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“I think I received a much better value at may of the other Quality Inn I have visited. Pet fees were very high.” 4 of 5 stars
Review of Quality Inn Roanoke Airport

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Quality Inn Roanoke Airport
2.5 of 5 Hotel   |   6626 Thirlane Road, Roanoke, VA 24019 (Formerly Holiday Inn)   |  
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Ranked #22 of 37 hotels in Roanoke
Allen, Texas
1 review
1 helpful vote 1 helpful vote
“I think I received a much better value at may of the other Quality Inn I have visited. Pet fees were very high.”
4 of 5 stars Reviewed June 10, 2014 via mobile

There were no bed spreads. TV was old. They were doing work on the outside. Hopefully they will be updating rooms and lobby. Front desk was more pleasant in the morning. Rooms were clean and neat. Beds were comfortable ad always.

  • Stayed June 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris8861, Guest Relations Manager at Quality Inn Roanoke Airport, responded to this review, June 12, 2014
Cbreeback, I do apologize for the issues you encountered with your stay. We are under renovations and have planned to be done come the end of July 2014. Also I couldn't agree with you more, The TV's are a bit on the older side but I am very pleased to inform that we just received our 39' Flat Screen TV's and will be installing them into the rooms starting next week!

We hope that you stop by soon and see the Renovated property when we are done come next month.

Thank you for your time in leaving us a Review.
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184 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
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English first
Hudson, NC
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 31, 2014

Stayed here recently. Front desk staff was friendly. Plenty of room to park my truck.

The room was clean and spacious. Nice layout to the motel. Great shower and comfy bed. Only complaint was that the breakfast wasn't the tastiest and could have been better and yes I'm comparing this to other motel continental breakfasts.

Stayed May 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris8861, Manager at Quality Inn Roanoke Airport, responded to this review, June 2, 2014
Thank you our Trucker friend! We are pleased to hear that your visit was pleasant. Our housekeeping department really works hard in providing all our guests with a clean well prepared room daily. They will all be happy to see their hard work is being noticed.

I am sorry to hear that the breakfast was not satisfactory, We really try to give a variety of options for all of our guests. If you do not mind I'd like to just mention a few of our items that we serve daily: Fresh Sausage, Scrambled Eggs, Made to serve Waffles, Blueberry muffins, Toast, Bagles, Cereal, Fruit coctail just to name a few things.

Joseph, We hope to see you again in the near future. Keep in mind that we are currently renovating and we're looking to have everything done come July 2014! See you again soon!
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Homer, New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 23, 2014

We are frequent travelers and this was our best experience in a long time. I view things with a critical eye, but found absolutely nothing to complain about. It was very clean,
everything worked, room and bed were comfortable, and the desk clerk was friendly and helpful.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jimmy M, Front Office Manager at Quality Inn Roanoke Airport, responded to this review, May 24, 2014
Thank you for your comments on your recent stay with us. We look forward to future trips to see the renovations we are in the process of doing
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Montreal, Canada
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 21, 2014

i stopped for the night after a good day delivering trucks at the dealer, even if it is under renovation, still quiet, staff at lobby was excellent and friendly, for the room, i don't know if it was renovated or not, but it was cleaned and no smell of old place. in one word, excellent.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jimmy M, Front Office Manager at Quality Inn Roanoke Airport, responded to this review, May 24, 2014
Thank you very much for your kind comments on your recent stay. As you had to notice we are in the beginning stages of major renovations to our guest rooms as well as the exterior of the building. If you stop by here in July or August you might not recognize the place! Thanks again and come back and see us
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Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 11, 2014

We recently dropped by this Quality Inn, left for another hotel shortly after checking in. The room was filthy, mold all over the bathroom, bugs on the furniture, questionable people loitering outside, mattresses covered in hair and probably bed bugs. Our keys to the door didn't work and we had to go back to the front desk again to get them fixed. The worst was when we went to flush the toilet, it wouldn't flush because there was no water in the back of the tank!!! When we called the front desk they hung up on us not just once, but twice. We'd had it. Got our money back and left. Never again!!!!

  • Stayed May 2014, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jimmy M, Front Office Manager at Quality Inn Roanoke Airport, responded to this review, May 14, 2014
We are very sorry for the problems you incurred during your recent stay. I have passed them on to all management staff members to go over with their staffs. We are in the early stages of major renovations to the exterior as well as the guest rooms. We would love to have you stop by and give us a chance to undo the bad experience you had recently. If you do call and ask for Debbie our sales manager and she will assist you in any way she can.
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Birmingham, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 27, 2014

My semi truck was in the shop at Kenworth across the street. They gave me a special rate reserved for KW customers. I have been here for almost a week and the customer service was great. The owners have been onsite mostly all day everyday. They are making renovations that are not causing any problems for guests. The renovations so far are making the lobby more up to date. I was staying in a test room they had renovated. It had hardwood floors. I didn't expect a room to be that nice for the price point I paid. The room was clean and fresh linens everyday upon request. The food in the restaurant tasted great as well. The beds are comfortable. The ac works good. There was also a pool that wasn't open yet but was clean and up to date as well. If I was in the area again and needed to stay at a motel this would be my first choice.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger M, Front Office Manager at Quality Inn Roanoke Airport, responded to this review, April 29, 2014
Thank you very much for your comments on your recent stay. We are glad to know the renovations are not causing any problems as they are extensive lobby renovations. And we are about to start on the guests rooms. Once again we are happy to be your "home away from home" while your truck is under repair
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1 review
5 of 5 stars Reviewed April 26, 2014

Great hospitality an
d great rooms awesome staff and great place for picnic by the pool love the owner "harry" .I have a great weekend look forward to next year we'll recommended to everyone family And couples

Stayed April 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jimmy M, Front Office Manager at Quality Inn Roanoke Airport, responded to this review, May 4, 2014
Thank you for your comments on your recent stay with us. We appreciate the kind words and are renovating to serve you and all our guests better. We look forward to your return trips to see how far we have come in upgrading our rooms and facilities
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Additional Information about Quality Inn Roanoke Airport

Address: 6626 Thirlane Road, Roanoke, VA 24019 (Formerly Holiday Inn)
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #22 of 37 hotels in Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Roanoke Airport 2.5*
Official Description (provided by the hotel):
The Quality Inn® Roanoke Airport is conveniently located off Interstate 581, only two miles from Roanoke Regional Airport and Valley View Mall, one of Virginia's largest shopping centers. The hotel is minutes from Jefferson Center community center and historic landmark; Roanoke Civic Center convention, exhibition and cultural complex; Salem Civic Center's James E. Taliaferro Sports & Entertainment Complex and Hollins University .This Roanoke hotel is also near Dixie Caverns & Pottery Shop cave tour and Mill Mountain Zoo. The Virginia Horse Center, Smith Mountain Lake and Virginia Military Institute are within 45 miles.Sir Pete's Grill, located on the property, is open for dinner Monday-Friday 6:00 p.m. to 10:00 p.m. (dinner served until 9:00 p.m.). The restaurant offers pool tables and dart boards.Quality Inn Roanoke Airport guests are invited to enjoy superior amenities like:•Free 24-hour airport transportation•Free deluxe continental breakfast with hot items•Free wireless high-speed Internet access•Free weekday newspaper•Free local callsWork off the day's stress in the exercise room and relax by the large seasonal outdoor pool. Be sure to enjoy the on-site game room and billiard room. This Roanoke hotel provides business travelers with rooms with spacious work areas and access to copy and fax services. Meeting and banquet facilities are available to accommodate business and meeting functions of almost any size.All rooms feature coffee makers, hair dryers, irons and ironing boards. Some rooms are equipped with refrigerators and microwaves. Non-smoking and handicap accessible rooms are also offered.Guest laundry facilities and a safe are located on the property. This is a pet-friendly hotel; a stay fee is required.When visiting the Roanoke area for business or pleasure, the Quality Inn Roanoke Airport is a perfect hotel. ... more   less 
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Also Known As:
Quality Inn Roanoke Airport Hotel Roanoke
Roanoke Quality Inn

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