This newly renovated hotel has a gorgeous lobby with working fireplaces, a beautiful flat-panel television in the room, very comfortable beds and very clean rooms. We had a four-star experience at a two-star price.
The front-desk staff made check-in a breeze. (The front desk is a fairly long walk from the front car port and there were no porters on duty when we checked in about 8 p.m., and it's a bit of a long walk from the parking lot to the elevators.) When we left, we called down for a luggage cart, and it was brought up to our room right away.
We opted to have breakfast delivered to us rather than go down for the buffet in one of the newly renovated restaurants. The order was correct when it arrived, and it was on time. More important, it was absolutely delicious and hot, and not too expensive. (The pancakes, omelet, and Starbucks hot chocolate were standouts.)
The hotel has one of the best fitness centers I've ever seen in a hotel, with lots of state-of-the-art machines as well as free weights. The indoor pool and hot tub, though very small, worked great for us, traveling with a young child. (It also has an outdoor pool, which was closed for the season.)
I would unconditionally recommend this hotel if not for two things: The heating system in the room was obnoxiously loud -- so much so that we opted to keep the room a little colder than we would've liked at night to avoid having to hear the heat going. (Fortunately, the comforters were soft and warm.) Also, the room walls are very thin. We were awoken at 5:30 a.m. by an alarm going off in an unoccupied room next door. (The staff did turn it off within 10 minutes of us calling the front desk.) On the other side, we could hear every word our neighbors uttered. And lots of noise filtered through the door from the hallway. If the hotel had been more crowded, I'm sure it would've been even noisier.
- Official Description (provided by the hotel):
- The Sheraton Roanoke Hotel and Conference Center is a newly designed oasis of comfort and unassuming style surrounded by the majestic Blue Ridge Mountains. ... more less
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- Also Known As:
- Sheraton Roanoke Hotel Roanoke