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“Perfect For a Conference” 4 of 5 stars
Review of Sheraton Roanoke Hotel and Conference Center

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Sheraton Roanoke Hotel and Conference Center
3.5 of 5 Hotel   |   2801 Hershberger Road, Roanoke, VA 24017   |  
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Special Offer
Breakfast for 2 Included
Ranked #11 of 39 Hotels in Roanoke
Central Virginia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Perfect For a Conference”
4 of 5 stars Reviewed March 29, 2014

This hotel does the Sheraton brand well. I had the benefit of a king room and there was an abundance of space. The hotel is highly accessible from the interstate but set back enough to be quiet. Check in was easy. The limited staff I encountered was friendly and approachable. Overall a great stay.

Stayed March 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review, April 9, 2014
Dear mnctriptaking,

Thank you for your nice comments regarding your recent visit to the Sheraton Roanoke. We are please your stay and the conference went well. We look forward to seeing again soon.

With kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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524 reviews from our community

Traveler rating
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    185
    71
    21
    25
See reviews for
149
128
34
130
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • English first
  • French first
  • German first
  • Norwegian first
  • Any
English first
Lynchburg, Virginia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 19, 2014

Clean, amenities, nice rooms, quiet, good value. Who could ask for more? Pool and fitness center. We didn't try the restaurant, but the room and service were great. Will stay here again. Even though close to the interstate, the hotel is set back from the road in a nice setting with lots of trees, so noise was not a problem. Tastefully decorated throughout.

Room Tip: We couldn't eat breakfast as our flight was before the restaurant opened :-( They don't ope...
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review, March 27, 2014
Dear JC,

Thank for your recent comments. We are please you enjoyed your stay with us. We look forward to seeing you again and hope you get the opportunity to try Shula's 347 Grill, you will not be disappointed.

Regards,
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Trujillo Alto, Puerto Rico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 9, 2014

Was in Virginia for a job related training and was treated with warmth and kindness . All the employees were very friendly, Especially Xavier one of the drivers. Food at Schula's the hotel restaurant was great and the room was excellent .

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review, March 27, 2014
Dear Marilyn,

Thank you for your nice comments regarding Shula's 347 Grill and Xavier. It was very nice to hear our staff took great care of you during your training trip. We look forward to seeing back at the Sheraton again soon.

With kind regards,
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pa
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 28, 2014

The sheraton in roanoke is wonderful~the staff is exceptional~the restaurant is excellent~
I would like to see various shredded cheese available at the omelet station~also should add a waffle station~

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review, March 3, 2014
Dear Perf,

Thank you for review and the nice comments. We are very pleased we were able to meet your expectation. We have shared your comments with our staff and we all look forward to having you visit with us again!

Regards,
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Gainesville, Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 27, 2014

I found the remodel of the hotel to be quite tasteful and wel executed. Wall covering, carpets and fixtures give a warm elegant feel to what was a dated property.
Among the highlights; lot's of nooks and corners to huddle with collegues on topics with reasonable privacy and quite. Great elevator access, minimal wait times. Staff was polished and responsive. Location is excellent, airport and highways close. Pet friendly, good grounds for walking. TVs are good size. Ammenities in room are of quality. excersice room is great, lot's of equipment in great condition. Of note, my shower diverter valve was broken, engineering repaired it immmedialty on report.
Downside; TVs- poor HD lineup compared to others in area. TVs mounted at mattress height, hard to watch in bed (no swivel mount, off to side). Bathroom door nearly touches commode, tight space for two to use.
Overall- I plan to continue to make this my prefered spot when in Roanoke.

Room Tip: just share what is important to you, they are very responsive.
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  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review, March 3, 2014
Dear DMM20155,

Thank you for your honest feedback regarding your recent staff at the Sheraton Roanoke. I am glad you enjoyed your visit with us and we look forward to seeing back on your next visit to Roanoke area.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
74 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed February 23, 2014

This hotel has a very nice fitness center and a Shulas 347 restaurant. It is located conveniently near most things in Roanoke and the staff is generally very helpful. I plan to return for business as appropriate. Breakfast is outstanding.

Room Tip: Ask for Tower B because it was recently renovated.
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  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review, February 25, 2014
Dear Mdm1414,

Thank you very much for your review! We are so pleased that we were able to meet your expectations on your trip and glad you enjoyed Shula's and our fitness center. We look forward to having you visit us again on your return to Roanoke!

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Garner, North Carolina
Level Contributor
71 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed February 16, 2014 via mobile

This is a great hotel and you won't be disappointed. It is a very large property for the area. Breakfast is as good as it gets.
With that said each time I stay here I seem to have these minor maintenance issues.
The shower diverters leak, draining pressure from the shower, but manageable. The first floor room I had on my last visit had no heat, the unit ran for hours but never got warm, I just turned it off. I didn't complain, it was warm enough for me.
I don't want to overstate these, they are minor issues, and the staff was great about them.
If would get a 5 star with a little more attention.

Stayed February 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review, February 25, 2014
Dear Waxrash,

Thank you for taking the time to share feedback on your recent stay with us. We appreciate your input and have reviewed your comments with our team as we constantly look for ways to improve our guests' experience. We look forward to seeing you again in the future.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Sheraton Roanoke Hotel and Conference Center

Address: 2801 Hershberger Road, Roanoke, VA 24017
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Roanoke
#9 Romantic Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Roanoke Hotel and Conference Center 3.5*
Number of rooms: 320
Official Description (provided by the hotel):
The Sheraton Roanoke Hotel and Conference Center is a newly designed oasis of comfort and unassuming style surrounded by the majestic Blue Ridge Mountains. ... more   less 
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Also Known As:
Sheraton Roanoke Hotel Roanoke

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