My room was clean, the bed was comfortable, and the room reasonably priced, but there were issues. The non-smoking room smelled like smoke. The hair dryer didn't work and the hotel did nothing to resolve the issue. I reported it first morning, and the response was we're full so I can't get you another one. So 5 days of air drying long hair was a "joy". The sink drained extremely slow which meant you could not keep the water running for more than 10 seconds. After 3 nights I asked for clean sheet - my bed was not made AT ALL that day. The AC unit was so loud that I never would have slept if I hadn't had ear plugs with me. I'm giving it an average only because I got such a great deal online - other wise I'd have to rate it poor.
The staff was friendly, the hotel is pet friendly which is great. But when checking out and reviewing all the issues, they had no record I had reported anything already - so I doubt the issues will be fixed after my visit.
The continental breakfast was decent and had more than just "bready" type items. The coffee at the breakfast was colored water - so make your own in the room.
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- Also Known As:
- Days Inn Airport-Roanoke Hotel Roanoke
- Days Inn Roanoke
- Roanoke Days Inn