes later, they had printed out a map for me. This is a great hotel for a conference or a place to stay as you're travel through. The price of the room was very reasonable. The bed was very comfortable and they have 2 types of pillows which they label for you; soft or firm. The food at the restaurant was good, and the service I received was great. I would stay here again.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review, March 1, 2013
Dear Don M,
Thanks so much for the positive feedback! We value your comments and I will read your response during on next all employee meeting on March 20th!
At your service,
Neil B. Ordway
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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113 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Any
English first
Chesapeake, VA
Top Contributor
70 reviews 70 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 27, 2013

This is our 2nd or 3rd convention here and the staff is very acommodating. They seem to be happy to take care of any request. My big issue with most hotels is the flat pillows. I like that this hotel has a ribbon around one pillow that says soft and one that is hard. So at least 3 of the six pillows on your bed should be good, and they were. The beds were very comfortable. They had installed the bow type of shower curtains. That's great for some one with a 6'3" wing span, but they are too short and don't go into the tub. So the floor gets soaked and you need the floor mat and a towel to keep the floor dry. When I first checked in, the toilet didn't look as thoroughly cleaned as it should have been, but we had one of the maid staff on the floor come take care of it with out a problem. They have a nice indoor and outdoor pool, as well as a decent gym. Overall, it's a great place for the money.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review, March 1, 2013
Dear KaiserPhoto,
We value your comments regarding you most recent stay with us! Whenever the occassion does arise, we hope to see you here when traveling back to the Roanoke Valley!
At your service,
Neil B. Ordway
General Manager
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Stafford, VA
1 review
5 of 5 stars Reviewed February 27, 2013

This was my first time attending the VPPA Conference, and staying at The Roanoke Valley View Holiday Inn. I enjoyed the conference and my stay in the hotel. The staff was accommodating to our every need. I am very particular about my bedding, and room cleanliness in every way, and it exceeded my expectations. The staff was helpful and courteous at any time of day or night. I would stay here again, whether I was attending a conference or just in the area.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review, March 1, 2013
Dear PamSoper,
Thank you so much for the great feedback regarding your most recent stay with us while attending the VPPA annual convention! See you in 2016!
At your service,
Neil B. Ordway, GM
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Luray, Virginia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 27, 2013

Large room, everything you could need, desk, internet access, microwave, coffee maker, fridge. Beds were very comfortable with lots of pillows. Clean room. Friendly staff & safe location. Nice place to stay!!!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review, February 14, 2013
Dear MommyR2,
Thank you for your feedback on your most recent stay with us! I will read your comments to the staff at our next employee meeting on February 20th! We look forward to you next stay with us!
At your service,
Neil B. Ordway
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, West Virginia, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 19, 2013

Have stayed here over the last six years twice a year for the nascar races. Always friendly staff nice restaurant and bar. The only thing on the last check in not recognized as a priority club member. My wife and have always enjoyed the atmosphere. Close to downtown. it is an older hotel first stayed there when it was a Clarion. A little pricey considering the age and the numerous other choices in the area

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review, February 14, 2013
Dear RonH,
Thank you for the positive feedback that you provided on your most recent stay with us! We value you and your long term loyalty to our hotel! we look forward to your next stay with us in April!
Please let me know if there is anything that I can do for you!
At your service,
Neil B. Ordway,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 8, 2013

We needed a place for one night and this hotel was suggested as a reasonable place by my work mates. The next time I go to Roanoke, I will not stay here. Again - it's OK but I'd select from others in Roanoke based on Tripadvisor reviews. The room was reasonably clean for an older property. There is a full service restaurant and we had a work holiday function dinner in a private function room. I wouldn't recommend it. Poor food, dirty, dirty dishes. They need a new dishwasher!

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review, January 10, 2013
Dear JannyBaby,
Thank you for your most recent comments with regards to your stay at our hotel. I apologize for the conditions and I would like to know what function you were here for. As I have had no complaints regarding poor quality of food or dirty dishes, If you do not mind, please email directly at nordway@roanokeholidayinn.com with your stay details so I can further investigate your comments. I greatly appreciate your feedback and take your comments very seriously.
At your service,
Neil B. Ordway GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke, Virginia
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 13, 2012

It is your typical aged Holiday Inn, but clean. Had a late dinner at the restaurant inside, and food was pretty good. Overall it was a nice little place to stop and spend the night, and would stay there again if needed a hotel for the night. Location is nice and close to the airport and the "good" mall of Roanoke for shopping and food.

  • Stayed January 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review, January 10, 2013
Dear MrJeremyT,
Thank you for your comments! We take each and every comment/suggestion very seriuosly to better ourselves for future guests. The next time your travels should bring you back through Roanoke, we hope that you will stay with us again!
Happy New Year!
Neil Ordway, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Roanoke Valley View

Also Known As:
Holiday Inn Roanoke Valley View Hotel Roanoke
Holiday Inn Roanoke Valley View Hotel
Holiday Inn Roanoke
Roanoke Holiday Inn
Address: 3315 Ordway Drive, Roanoke, VA 24017
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Roanoke Valley View 3*
Official Description (provided by the hotel):
The Holiday Inn Hotel Roanoke is nestled in the Blue Ridge Mountains and is centrally located to downtown Roanoke, 2 miles off I-81 and 1 mile from the Roanoke Regional Airport with complimentary airport shuttle. The hotel has 153 oversized guest rooms. All rooms have complimentary wireless and hardwired internet access. All public areas offer complimentary wireless internet access. Our event space and outstanding service makes Holiday Inn Roanoke the optimal meeting place in Roanoke. Our Catering Director coordinates every detail of your event, making us the favorite for weddings, conferences, banquets, military and family reunions and corporate meetings. Maintain your exercise regimen in our fitness center, swim year round in our indoor heated pool or relax in our hot tub. Catch up on work in our complimentary business center at this Roanoke Hotel. We are the only hotel in Roanoke that offers a private outdoor recreational area featuring two volleyball courts, outdoor heated pool, horseshoe pit and picnic area. Unwind in our full service restaurant Passports, for a sumptuous Dinner, cocktail or start your day with a hearty breakfast. Relax, it's Holiday Inn! Area attractions nearby: Blue Ridge Parkway, Virginia Tech, Valley View Mall, Taubman Museum of Art, Martinsville Speedway, Roanoke and Salem Civic Centers. ... more   less 
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