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“Good Hotel” 3 of 5 stars
Review of Hampton Inn Roanoke Airport

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Hampton Inn Roanoke Airport
6621 Thirlane Rd. N.W., Roanoke, VA 24019   |  
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Ranked #15 of 37 hotels in Roanoke
Woodbury, MN
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“Good Hotel”
3 of 5 stars Reviewed January 1, 2013 via mobile

This is a nice hotel. If you are planning on staying here be aware that the rooms do open to the outside which is something not typical for a Hampton Inn. The staff was extremely helpful when asked for advice on restaurants in the area. I also had some great conversation with the front desk worker Mr. Painter. He and shared some of his great travel experiences and recommended a great late night pizza place. The hotel does show it's age. But, it did have some interesting touches like multiple outlets and USB charging ports bedside. I wish more hotels had this. Overall you know you get with a Hampton Inn. Good service, nice breakfast and a nice place to stay.

Stayed December 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert C, Manager at Hampton Inn Roanoke Airport, responded to this review, January 9, 2013
Thank You fro choosing our hotel property as your choice of lodging while you were visiting the Roanoke Virginia area. I want to Thank You for letting us know that we lived up to your expectations and supplied you with the type of service that you come and expect from Hampton Inn. We do hope that when you are back in the area again, that we will get the opportunity to Welcome you back to our property. Much Thanks for all your feedback and I wish you a good day and safe travels to your next destination.
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145 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Atlanta, Georgia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 1, 2012

From the outside you might be skeptical because it's got the look of a motel with the doors on the outside. But inside the room, it's very clean and I loved seeing the post-it notes on each bed that said "Duvet covers and sheets are clean for your arrival" - I'm guessing this is a standard for all Hampton Inn hotels? Also nice flatscreen TV, and they have all the major cable stations incl. HBO. They also have free WIFI in the rooms, and free USA Today at the front desk.

The front desk staff were very nice, and rates are about the same as other area hotels.

Like other Hampton Inns, they have free breakfast which was pretty good - scrambled eggs, turkey sausage, waffles, muffins/danish/toast, cereal, fruit, fresh oatmeal (w/ TOASTED almonds, brown sugar, raisins), and yogurt. I also loved seeing the "To Go Breakfast" brown bags at the front desk for guests who don't have time to sit down and eat.

If you're looking for somewhere to eat for lunch/dinner and you like Mexican, definitely go to El Toreo next door. Food is good and prices are very reasonable.

FYI - Hampton Inn is located off I-81. Just take exit 143, and then take the first exit off I-581.

Room Tip: Pick a room on the first floor if you're a senior - they don't have elevators.
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert C, Manager at Hampton Inn Roanoke Airport, responded to this review, December 3, 2012
Thank You so much for letting us know how your stay went while you were with us. We are happy to see that we kept our promise to you as our valued guest and made your stay a pleasant and comfortable one. We look forward to Welcoming your return stay with us when you are in the Roanoke area again.
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UNIONTOWN, OH
Top Contributor
96 reviews 96 reviews
64 hotel reviews
Reviews in 60 cities Reviews in 60 cities
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed November 25, 2012

I was disappointed with this hotel and will go a little farther down the highway next time I visit Roanoke. It was inexpensive and a good location. I was surprised when a co-worker with less Hilton status was upgraded when he checked in to the hotel; we checked in at the same time. The hotel appeared to be a motel that was purchased by Hilton. The rooms had an outside entrance and my room was actually in a completely separate building. The room was clean and very large. The room did not have a comfortable chair or sofa but had 2 straight back wooden chairs to sit in. The desk chair was the same type of wooden chair. The front desk staff was very friendly. They had the typical breakfast but I did find it unique that they had a crock of soup each afternoon available for guests at no charge.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert C, Manager at Hampton Inn Roanoke Airport, responded to this review, November 27, 2012
Thank you for taking the time to write a review about your recent stay with us. We appreciate your feedback, we are sorry for the condition of your guest suite. We hope we can have another chance to show you what our warm Hamptonality is all about here at our hotel, if your travels bring you back to the area.
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blacksburg, va
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 20, 2012

Stayed twice a few days apart, the first night was a good room but regulating the temperature was a job. The second stay was on the upper level and it turns out the room had been updated. The temperature was easier to regulate and several small features were updated as well. I expect all the rooms have been updated by now.
To their credit, the Hampton Inn folks are true to their words: 100% satisfaction! I had trouble flushing the toilet in the first room, I told the staff and they credited me the night for helping them fix a problem.

Room Tip: ask if it has been updated recently
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  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert C, Manager at Hampton Inn Roanoke Airport, responded to this review, November 23, 2012
Thank You for supplying the information about your most recent stay with us. We take all our valued guests feedback seriously and continue to strive each and everyday to ensure you get the kind of service and comfortable stay you come to expect while you are with us. We do hope that when you are in the Roanoke area again, that we will get the opportunity to Welcome your return stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 5, 2012

The customer service was very good at this Hampton Inn. It is usually good at all Hilton brands, but this one was especially good. The only thing I suggest is that the airport entrance is further than it looks. The runway is directly across from the hotel, but the drive to the airport is about 10-15 minutes. It is a super small airport with no security lines, etc. But knowing that is good incase you are cutting it close.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert C, Manager at Hampton Inn Roanoke Airport, responded to this review, January 9, 2013
I would like to Thank You for letting us know that we made your stay a pleasant and comfortable one while you were visiting the Roanoke Virginia area. We are pleased to know that we lived up to our promise to you as our valued guest and supplied you with the kind of service you come to expect and deserve when you and everyone else. I do hope that if and when you are in the Roanoke area again, that we will get the opportunity to Welcome you back to our property. i do hope that you have a good day and safe travels to your next destination. Thank You once again for your feedback regarding your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perkasie, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 5, 2012

My brother and I have been staying at this hotel for about 6 years and we travel another 60 miles south for the NASCAR race in Martinsville, VA.

The hotel is located off a very busy highway, within sight of the Roanoke Airport. It's a nice place to stay for a few days for two guys that are really only concerned about a clean place to sleep and get a quick continental breakfast before leaving for the day. We are always there in late October so I've never been poolside but what I can see it is a small pool area with some chairs. All the rooms are exterior doors which may turn off some people but it never really bothers us.

The hotel has no restaurant but a very good Mexican restaurant is located within walking distance. There is a Waffle House which we've never been to also within walking distance.

The staff is normally very helpful and very friendly. This past stay the staff didn't seem quite as friendly and the check-out was a nightmare when we decided to pay for our stay as two separate transactions. We were splitting the room cost and it blew the front desk guy's mind at 6:30 in the morning. I finally told him to e-mail me an invoice since we were trying to get home due to the approaching Hurricane Sandy.

The continental breakfast is decent with all types of juices, oatmeal, eggs, sausages, muffins, and a selection of bagels and breads. All in all, a nice way to start the morning without having to leave the property.

The rooms are clean and well stocked with towels, etc. The maid service always did a nice job of replacing items every night. The TV is a flat screen (about 40") with a decent number of stations in HD. There is a table and two chairs. There is also a mini-fridge and a microwave. The beds are very comfortable and I always get a great nights rest.

All in all, this is always a nice place to stay during our visit to southern Virginia.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 9, 2012

My family and I stayed here for one night and had an excellent stay. The breakfast had everything we would want and the staff worked hard to make sure it was always fully stocked. It seemed like everyone in the hotel went to breakfast at the same time as us. It was no problem for the attentive breakfast staff. The rooms were clean and comfortable. Checkin and checkout couldn't have been any faster. At Checkin the desk clerk made sure we had some dinner suggestions providing us with a list of restaurants and their phone numbers. We would definitely recommend this property!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Roanoke Airport

Also Known As:
Hampton Inn Roanoke Airport Hotel
Hampton Inn Roanoke Airport Hotel Roanoke
Hampton Inn Roanoke
Roanoke Hampton Inn
Address: 6621 Thirlane Rd. N.W., Roanoke, VA 24019
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Roanoke
#5 Family Hotel in Roanoke
Price Range (Based on Average Rates): $$
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