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“Descriptions VERY inaccurate... beware.” 2 of 5 stars
Review of Days Inn Airport-Roanoke

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Days Inn Airport-Roanoke
2.0 of 5 Motel   |   8118 Plantation Road, Roanoke, VA 24019   |  
Hotel amenities
Ranked #21 of 38 Hotels in Roanoke
Asheville, North Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Descriptions VERY inaccurate... beware.”
2 of 5 stars Reviewed June 30, 2013

While overall this Days Inn had promising 'average' reviews, there are many things I experienced that I can wholeheartedly say will ensure I NEVER stay here again. First, I wanted to pay in cash for my room upon check in. I was informed that if I did so, I would have to pay an additional $30 cash as a deposit for doing so - versus just using my credit card on file for the reservation. I have never experienced this before. Most hotels are GLAD to have cash up front. Next, only the front of the hotel is in any way inviting aesthetically. My room was on the back side of the hotel and I have never seen more dumpsters, storage units, trash, and general filth as I saw back there - not to mention this was all around the pool that is located at the hotel as well. All rooms open from the outside - so this adds even more to the sketchiness, given the location and surroundings. Finally, the 'restaurant' advertised is actually a pool/billiards dive bar/restaurant attached to the hotel. Not as inviting as they make it sound in the description. I arrived late at night and there were still a number of people milling about in the vicinity of my room - strangely enough a few minutes later a police car rolled behind the hotel to have a look around. Very unnerving.

My room was clean overall and seemed recently painted, but there was no way I was going to even set my bags on the chair that was in the corner. It was filthy, discolored, stained and had some old crusty wax or something on it. Disgusting. The rest of the room seemed well-vacuumed and I didn't see any sign of bugs of any sort. The TV remote did not work and was missing the battery cover - and the battery had leaked, rendering the remote useless overall.

Finally, when I came to the desk and said I was ready to check out, the clerk checked me out without asking any questions, charging my card before I ever got a chance to say 'and remember I want to pay with CASH'. He had to reverse the charge and now I have to HOPE that my card gets credited back with the room charge within a week or so. Very unprofessional and sloppy attention to detail.

  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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207 reviews from our community

Traveler rating
    52
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    56
    30
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See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Goodlettsville
1 review
1 of 5 stars Reviewed June 29, 2013

terrible stay. Room was not clean, toilet did not work properly. All of the lights were unplugged. Internet did not work. Door latch did not work. Exhaust in bathroom did not work. Will NEVER stay at a Days Inn again.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Days Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn Airport-Roanoke

Address: 8118 Plantation Road, Roanoke, VA 24019
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 38 Hotels in Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Airport-Roanoke 2*
Number of rooms: 123
Reservation Options:
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Also Known As:
Days Inn Airport-Roanoke Hotel Roanoke
Days Inn Roanoke
Roanoke Days Inn

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