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“Perfect location” 4 of 5 stars
Review of Holiday Inn Roanoke Valley View

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Holiday Inn Roanoke Valley View
3.0 of 5 Hotel   |   3315 Ordway Drive, Roanoke, VA 24017   |  
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Ranked #14 of 37 hotels in Roanoke
Top Contributor
96 reviews 96 reviews
37 hotel reviews
Reviews in 66 cities Reviews in 66 cities
56 helpful votes 56 helpful votes
“Perfect location”
4 of 5 stars Reviewed October 18, 2012

Spent one night here at the Holiday Inn. As some others have commented the bathroom could use some updating, but the room was large, clean and the beds were comfy. Very close to the airport, free wifi and a very nice breakfast, absolutely worth the stay.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review, October 19, 2012
Dear Janly,
Thank you for the great feedback! Whenever your travels should bring you back through the Roanoke Valley, we look forward to your stay with us! Please let me know if there is anything that we can do in the mean time!
At your service,
Neil B. Ordway, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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121 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Any
English first
va
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 17, 2012

Stayed for a convention in early October. Had a king room on the 4th floor. The room was clean, very spacious and included a double bed pull out couch. Two sets of elevators, one close to the lobby and one midway on the floors made getting back to the room after meetings very convenient. Loved the indoor /outdoor pool and hot tub. Food was good but know that the restaurant does not serve lunch, just breakfast and dinner.
Would definitely reccommend this hotel when visiting Roanoke. Close to the mall and many restaurants.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review, October 19, 2012
Dear Rudd21,
Thank you so much for the great comments on your most recent stay with us! I certainly will read your review at our next Employee Meeting on 10/31 and celebrate our success! We look forward to your stay with us soon we hope!
Please let me know if there is anything that I can do for you!
At your service,
Neil B. Ordway, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, South Carolina
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 15, 2012

We have stayed in this hotel for many years on the same dates (even before it was a holiday inn). We have always loved the set up of this hotel. The lobby area holds the restaurant, bar AND pool/jacuzzi. We find this convenient and quaint. The show is always in the ballrooms down the hallway. How convenient! We also love Roanoke and head to the restaurants downtown each night. The rooms are always clean and nice and the hotel is very quiet. The hotel staff is very friendly and helpful. I highly recommend this place for a nice weekend in Roanoke!

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review, October 17, 2012
Dear Marileemed,
Thank you so much for the GREAT feedback and for being such a loyal customer! We love our guests and certainly LOVE you! Can't wait to see you again next year! Please let me know if there is anything that we can do prior to them!
Happy Holidays! & Happy New Year!!!!
At your service,
Neil B. Ordway, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Smithfield, North Carolina
Top Contributor
74 reviews 74 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 13, 2012

I stayed here prior to using the Roanoke airport - just about 5 minutes away. First of all, the HI is very modern and well laid out. Plenty of parking. Not right on a busy street so you feel safe leaving you car in the parking lot. The restaurant and bar are raised and right in the lobby. Nice! The pool is enclosed and also just off the lobby. The room was modern, roomy, quiet and comfortable. The shuttle had me to the airport on time for my flight and picked me up after a call from a dedicated line located in the baggage pick up area upon my return. Nice folks from the front desk to the shuttle driver, too!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review, October 15, 2012
Dear Jim4249541,

Thank you for the great feedback above! We certainly appreciate it! Whenever your travels should bring you back through the Roanoke Valley, we will be anticipated your arrival!
Please let us know if there is anything else that we can do for you!
At your service,
Neil B. Ordway,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
searcy
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 9, 2012 via mobile

Its really great when the staff is truly glad to see you. I have stayed in many places. This place truly has heart. And i have never stayed at this hotel before that what makes this stay truly remarkable. The rooms are remolded old, but good. Its away from the city and the drive in and out was tiresome. The beds were really good.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review, October 15, 2012
Dear Lonelytraveler107,
Thank you for you most recent comments on TripAdivsor! We great appreciate the positive feedback! We love our beds too! I even purchased one for our home! We look forward to your stay whenvever your travels should bring you back through the Roanoke Valley!
At your service,
Neil B. Ordway, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake City, Florida
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
Reviews in 34 cities Reviews in 34 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 1, 2012

I spent 8 nights here and had a nice stay overall. I asked for a quiet room upon check-in and the front desk clerk switched me to the pilot's hallway on the 4th floor. My window faced the rear volleyball court and quiet it most certainly was. All rooms have a fridge/microwave with my executive room also having a king size bed and sofa. Lots of space, newer carpet, clean paint and wallpaper. The only thing I noticed were the bathroom floor tiles had a slight creaking sound. Additionally, the hot water in the faucet and shower were a little slow to heat up a couple times. Other than that the renovations here look pretty solid.

Comfortable beds, reliable internet, a few HDTV channels amongst the wide channel selection, fast elevators, outstanding housekeepers, nice solid-built gym equipment are some of the many plusses of this location. The elevators are a bit noisy, but they are some of the fastest I've seen in a Holiday Inn. The lobby here is very nice with a huge restaurant area and bar. Several conference/meetings took place while I was here, but never once did I feel crowded or heard excessive noise. It's one of the few locations I've seen with both an indoor and outdoor pool. You'll also find a volleyball court and basketball goal here.

Overall a nice quiet 8 nights with a friendly staff. For a Holiday Inn that's at least a decade old, it's definitely one of the better ones. If working in the Roanoke area again I'd stay here for a second time.

Room Tip: For a quiet room ask to stay in the 4th floor hallway with the flight crews which is on the north/no...
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review, October 15, 2012
Dear Pinlifter,
Thank you! Your comments were read in our employee rally this month! We appreciate the positive feedback and the great tip for future travelers! We hope that your business will require you to come back to the Valley! Look forward to accommodating you again in the future!
At your service,
Neil B. Ordway, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bartlett, IL
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 29, 2012

We stayed here 3 nights for a convention. Ok hotel, the staff was friendly and accommodating, they even decorated the hotel for our event, which was a nice touch. But, i don't think they were prepared to host an event. And mind you our event wasn't that big. The banquet we attended on the Friday night, they ran out of food. Many people we hungry and had to wait. And some of the waitstaff were rude to our people. The next night at the dinner, it was much better, they seemed to get their act together. So, kudos for that. My roommate and I had trouble in our room with ants, which we found disgusting! They were all over our nightstand, and the desk...and we were up on the third floor! We did like the shuttle, very convenient for the airport...only minutes away. All in all, an ok hotel, but they really need to clean up their act.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review, October 15, 2012
Dear Noeau,
I apologize for the inconveniences that you experienced while attending the ECC! I have forwarded your comments to our Food & Beverage Department and the Maintenance department. Hopefully your convention will be back with us in 2014 if they choose Roanoke as their destination! Please let me know if there is anything that I can do for you!
At your service,
Neil B. Ordway, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Roanoke Valley View

Address: 3315 Ordway Drive, Roanoke, VA 24017
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Roanoke Valley View 3*
Official Description (provided by the hotel):
The Holiday Inn Hotel Roanoke is nestled in the Blue Ridge Mountains and is centrally located to downtown Roanoke, 2 miles off I-81 and 1 mile from the Roanoke Regional Airport with complimentary airport shuttle. The hotel has 153 oversized guest rooms. All rooms have complimentary wireless and hardwired internet access. All public areas offer complimentary wireless internet access. Our event space and outstanding service makes Holiday Inn Roanoke the optimal meeting place in Roanoke. Our Catering Director coordinates every detail of your event, making us the favorite for weddings, conferences, banquets, military and family reunions and corporate meetings. Maintain your exercise regimen in our fitness center, swim year round in our indoor heated pool or relax in our hot tub. Catch up on work in our complimentary business center at this Roanoke Hotel. We are the only hotel in Roanoke that offers a private outdoor recreational area featuring two volleyball courts, outdoor heated pool, horseshoe pit and picnic area. Unwind in our full service restaurant Passports, for a sumptuous Dinner, cocktail or start your day with a hearty breakfast. Relax, it's Holiday Inn! Area attractions nearby: Blue Ridge Parkway, Virginia Tech, Valley View Mall, Taubman Museum of Art, Martinsville Speedway, Roanoke and Salem Civic Centers. ... more   less 
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Also Known As:
Holiday Inn Roanoke Valley View Hotel Roanoke
Roanoke Holiday Inn

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