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“Nice Place” 4 of 5 stars
Review of Holiday Inn Roanoke Valley View

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Holiday Inn Roanoke Valley View
3.0 of 5 Hotel   |   3315 Ordway Drive, Roanoke, VA 24017   |  
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Ranked #14 of 37 hotels in Roanoke
Charleston, West Virginia, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
“Nice Place”
4 of 5 stars Reviewed January 19, 2013

Have stayed here over the last six years twice a year for the nascar races. Always friendly staff nice restaurant and bar. The only thing on the last check in not recognized as a priority club member. My wife and have always enjoyed the atmosphere. Close to downtown. it is an older hotel first stayed there when it was a Clarion. A little pricey considering the age and the numerous other choices in the area

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review, February 14, 2013
Dear RonH,
Thank you for the positive feedback that you provided on your most recent stay with us! We value you and your long term loyalty to our hotel! we look forward to your next stay with us in April!
Please let me know if there is anything that I can do for you!
At your service,
Neil B. Ordway,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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121 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Any
English first
New Jersey
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
Reviews in 30 cities Reviews in 30 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 8, 2013

We needed a place for one night and this hotel was suggested as a reasonable place by my work mates. The next time I go to Roanoke, I will not stay here. Again - it's OK but I'd select from others in Roanoke based on Tripadvisor reviews. The room was reasonably clean for an older property. There is a full service restaurant and we had a work holiday function dinner in a private function room. I wouldn't recommend it. Poor food, dirty, dirty dishes. They need a new dishwasher!

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review, January 10, 2013
Dear JannyBaby,
Thank you for your most recent comments with regards to your stay at our hotel. I apologize for the conditions and I would like to know what function you were here for. As I have had no complaints regarding poor quality of food or dirty dishes, If you do not mind, please email directly at nordway@roanokeholidayinn.com with your stay details so I can further investigate your comments. I greatly appreciate your feedback and take your comments very seriously.
At your service,
Neil B. Ordway GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke, Virginia
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 13, 2012

It is your typical aged Holiday Inn, but clean. Had a late dinner at the restaurant inside, and food was pretty good. Overall it was a nice little place to stop and spend the night, and would stay there again if needed a hotel for the night. Location is nice and close to the airport and the "good" mall of Roanoke for shopping and food.

  • Stayed January 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review, January 10, 2013
Dear MrJeremyT,
Thank you for your comments! We take each and every comment/suggestion very seriuosly to better ourselves for future guests. The next time your travels should bring you back through Roanoke, we hope that you will stay with us again!
Happy New Year!
Neil Ordway, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottesville, Virginia, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 13, 2012

The Holiday Inn in Roanoke was a very pleasant stay. Friendly staff. Room was nice, clean and comfortable. Everything worked as it should. I highly recommend it and will stay there again. I had a little trouble finding it, but a call to the hotel guided me directly to it.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review, January 10, 2013
Dear Mark C,
Thank you for the invaluable feedback! We appreciate you and we look forward to your return visit!
Happy New Year!
Neil Ordway, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke, Virginia
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 13, 2012

I often stay at this location and I do love it. It has been several months since we have stayed here however, a group of ladies get together two times a year and our time is coming up at the end of this month so we are excited to be coming home to our Holiday Inn. We always receive great service, the rooms are clean and the people who work here seem to enjoy their job. This is our place and we love it.

Room Tip: Overlooking the pool area is really awesome. All rooms are great!
See more room tips
  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review, January 10, 2013
Dear Pam D!
Thank you for the comments and feedback! We are glad that our hotel is your home away from home! We look forward to your return visit!
At your service,
Neil Ordway, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
96 reviews 96 reviews
37 hotel reviews
Reviews in 66 cities Reviews in 66 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed October 18, 2012

Spent one night here at the Holiday Inn. As some others have commented the bathroom could use some updating, but the room was large, clean and the beds were comfy. Very close to the airport, free wifi and a very nice breakfast, absolutely worth the stay.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review, October 19, 2012
Dear Janly,
Thank you for the great feedback! Whenever your travels should bring you back through the Roanoke Valley, we look forward to your stay with us! Please let me know if there is anything that we can do in the mean time!
At your service,
Neil B. Ordway, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
va
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 17, 2012

Stayed for a convention in early October. Had a king room on the 4th floor. The room was clean, very spacious and included a double bed pull out couch. Two sets of elevators, one close to the lobby and one midway on the floors made getting back to the room after meetings very convenient. Loved the indoor /outdoor pool and hot tub. Food was good but know that the restaurant does not serve lunch, just breakfast and dinner.
Would definitely reccommend this hotel when visiting Roanoke. Close to the mall and many restaurants.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review, October 19, 2012
Dear Rudd21,
Thank you so much for the great comments on your most recent stay with us! I certainly will read your review at our next Employee Meeting on 10/31 and celebrate our success! We look forward to your stay with us soon we hope!
Please let me know if there is anything that I can do for you!
At your service,
Neil B. Ordway, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Roanoke Valley View

Address: 3315 Ordway Drive, Roanoke, VA 24017
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Roanoke Valley View 3*
Official Description (provided by the hotel):
The Holiday Inn Hotel Roanoke is nestled in the Blue Ridge Mountains and is centrally located to downtown Roanoke, 2 miles off I-81 and 1 mile from the Roanoke Regional Airport with complimentary airport shuttle. The hotel has 153 oversized guest rooms. All rooms have complimentary wireless and hardwired internet access. All public areas offer complimentary wireless internet access. Our event space and outstanding service makes Holiday Inn Roanoke the optimal meeting place in Roanoke. Our Catering Director coordinates every detail of your event, making us the favorite for weddings, conferences, banquets, military and family reunions and corporate meetings. Maintain your exercise regimen in our fitness center, swim year round in our indoor heated pool or relax in our hot tub. Catch up on work in our complimentary business center at this Roanoke Hotel. We are the only hotel in Roanoke that offers a private outdoor recreational area featuring two volleyball courts, outdoor heated pool, horseshoe pit and picnic area. Unwind in our full service restaurant Passports, for a sumptuous Dinner, cocktail or start your day with a hearty breakfast. Relax, it's Holiday Inn! Area attractions nearby: Blue Ridge Parkway, Virginia Tech, Valley View Mall, Taubman Museum of Art, Martinsville Speedway, Roanoke and Salem Civic Centers. ... more   less 
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Also Known As:
Holiday Inn Roanoke Valley View Hotel Roanoke
Roanoke Holiday Inn

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