Dirty linen, bugs in the rooms, mold and mildew smells, stained and dirty furniture and carpet, mold and mildew in the bathroom, dirty towels and washclothes leftover from previous guests, used body products still left in tub/shower area and hair particles left around the sink and bathroom area. The air conditioning unit smoked and made a horrible noise when turned on.
When proof was presented to management we were offered half off for the night, and no one ever showed to clean the room after several visits to the front desk.
When asked to be moved to a better room for the third time, the conditions were worst than the last.
Don't let the pictures that were posted on the Internet fool you.
No wonder this a pet friendly hotel, because that the only think that this establishment is suitable for. We ran as fast as we could!
Everything (breakfast bar, rooms and conference areas) is out of date and run down.
- Also Known As:
- Quality Inn Roanoke Airport Hotel
- Quality Inn Roanoke Airport Hotel Roanoke
- Roanoke Quality Inn
- Quality Inn Roanoke
- Official Description (provided by the hotel):
- The Quality Inn® Roanoke Airport is conveniently located off Interstate 581, only two miles from Roanoke Regional Airport and Valley View Mall, one of Virginia's largest shopping centers. The hotel is minutes from Jefferson Center community center and historic landmark; Roanoke Civic Center convention, exhibition and cultural complex; Salem Civic Center's James E. Taliaferro Sports & Entertainment Complex and Hollins University .This Roanoke hotel is also near Dixie Caverns & Pottery Shop cave tour and Mill Mountain Zoo. The Virginia Horse Center, Smith Mountain Lake and Virginia Military Institute are within 45 miles.Sir Pete's Grill, located on the property, is open for dinner Monday-Friday 6:00 p.m. to 10:00 p.m. (dinner served until 9:00 p.m.). The restaurant offers pool tables and dart boards.Quality Inn Roanoke Airport guests are invited to enjoy superior amenities like:•Free 24-hour airport transportation•Free deluxe continental breakfast with hot items•Free wireless high-speed Internet access•Free weekday newspaper•Free local callsWork off the day's stress in the exercise room and relax by the large seasonal outdoor pool. Be sure to enjoy the on-site game room and billiard room. This Roanoke hotel provides business travelers with rooms with spacious work areas and access to copy and fax services. Meeting and banquet facilities are available to accommodate business and meeting functions of almost any size.All rooms feature coffee makers, hair dryers, irons and ironing boards. Some rooms are equipped with refrigerators and microwaves. Non-smoking and handicap accessible rooms are also offered.Guest laundry facilities and a safe are located on the property. This is a pet-friendly hotel; a stay fee is required.When visiting the Roanoke area for business or pleasure, the Quality Inn Roanoke Airport is a perfect hotel. ... more less
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