We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Should get better after improvements” 3 of 5 stars
Review of Quality Inn Roanoke Airport

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Quality Inn Roanoke Airport to your Saves list
Quality Inn Roanoke Airport
2.5 of 5 Hotel   |   6626 Thirlane Road, Roanoke, VA 24019 (Formerly Holiday Inn)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #22 of 38 Hotels in Roanoke
Richmond, Virginia
1 review
“Should get better after improvements”
3 of 5 stars Reviewed July 2, 2014

The personnel was very accommodating. Had to change rooms due to air conditioner and telephone not working. Also, room had no radio. Need more choices on breakfast buffet, i.e grits,bacon, cream cheese, etc. Ran out of coffee. Tables were sticky. Good luck with renovations.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris8861, Manager at Quality Inn Roanoke Airport, responded to this review, July 8, 2014
Thank you for your review, We are under complete new ownership and improvements are the first thing the new owners wanted to get taken care of. Come August when Renovations are complete our rooms will be 100% Renovated with all new furniture, Vanities, 39' HD Flat panel televisions, and we are even going to be working on the breakfast.

We hope to see you again soon when Renovations are fully complete in August. Thank you again for your review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

214 reviews from our community

Traveler rating
    34
    52
    50
    28
    50
See reviews for
57
28
32
59
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Montreal, Canada
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 19, 2014

This will become a regular pit stop for us on our drives back North from Florida. It is a large and conveniently located motel. It looks rather dated and tired but the room was large, clean, comfortable and quiet. Excellent breakfast included.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris8861, Manager at Quality Inn Roanoke Airport, responded to this review, June 20, 2014
Thank you for your kind review about our hotel. We are currently in the process of renovating to better serve you (our guests). If you are traveling through in the future we would love to have you visit our hotel and see all the beautiful renovations. Thank you again for being one of our Valued guests!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beckley, West Virginia
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 18, 2014

This hotel has made some good improvements. By the end of August, the rooms will have been renovated. Nice pool. They have 2 ladders and a chairlift, but still no chairs, so it is still difficult to get in and out of pool. Could use more choices at breakfast. Service was great. had too switch rooms during stay due to air conditioning going out. Was given a nice room and the service was very helpful. Had a good rate and a good deal. Will definitely stay again.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris8861, Manager at Quality Inn Roanoke Airport, responded to this review, July 8, 2014
Thank you for your review. We value all feedback in regards to our guests and their stay. We are all pleased that your stay was enjoyable with us. You are absolutely right, Renovations are scheduled to be complete in August! We hope that you will come out and see the new Quality Inn Roanoke Airport when everything is complete.

Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 18, 2014

Yes, this hotel has an airport shuttle...they've contracted it out to a local cab company, hence a 40 minute wait at the airport. Lobby, rooms, and common areas disgustingly dirty, dark, dank and ill-maintained. Bedsheets laundered to transparency. Breakfast buffet served in dining room with sticky tables, filthy carpet, and seemingly no attendant. A true skin-crawling experience. Avoid.

Room Tip: Pick another hotel
See more room tips
  • Stayed June 2014, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris8861, Manager at Quality Inn Roanoke Airport, responded to this review, June 20, 2014
moneypennyman, I do apologize that you had to wait for your cab that long, We are in the process of purchasing a new shuttle to better serve you, During this time we still want to provide our guests with transportation to and from places so we proudly provide cab service and even pay the cab fare.

I noticed on your reservation, that you checked out right before we got to renovating our common areas. We are about done with the exterior of the hotel and will be finishing up with rooms here in the next week or two when all the new furniture arrives!

We hope that you stop by in the near future and see what a difference we are making for our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Allen, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 10, 2014 via mobile

There were no bed spreads. TV was old. They were doing work on the outside. Hopefully they will be updating rooms and lobby. Front desk was more pleasant in the morning. Rooms were clean and neat. Beds were comfortable ad always.

  • Stayed June 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris8861, Guest Relations Manager at Quality Inn Roanoke Airport, responded to this review, June 12, 2014
Cbreeback, I do apologize for the issues you encountered with your stay. We are under renovations and have planned to be done come the end of July 2014. Also I couldn't agree with you more, The TV's are a bit on the older side but I am very pleased to inform that we just received our 39' Flat Screen TV's and will be installing them into the rooms starting next week!

We hope that you stop by soon and see the Renovated property when we are done come next month.

Thank you for your time in leaving us a Review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hudson, NC
Top Contributor
63 reviews 63 reviews
29 hotel reviews
Reviews in 45 cities Reviews in 45 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 31, 2014

Stayed here recently. Front desk staff was friendly. Plenty of room to park my truck.

The room was clean and spacious. Nice layout to the motel. Great shower and comfy bed. Only complaint was that the breakfast wasn't the tastiest and could have been better and yes I'm comparing this to other motel continental breakfasts.

Stayed May 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris8861, Manager at Quality Inn Roanoke Airport, responded to this review, June 2, 2014
Thank you our Trucker friend! We are pleased to hear that your visit was pleasant. Our housekeeping department really works hard in providing all our guests with a clean well prepared room daily. They will all be happy to see their hard work is being noticed.

I am sorry to hear that the breakfast was not satisfactory, We really try to give a variety of options for all of our guests. If you do not mind I'd like to just mention a few of our items that we serve daily: Fresh Sausage, Scrambled Eggs, Made to serve Waffles, Blueberry muffins, Toast, Bagles, Cereal, Fruit coctail just to name a few things.

Joseph, We hope to see you again in the near future. Keep in mind that we are currently renovating and we're looking to have everything done come July 2014! See you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Homer, New York
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 23, 2014

We are frequent travelers and this was our best experience in a long time. I view things with a critical eye, but found absolutely nothing to complain about. It was very clean,
everything worked, room and bed were comfortable, and the desk clerk was friendly and helpful.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jimmy M, Front Office Manager at Quality Inn Roanoke Airport, responded to this review, May 24, 2014
Thank you for your comments on your recent stay with us. We look forward to future trips to see the renovations we are in the process of doing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Quality Inn Roanoke Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn Roanoke Airport

Address: 6626 Thirlane Road, Roanoke, VA 24019 (Formerly Holiday Inn)
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Roanoke Airport 2.5*
Number of rooms: 136
Official Description (provided by the hotel):
The Quality Inn(R) Roanoke Airport is conveniently located off Interstate 81 ext 143 then only .5 Miles to exit 2S. Only two miles from Roanoke Regional Airport and Valley View Mall, one of Virginia's largest shopping centers. The hotel is minutes from Jefferson Center community center and historic landmark; Roanoke Civic Center convention, exhibition and cultural complex; Salem Civic Center's James E. Taliaferro Sports & Entertainment Complex and Hollins University .This Roanoke hotel is also near Dixie Caverns & Pottery Shop cave tour and Mill Mountain Zoo. The Virginia Horse Center, Smith Mountain Lake and Virginia Military Institute are within 45 miles.Sir Quality Inn Roanoke Airport guests are invited to enjoy superior amenities like:•Free 24-hour airport transportation•Free deluxe continental breakfast with hot items•Free wireless high-speed Internet access•Free weekday newspaper•Free local calls Work off the day's stress in the exercise room and relax by the large seasonal outdoor pool. This Roanoke hotel provides business travelers with rooms with spacious work areas and access to copy and fax services. Meeting and banquet facilities are available to accommodate business and meeting functions of almost any size. All rooms feature coffee makers, hair dryers, irons and ironing boards. Rooms are equipped with refrigerators and microwaves. Non-smoking and handicap accessible rooms are also offered.Guest laundry facilities and a safe are located on the property. This is a pet-friendly hotel; a stay fee is required. When visiting the Roanoke area for business or pleasure, the Quality Inn Roanoke Airport is a perfect hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Orbitz, Cheap Tickets, Hotels.com, Choice Hotels, Travelocity, Expedia, Odigeo, TripOnline SA and Tingo so you can book your Quality Inn Roanoke Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn Roanoke Airport Hotel Roanoke
Roanoke Quality Inn

Owners: What's your side of the story?

If you own or manage Quality Inn Roanoke Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.