I stopped at this Holiday Inn Express after a long drive from New York on my way to visit family in North Carolina.I cannot say enough good things about my experience here! The desk staff,especially Karen Tagle,could not have been more welcoming or helpful after a long drive. Ms Tangle was a customer service angel! She not only helped check me in,but reminded that I was a priority rewards member with Holiday Inn.Ms Tangle checked my points status and it turned out I was eligible for a free nights stay! I was so grateful that not only did I get a great room,an opportunity to use a pool to get all my driving kinks out,but I got the room for free too! Ms Tangle also provided me with restaurant suggestions in the area along with driving directions .
I was so impressed with the wonderful customer service and hospitality I received at this Holiday Inn Express! I will not hesitate to go out of my way to stay at this facility again when I am traveling down to NC again and to recommend others to do so as well.
,Ms. Tangle thank you for your kindness and going the extra mile!....it was most appreciated by a weary,grateful traveler!!
- Official Description (provided by the hotel):
- The Holiday Inn Hotel Roanoke is nestled in the Blue Ridge Mountains and is centrally located to downtown Roanoke, 2 miles off I-81 and 1 mile from the Roanoke Regional Airport with complimentary airport shuttle. The hotel has 153 oversized guest rooms. All rooms have complimentary wireless and hardwired internet access. All public areas offer complimentary wireless internet access. Our event space and outstanding service makes Holiday Inn Roanoke the optimal meeting place in Roanoke. Our Catering Director coordinates every detail of your event, making us the favorite for weddings, conferences, banquets, military and family reunions and corporate meetings. Maintain your exercise regimen in our fitness center, swim year round in our indoor heated pool or relax in our hot tub. Catch up on work in our complimentary business center at this Roanoke Hotel. We are the only hotel in Roanoke that offers a private outdoor recreational area featuring two volleyball courts, outdoor heated pool, horseshoe pit and picnic area. Unwind in our full service restaurant Passports, for a sumptuous Dinner, cocktail or start your day with a hearty breakfast. Relax, it's Holiday Inn! Area attractions nearby: Blue Ridge Parkway, Virginia Tech, Valley View Mall, Taubman Museum of Art, Martinsville Speedway, Roanoke and Salem Civic Centers. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Roanoke Valley View Hotel Roanoke
- Roanoke Holiday Inn