I had the opportunity to stay here for two nights when I was in town visiting family and found this a decent enough place to recommend.
Staff: Front desk was friendly and extremely efficient. Check in took about 60 seconds and the clerk reminded me of Hampton Inns satisfaction guarantee. Check out was even faster, maybe 15 seconds. I loved the speed! The breakfast hostess was very nice both mornings and the housekeepers were friendly and all said “good morning”.
Facilities: This looks like an old style motel with the doors from the room that open up right to the parking lot. However, everything was clean and did not appear worn down. The beds and linens were comfortable and I liked the pillows a lot. Towels were a little thin, but the toiletries provided were nice.
Loved the big screen tv and the free internet access. Breakfast in the morning was nice, with one hot item but not as good or with as much variety as I’ve seen at other Hamptons. The pool was closed for the season and looked kind of small and shaded but might be nice in the summer. The fitness room was tiny, with one treadmill, a cross trainer and an exercise bike. I used it twice and was the only person there so it was okay but it would get crowded quickly! However, water and towels were provided and there was a flat screen tv to watch, which was nice.
Highlights: The speed and friendliness of the service was outstanding. The towel animal was cute, like on a cruise ship.
Areas for improvement: None that I can really pinpoint. I prefer a hotel with doors that open into the hallways as that feels a little more secure. The ceilings are a little thin as I heard the people above me walking around and it sounded like they were having some kind of stomping contest.
Location: Good location on the north side of town. Five minutes from the airport and about 10 minutes to downtown, 15 minutes to Tanglewood area. You’re right on 581 so if you’re coming off the Interstate, it’s very convenient. There is a Waffle House as well as a Mexican restaurant within walking distance.
Overall impression: If you’re staying a couple of nights and need to be on the north side of Roanoke, this is a pretty good deal. Otherwise, the Hampton Inn over by Lewis Gale Hospital is a little more upscale (but also might be pricier).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.