My family and I thru Virginia every year with our 2 dogs and always stay at the Sheraton both ways of our trip. The first floor has pet friendly rooms and you need only to sign a wavier, there is no expensive fee added unless your pet causes damage.
The hotel staff is very friendly and helpful, I have always been greeted with a smile, the rooms have been recently refurbished with comfortable beds that I look forward to sleeping in after being in the car for 8 hours and the gym we always pass by to our room and I wish I had time to squeeze in a work out because it looks like a really nice gym!
Another perk for us is the Starbucks kiosk they have off the lobby area, it is often hard to find coffee we like when traveling on the road and Starbucks is a dependable source.
I am trying to remember the name of the waiter at breakfast, he deserves to be mentioned but his name has slipped my mind, he was very helpful and courteous. They have a buffet breakfast with eggs cooked to order, fruit, cereal, pretty typical but the pastries seemed rather "packaged and boring". If you get a rate that includes breakfast, go for it, otherwise I do not recommend the breakfast buffet for the price they charge, order off the menu instead.
My only real complaint is the noise from the hall you can hear very clearly from under the doors. Once they were having a wedding party and I heard people hanging out around the elevators, going up and down etc., for about an hour and a half. Another time someones dog heard us coming in around 11pm and we tried to be quiet but their dog started barking for about 15 minutes when we first came in our room, the front desk was very gracious offering to move us further down if it did not stop, but it did and I appreciate the offer, it was the "dog friendly floor" and I appreciate not having to be at a motel 8 just because my dogs are traveling with us!!
- Official Description (provided by the hotel):
- The Sheraton Roanoke Hotel and Conference Center is a newly designed oasis of comfort and unassuming style surrounded by the majestic Blue Ridge Mountains. ... more less
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- Also Known As:
- Sheraton Roanoke Hotel Roanoke